Troubleshooting - HP L1502e - Flat Panel Monitor User Manual

Troubleshooting

If you are having trouble with the monitor, these tips may help
you solve the problem. Try the following steps before calling HP.
If you find:
No picture and the light indicator on the front of the LCD panel is off:
• Check that the monitor is turned on.
• Check that the power cord is properly connected.
• Check the electrical outlet.
• Connect the monitor to another computer to determine if there is a
problem with the computer rather than with the monitor.
No picture and the light indicator on the front of the LCD panel is on:
• Check that the computer is turned on.
• Check that the monitor is not in power-saving mode.
• Adjust the Contrast and Brightness through the onscreen display or
the control buttons.
• Check that the video cable has no bent pins.
• Connect the monitor to another computer to determine if there is a
problem with the computer rather than the monitor.
Picture is fuzzy:
• Adjust the monitor using the Auto-Adjustment function. See
Adjustment function" on page
• If you are running the Windows 95 or 98, Windows 2000, or
Windows XP operating system, install the Plug and Play driver
(*.inf file). See
• Change the resolution to the recommended resolution of
1024 x 768 @ 60 Hz.
Pixels are missing:
• See "LCD Monitor Quality and Pixel Policy" on page
22.
"How to Install the Drivers" on page
Troubleshooting
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