LaCie Grand Hard Disk User Manual
LaCie Grand Hard Disk User Manual

LaCie Grand Hard Disk User Manual

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LaCie grand Hard Disk
User Manual

Table of Contents

1. Introduction................................................................................................................. 4
1.1. Box Content ................................................................................................................................. 5
1.3. Minimum System Requirements ...................................................................................................... 6
1.3.1. Windows users ................................................................................................................. 6
1.3.2. Mac Users ....................................................................................................................... 6
1.2. Views of the Drive ......................................................................................................................... 7
1.2.1. Front View ....................................................................................................................... 7
1.2.2. Rear View ........................................................................................................................ 7
2. Getting Connected ...................................................................................................... 8
2.1. Turning the Drive On .................................................................................................................... 9
2.2. Connecting the USB cable ........................................................................................................... 10
2.3. Launching LaCie Setup Assistant................................................................................................... 11
2.4. Disconnecting Your Hard Drive .................................................................................................... 12
2.4.1. Windows Users ............................................................................................................... 12
2.4.2. Mac Users ..................................................................................................................... 12
3. Optional Formatting & Partitioning ........................................................................... 13
3.1. Windows Users ........................................................................................................................... 14
3.2. Mac Users .................................................................................................................................. 16
4. Interface and Data Transfer Information ................................................................... 17
4.1. Cables and Connectors ............................................................................................................... 17
4.1.1. USB 2.0 Cables and Connectors ..................................................................................... 17
4.2. Data Transfers ............................................................................................................................ 18
4.3. Installing New Firmware .............................................................................................................. 18
5. Troubleshooting ........................................................................................................ 19
5.1. Manual Updates ......................................................................................................................... 19
5.2. Mac Troubleshooting .................................................................................................................. 20
5.3.
Windows Troubleshooting .......................................................................................................... 21
6. Contacting Customer Support ................................................................................... 22
6.1. LaCie Technical Support Contacts ................................................................................................ 23
7. Warranty Information ............................................................................................... 24
Table of Contents
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Summary of Contents for LaCie Grand Hard Disk

  • Page 1: Table Of Contents

    4.3. Installing New Firmware ......................18 5. Troubleshooting ......................19 5.1. Manual Updates ......................... 19 5.2. Mac Troubleshooting ........................20 5.3. Windows Troubleshooting ......................21 6. Contacting Customer Support ................... 22 6.1. LaCie Technical Support Contacts ....................23 7. Warranty Information ....................24...
  • Page 2 Copyrights FCC Statement Modifications to this product not authorized by LaCie could void the FCC & Industry Can- Copyright © 2010 LaCie. All rights reserved. ada regulations and negate your authority to No part of this publication may be repro- LaCie grand Hard Disk operate the product.
  • Page 3: Health And Safety Precautions

    Health and Safety ✦ Use only the power supply shipped with the device. Precautions ✦ Do not use the LaCie grand near other electrical appliances such as televisions ✦ Only qualified persons are authorized to or radios. Doing so may cause interfer- carry out maintenance on this device.
  • Page 4: Introduction

    User Manual page 4 1. Introduction Building on over a decade of design excellence, LaCie has created a new line of drives that are timeless and crafted to blend sharp design with high-technology. These latest drives are performance-based so- lutions that will power you through your specific applications.
  • Page 5: Box Content

    LaCie grand Hard Disk Introduction User Manual page 5 1.1. Box Content LaCie grand Hard Disk Hi-Speed USB 2.0 cable External power supply Quick Install Guide NOTE: Storage utilities and user manual come pre-loaded on the drive. IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging.
  • Page 6: Minimum System Requirements

    User Manual page 6 1.3. Minimum System Requirements Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the datasheet (from lacie.
  • Page 7: Views Of The Drive

    LaCie grand Hard Disk Introduction User Manual page 7 1.2. Views of the Drive 1.2.1. Front View Status LED 1.2.2. Rear View OFF/ON power switch Power supply connection USB 2.0 port Fig. 01 Fig. 02...
  • Page 8: Getting Connected

