Troubleshooting Guide; After Sales Service - Whirlpool ARG 645 A Instructions For Use Manual

Undercounter refrigerator
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60202047GB.fm Page 9 Friday, April 29, 2011 3:23 PM

TROUBLESHOOTING GUIDE

1. The appliance does not work.
•Is there a power failure?
•Is the plug properly inserted in the socket?
•Is the double-pole switch on?
•Has the fuse blown?
•Is the thermostat set to 0 (Stop)?
2. Temperature inside the compartments is
not cold enough.
•Do the doors close properly?
•Is the appliance installed near a heat source?
•Is the thermostat correctly set?
•Is air circulation inhibited?
3. The temperature inside the refrigerator
compartment is too cold.
•Is the thermostat correctly set?
4. Water collects in the bottom of the
refrigerator compartment.
•Is the defrost water run-off clogged?
AFTER-SALES SERVICE
Before contacting our After-Sales Service:
1. Try to remedy the problem
(see "Troubleshooting guide").
2. Restart the appliance to see if the fault repeats.
If the fault persists, switch off the appliance and
switch on again after an hour.
3. If the fault still persists, contact the After-Sale
Service and specify the following:
•the nature of the problem
•the model
INSTALLATION AND DOOR REVERSIBILITY
• Do not install the appliance near a heat source
(minimum distances: 30 cm from solid fuel or
gasoil stoves, 3 cm from electric ovens and hobs).
• The product should not be installed next to the
wall.
• Install the appliance in a dry and wellventilated
place.
• Do not cover the air vents.
• Clean the appliance interior (see relevant chapters).
• Mount the accessories.
ELECTRICAL CONNECTION
• Electrical connections must be made in
accordance with local regulations.
• Voltage and absorption rates are indicated on the
rating plate.
5. The internal light does not work.
First refer to point 1, and then:
•Unplug the appliance from the mains power
supply.
•Refer to the instructions and illustration on
the enclosed sheet to access the light-bulb.
•Check the bulb and replace if necessary.
(E14 type, 15W max).
6. Excessive formation of frost/ice in the low
temperature compartment.
•Is the low temperature compartment door
properly closed?
Notes:
• Gurgling or hissing noises inside the
refrigerating circuit are quite normal.
•the service number (the number after
SERVICE on the rating plate located on the
side of the fruit and vegetable drawer)
•your full address
•your telephone number plus area code.
Note: changes to the door opening direction
carried out by our Customer Service are not
covered in the terms of the guarantee.
• The appliance must be earthed as
prescribed by law. The manufacturer
declines all liability for personal injury or
damage to property or animals resulting
from failure to comply with the above
requirements.
• If the appliance plug and wall socket are
incompatible, the socket must be replaced by a
qualified electrician.
• Do not use extension leads or multiple adapters.
ELECTRICAL DISCONNECTION
• It must be possible to disconnect the appliance
from the mains by removing the plug or by
disconnecting a two-pole circuit breaker.
9

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