Troubleshooting
Printhead Missing
Try one or more of the following:
•
Install the printhead.
1
Open the printer, and then lift the carrier latch.
2
Insert the printhead, and then close the latch until it clicks into place.
Note: Make sure to install the ink cartridges into the printhead. For more information, see "Replacing ink
cartridges" in the User's Guide.
3
Close the printer.
•
Press
to clear the message.
•
If the message appears even if the printhead is already installed, then see "Printhead Error" in the User's Guide.
Printhead Unsupported
Try one or more of the following:
•
Turn the printer off, and then turn it back on.
•
Install a supported printhead.
1
Open the printer.
2
Press the release tab, and then remove the cartridges.
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