Service And Support; Frequently Asked Questions - Philips SRP4004 User Manual

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4 Service and support
4.1 Frequently asked questions
In this chapter you will find answers to the most
frequently asked questions about your universal
remote control.
Setup
I cannot enter setup mode.
Battery level too low or battery lifetime came
to an end.
• R eplace the batteries. See chapter 2.1.
The brand code for my device is missing in the
'Shortlist of brands' in the Quick Start Guide.
The 'Shortlist of brands' only mentions the most
common TV, DVD, CBL/SAT and VCR brands.
• Y ou will find a complete brand list on page
44-55 of this user manual.
•
U se '9999' as 4-digit code in case you cannot
find your brand in the complete brand list.
Note that using '9999' may result in a long
setup (up to 15 minutes).
My TV switches OFF in step 4 but does not
switch ON again in step 5.
TVs of some brands (e.g. Panasonic) only switch
ON after a long press on one of the digit keys.
After a long key press in setup mode the remote
control will start trying to improve the key (see
chapter 2.3.2) instead of switching ON the TV.
• I n this case, switch ON the TV manually
or use the original remote control for this.
Continue with step 6. After successfully
completing setup, the remote control will
switch ON the TV with a long key press on
one of the digit keys, just as your original
remote control.
After setup, not all keys work as expected.
• T ry improving the key(s). See chapter 2.3.2.
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25-09-09