11 Troubleshooting; Introduction; Common Installation Problems - HP Integrity rx4610 User Manual

11 Troubleshooting

Introduction

If you are having problems with installing your HP Server or booting it up, this
chapter provides information on the different tools available for common
installation problems, troubleshooting operational problems and error messages.

Common Installation Problems

The following sections contain general procedures to help you locate installation
problems. If you need assistance, it is recommended that you contact your reseller
first. If you require assistance from Hewlett-Packard, see the "Warranty or
Service/Support Booklet" or refer to the HP Server rx4610 Resource CD-ROM
included with your product.
WARNING
CAUTION
Before removing the top cover, always disconnect the power
cord and unplug telephone cables. Disconnect telephone
cables to avoid exposure to shock hazard from telephone
ringing voltages. Disconnect the power cord to avoid exposure
to high energy levels that may cause burns when parts are
short-circuited by metal objects such as tools or jewelry.
The power switch does NOT turn off the standby power.
Disconnect the power cord from the HP Server before
handling components.
Replace the top cover before operating the HP Server, even
for a short time. Otherwise, overheating can damage chips,
boards, and mass storage devices.
However, you can safely remove the PCI access panel while
the HP Server is running to remove and replace PCI Hot Plug
boards. For any other service activity requiring access to the
processor baseboard or I/O baseboard, power down the HP
Server and observe all safety precautions.
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