Lenovo 40221GU Hardware Maintenance Manual
Lenovo 40221GU Hardware Maintenance Manual

Lenovo 40221GU Hardware Maintenance Manual

Lenovo c310/c315 series hardware maintenance manual
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Contents
Chapter 1. About this manual ................................................ 1
Chapter 1. Safety information ................................................ 4
Chapter 1. General information ...........................................12
Chapter 1. General Checkout ...............................................13
Important Safety Information ...................................................................... 1
Using eSupport .................................................................................................... 2
General safety ....................................................................................................... 4
Electrical safety .................................................................................................... 5
Safety inspection guide ................................................................................... 7
Grounding requirements ............................................................................... 8
Safety notices ........................................................................................................ 9
Specifications ..................................................................................................... 12
Problem determination tips ...................................................................... 14
Starting the Setup Utility program ......................................................... 16
Viewing and changing settings ................................................................ 16
Using passwords .............................................................................................. 17
Using Device ...................................................................................................... 19
Selecting a startup device ........................................................................... 20
Exiting from the Setup Utility program ................................................ 21
Contents
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Summary of Contents for Lenovo 40221GU

  • Page 1: Table Of Contents

    Contents Contents Chapter 1. About this manual ..........1 Important Safety Information ..............1 Using eSupport ....................2 Important information about replacing RoHS compliant FRUs .. 2 Chapter 1. Safety information ..........4 General safety ....................... 4 Electrical safety ....................5 Safety inspection guide ...................
  • Page 2 Hardware Maintenance Manual Chapter 1. (Type Intel) Using the Setup Utility ....22 Starting the Setup Utility program ............22 Viewing and changing settings ..............22 Using passwords ....................23 Selecting a startup device ................25 Exiting from the Setup Utility program ..........26 Chapter 1.
  • Page 3 Contents Replacing the keyboard and mouse ............68 Replacing the Mouse ..................69 Replacing the power cord or power adapter ........70 Completing the installation ............... 71 Chapter 1. Additional Service Information .......73 Power management ..................73 Appendix. Statement .............74...
  • Page 4: Chapter 1. About This Manual

    About this manual This manual contains service and reference information for Lenovo Lenovo C computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information.
  • Page 5: Using Esupport

    Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
  • Page 6 Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo Lenovo C parts have unique FRU part numbers. Before or after June, 2006, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used.
  • Page 7: Chapter 1. Safety Information

    Hardware Maintenance Manual Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.
  • Page 8: Electrical Safety

    Chapter 2. Safety information • Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
  • Page 9 Hardware Maintenance Manual • If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.
  • Page 10: Safety Inspection Guide

    Chapter 2. Safety information Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury.
  • Page 11: Handling Electrostatic Discharge-Sensitive Devices

    Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
  • Page 12: Safety Notices

    Chapter 2. Safety information Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 13 Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 14 Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 15: Chapter 1. General Information

    This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo C This section lists the physical specifications. Environment Air temperature: Operating: 10° to 35°C Transit: -20°...
  • Page 16: Chapter 1. General Checkout

    Chapter 4. General Checkout General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.
  • Page 17: Problem Determination Tips

    Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: •...
  • Page 18 Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.
  • Page 19: Chapter 1. (Type Amd) Using The Setup Utility

    Hardware Maintenance Manual (Type AMD) Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program.
  • Page 20: Using Passwords

    Chapter 5. Using the Setup Utility Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program. ” The following types of passwords are available: • Administrator Password • User Password Password...
  • Page 21: Setting, Changing, And Deleting A Administrator Password

    Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note A password can be any combination of up to 8 or 16 characters (a-z, and 0-9). For more information, see “Password considerations” on page 17.
  • Page 22: Using Device

    Chapter 5. Using the Setup Utility 3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set Power-On Password, do the following : 1.
  • Page 23: Selecting A Startup Device

    Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device.
  • Page 24: Exiting From The Setup Utility Program

    Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit.
  • Page 25: Hardware Maintenance Manual

    Hardware Maintenance Manual (Type Intel) Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program.
  • Page 26: Using Passwords

    Chapter 5. Using the Setup Utility Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program. ” The following types of passwords are available: • Administrator Password • User Passwword...
  • Page 27 Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note A password can be any combination of up to 8 or 16 characters (a-z, and 0-9). For more information, see “Password considerations” on page 17.
  • Page 28: Selecting A Startup Device

    Chapter 5. Using the Setup Utility 3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set Power-On Password, do the following : 1.
  • Page 29: Exiting From The Setup Utility Program