    Getting Connected User Manual page 8 2. Getting Connected Follow these steps to quickly get your LaCie hard drive powered on and connected to your computer. IMPORTANT INFO: Please follow the setup steps in the order they are given to ensure that your LaCie hard drive volume mounts correctly on your computer.
  • Page 9: Turning The Drive On

    CAUTION: Only use the AC adapter supplied with your specific LaCie hard drive. Do not use a power supply from another LaCie drive or another manufacturer. Using any other power cable or pow- er supply may cause damage to the device and void your warranty.
  • Page 10: Connecting The Usb Cable

    05). 2. Connect the other end of the USB cable to the USB 2.0 port on the back of the LaCie grand. 3. After a few seconds, the hard disk will mount on your computer and appear in My Computer/Computer (Windows users) or on your desktop (Mac users).
  • Page 11: Launching Lacie Setup Assistant

    Make sure that the drive is connected to your computer as described in sections and 2.2. Windows users: double click on the LaCie drive icon in “My Com- puter” and then double click the LaCie icon. Mac users: double click on the LaCie drive icon that appears on your desktop or Finder and then double click the LaCie icon.
  • Page 12: Disconnecting Your Hard Drive

    LaCie grand Hard Disk Getting Connected User Manual page 12 2.4. Disconnecting Your Hard Drive External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your hard drive.
  • Page 13: Optional Formatting & Partitioning

    3. Optional Formatting & Partitioning File System Formats The first time you use your LaCie hard drive, the LaCie Setup As- sistant formats your drive according to your needs. If your needs There are three different file system format categories: NTFS, FAT 32 change, you can reformat your LaCie hard drive to optimize it for (MS-DOS), and Mac OS Extended (HFS+).
  • Page 14: Windows Users

    LaCie grand Hard Disk Formatting & Partitioning User Manual page 14 3.1. Windows Users The process of formatting a drive on a computer running Windows 7, Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk.
  • Page 15 LaCie grand Hard Disk Formatting & Partitioning User Manual page 15 8. Click Next. 9. Click Next. 10. Click Next. 11. Click Next. 12. On the Format Partition window, select Quick Format. Click Next (Fig. 10). Fig. 10 13. Click Finish to begin the formatting process.
  • Page 16: Mac Users

    2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. 4. The Disk Utility window will open. Select the volume labeled LaCie hard disk from the list of available hard disks on the left side of the window (Fig.
  • Page 17: Interface And Data Transfer Information

    CD/DVD drives and digital cameras. Included USB Cable Your LaCie drive is shipped with a mini Hi-Speed USB 2.0 cable, to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. The cable will also work when connected to a USB 1.1 port, but drive performance will be limited to USB 1.1...
  • Page 18: Data Transfers

    2. Disconnect your computer’s USB 2.0 cable. Wait 30 seconds. Reconnect. 4.3. Installing New Firmware LaCie may periodically offer firmware updates for the hard disk. Visit LaCie’s Web site, www.lacie.com, for the latest firmware update. For the procedure, please contact LaCie technical support.
  • Page 19: Troubleshooting

    19 5. Troubleshooting If your LaCie hard drive is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive still does not work properly, please check the FAQs that are regu- larly published on our website –...
  • Page 20: Mac Troubleshooting

    Solution The drive is not recog- Does an icon for the drive appear There should be an icon for the LaCie drive on the desktop. If the nized by the computer. on the desktop? drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
  • Page 21: Windows Troubleshooting

    Is there an icon for the drive in My Go into My Computer and look for an icon and drive letter assigned Computer? to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. Does your computer’s configura- See section 1.1.
  • Page 22: Contacting Customer Support

    If you have asked yourself all of the pertinent questions in the trou- bleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the...
  • Page 23: Lacie Technical Support Contacts

    LaCie grand Hard Disk Contacting Customer Support User Manual page 23 6.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/ http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French)
  • Page 24: Warranty Information

    The tamper seal on the drive casing is broken. ✦ LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. LaCie will not, under any circumstances, be liable for direct, special...

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