Canon 2921B002 On-Screen Manual page 685

Paper Is Smudged/Printed Surface Is Scratched
1.
Make sure that the machine is turned on.
2.
Open the Canon IJ Printer Utility.
Opening the Canon IJ Printer Utility (Macintosh)
3.
Select Custom Settings in the pop-up menu.
4.
Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
5.
Confirm the message and click OK.
Check 11: Is the paper scratched by other loaded paper?
Depending on the media type, the paper may be scratched by other loaded paper when feeding from
the Rear Tray. In this case, load one sheet at a time.
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