Troubleshooting Tips - GE HDA3500NCC - Dishwasher w/ 5 Wash Cycles Owner's Manual

Before you call for service.., geeom
Troubleshooting Tips
Save time and manes! Review the charts on
the following pages, or visit Be.cam You mob
not need to call for service.
Problem Possible Causes What To Da
Dishwasher won't run
Noise
Fuse is blown, or the • Replacefuse or reset circuit breakeERemoveang other appliances
circuit breaker tripped from the circuit.
• TrU pressing the START/RESET p ad (Electronicmodels)two times.
Power is turned off • In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it is on.
Some of the sounds • Soft food disposal shredding action.
gou'll hear are normal • Drain valve opening to pump water out.
• Timer control as cgcle progresses.
• Detergent cup opening.
• The motor stopping during the drging period.
• Water draining out of tub immediatelgafter touching the START/RESET pad.
Utensils are not secure • Make sure evergthing is secured in dishwasheE
in rack or somethingsmall
has dropped into rack
Rattling dishes when
the sprag arm rotates
Motor hums
Water standing in This is normal
the bottom of the tub
Water won't pump Drain is clogged
out of the tub
Suds in the tub Wrong detergent
was used
Rinse agent was spilled
Stained tub interior Some tomato-based
foods can cause reddish
stains
Tea or coffee stains
An overall gellow or
brown film can be
caused bg iron deposits
Jn water
White film on inside
surface--hard water
minerals
• Make sure dishes are properlg loaded. Seethe Loading the
dishwasher rocks section.
• Dishwasher has not been used on a regular basis. If Sou do not use
sour dishwasher often, set it to fill and pump out once everg week.
This will help keep the seal moist.
• A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
• If Sou have an air gap, clean it.
• Checkto seeif sour kitchen sink is draining well. If not, Sou mag need
a plumbeE
• If the dishwasher drains into a disposer,run disposer cleaE
• Use onlg automatic dishwasher detergents to avoid sudsing.
Cascade®,Cascade_ Complete and Electrasol ® Automatic Dishwashing
Detergents have been approved for use in all GEdishwashers.
• To remove suds from the tub, open the dishwasher and let suds
dissipate. Add ! gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasheEPump out water bg slowlg turning the
Dial until a drain period is reached. Repeat if necessarg. On Models with
ElectronicControl: Pump out water bg pressing the START/RESET p ad,
then !O seconds later, press START/RESETpad again. Repeat if necessarg.
• Alwags wipe up rinse agent spills immediatelg.
• Use of the RINSEONLYcgcle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade_
Plastic Boosterto help remove these tgpes of stains.
• Removethe stain bg hand, using a solution of !/2 cup bleach
and 3 cups warm wateE
WARNING
Before cleaning interior,wait at least 20 minutes after a cgcle for the
heating elements to cool down. Failureto do so can result in burns.
• A special filter in the water supplg line is the onlg wag to correct
this problem. Contact a water softener compang.
• GE recommends Jet-Drg ®or Cascade Crgstal Clear_to help
prevent hard water mineral deposits from forming.
• Rundishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151)can be ordered through GEParts.
See back cover for ordering information.
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