Changes Not Saved; Firmware Needs To Be Reloaded - NETGEAR DGND3700 User Manual

N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700
autogenerated addresses are in the range 169.254.x.x. If your IP address is in this range,
check the connection from the computer to the router and reboot your computer.
• If your router's IP address was changed and you do not know the current IP address,
clear the router's configuration to factory defaults as explained in
page 156. This sets the router's IP address to 192.168.0.1.
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try closing the browser and relaunching it.

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser's cache.

Firmware Needs to Be Reloaded

When you attempt to connect to the Internet, the browser might display a message similar to
the following one telling you that you need to reload the router's firmware. This means a
problem has been detected with the router's firmware.
Figure 61. Reload firmware

To reload the firmware:
1. If you already have the firmware file on your PC, go directly to step 2. If you do not have
the firmware file on your PC, obtain the firmware from the NETGEAR support site at
http://www.netgear.com/support
2. Click Browse.
3. Navigate to the firmware file.
4. Click Upgrade. A progress bar displays. The reload takes about 5 minutes to complete.
When the firmware recovery is complete, the login screen displays so you can log in.
through another working Internet connection.
Troubleshooting
153
Factory Settings on