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HP AK241A - StorageWorks 8Gb Simple SAN Connection Installation And Reference Manual: Installing Feature License Keys; Configuring Call Home To Hp Services (optional); Role Of The Remote Support Software Manager; Role Of Osem And Versions Required

Fibre channel switch.
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Installing feature license keys

For information about available license keys, see
using QuickTools:
1.
Open the Switch Menu and select Features to open the Feature Licenses dialog.
2.
In the Feature Licenses dialog, click Add to open the Add License Key dialog.
3.
In the Add License Key dialog, enter the license key in the Key field.
4.
Click Get Description to display the upgrade description.
5.
Click Add to upgrade the switch. Allow a minute or two for the upgrade to complete.
To upgrade a switch using the command line interface, see the feature command in the HP
StorageWorks 8/20q Fibre Channel Switch Command Line Interface Guide.

Configuring Call Home to HP Services (optional)

Call Home to HP Services is supported for the 8/20q Fibre Channel Switch.
If you have already configured Call Home to HP Services for other HP products using Remote Support
Client (RSC), which is part of the Remote Support Pack (RSP), or using Instant Support Enterprise Edition
(ISEE), then to configure Call Home to HP Services for the 8/20q Fibre Channel Switch, you must add
the switch as a managed system to HP Open Service Event Manager (OSEM) and then configure
SNMP traps in the switch.
If you have not already configured Call Home to HP Services, then you must set up a Central
Management Server (CMS) to run HP Systems Insight Manager (SIM), which will direct the installation
of RSP applications to support Call Home to HP Services.

Role of the Remote Support Software Manager

When you install RSP, Remote Support Software Manager (RSSWM) is also installed on your CMS.
RSSWM downloads required and recommended software components, including the required software
components listed below, which are used to allow communication with HP Services, contract and warranty
entitlement capabilities and to provide on-site analysis.
Remote Support Client (RSC)
Remote Support Common Components (MC3)
Remote Support Eligible Systems List
Open Service Event Manager (OSEM)
Web-Based Enterprise Services (WEBES)
These and other software management options you select are downloaded by RSSWM. Once configured,
RSSWM will download and install updated versions as they become available according to the policies
selected during the configuration of RSSWM.

Role of OSEM and versions required

OSEM collects and formats problem reports from various HP customer systems, including the 8/20q Fibre
Channel Switch. OSEM uses the Ethernet (LAN) connection on the switches to receive event notifications
through SNMP traps sent from the switches, and then sends automated notification messages to local
e-mail recipients (if so configured) and to HP Services through RSC or ISEE. These applications, in turn,
send the event message over the internet to HP Services.
OSEM version1.4.5, SIM 5.1 (which includes RSP version 5.05), and ISEE version A.03.95 are the
minimum versions required to support 8/20q Fibre Channel Switch Call Home to HP Services.
42
"Feature
licenses" on page 21. To install a license key

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