    Hardware Maintenance Manual Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 16). 2. Select Start Up. 3.
  • Page 30: Chapter 1. (Type Amd) Symptom-To-Fru Index

    Chapter 6. Symptom-to-FRU Index (Type AMD) Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout, ” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer.
  • Page 31: Power Supply Problems

    Hardware Maintenance Manual Error FRU/Action The boot sector on the start-up The drive must be formatted do the drive is corrupted. following: 1. Attempt to back-up the data on the failing hard disk drive. 2. Using the operating systems programs format the hard disk drive.
  • Page 32 Chapter 6. Symptom-to-FRU Index correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system. POST Error Message Description/Action CMOS Date/Time Not Set The CMOS Date and/or Time are invalid.
  • Page 33: Undetermined Problems

    Hardware Maintenance Manual POST Error Message Description/Action Reboot and Select proper Boot The BIOS was unable to find a device or Insert Boot Media in suitable boot device. selected Boot device Make sure the boot drive is properly connected to the computer. Make sure you have bootable media.
  • Page 34: Chapter 1. (Type Intel) Symptom-To-Fru Index

    Chapter 6. Symptom-to-FRU Index (Type Intel) Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout, ” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer.
  • Page 35: Power Supply Problems

    Hardware Maintenance Manual Error FRU/Action The boot sector on the start-up The drive must be formatted do the drive is corrupted. following: 1. Attempt to back-up the data on the failing hard disk drive. 2. Using the operating systems programs format the hard disk drive.
  • Page 36 Chapter 6. Symptom-to-FRU Index POST Error Message Description/Action CMOS Date/Time Not Set The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in Phenix BIOS Setup. CMOS Battery Low The CMOS battery is no longer functional.
  • Page 37: Undetermined Problems

    Hardware Maintenance Manual Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer. 2.
  • Page 38: Chapter 1. Locations

    Chapter 7. Replacing hardware Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, “refer to Removing the computer cover” . Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer.
  • Page 39: Identifying Parts On The System Board

    Hardware Maintenance Manual Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are factory-installed or that you can install later.
  • Page 40 Chapter 7. Replacing hardware Back view of the system board 1 Microprocessor 2 Memory slots 3 Memory card reader 4 IEEE 1394 connector 5 Headphone connector 6 Microphone connector 7 USB connectors (2) 8 USB connectors (2) (QU1 model has 4 USB connectors) 9 Ethernet connector q;...
  • Page 41: Chapter 1. Replacing Hardware

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenvov.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1.
  • Page 42: Replacing A Memory Module

    To remove the computer cover: Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
  • Page 43 Hardware Maintenance Manual 5. Gently slide the cover toward the side of the computer, and then remove it. 6. Push out the latches on both sides of the memory socket to release...
  • Page 44 Chapter 7. Replacing hardware the memory module and gently pull the memory module upward to remove it from its socket . Both memory modules can be removed by using the same procedure. 7. Align then insert the new memory module into the socket push down on the top edge of the memory module .
  • Page 45: Removing The Computer Cover

    Hardware Maintenance Manual 8. Slide the memory cover backward until it snaps into position. 9. Screw back the screw on the memory cover. Removing the computer cover Attention: Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover.
  • Page 46: To Remove The Computer Cover

    To remove the computer cover: Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
  • Page 47 Hardware Maintenance Manual 5. Place the computer upside down on the flat surface. Release the left and right tabs from the connector housing, then pull each side of the cover out slightly , release the top tabs from the connector housing, then lift the cover away from the computer...
  • Page 48: Replacing The Power Board

    Chapter 7. Replacing hardware Replacing the power board To replace the power board 1. Remove the computer cover. Refer to “Removing the computer cover” . 2. Place the computer cover upside down on a flat surface. 3. Disconnect the cable from the power board. 4.
  • Page 49: Replacing The Lcd Panel

    Hardware Maintenance Manual Replacing the LCD panel To replace the LCD panel 1. Remove the computer cover. Refer to “Removing the computer cover” . 2. Remove four screws that hold the LCD panel to the chassis.
  • Page 50 Chapter 7. Replacing hardware 3. Disconnect the LCD panel three cables from the system board inverter board Also disconnect the panel camera power cable from the system board.
  • Page 51 Hardware Maintenance Manual 4. Carefully detach the LCD panel from the chassis. Note Watch out the panel camera on the top two angles of the LCD panel. 5. Place the new LCD panel to the chassis. Attention Use an anti-electrostatic cloth to clean the LCD panel before installing it to the chassis.
  • Page 52: Replacing The Speaker System

    Chapter 7. Replacing hardware Replacing the speaker system To replace the left and right speakers 1. Remove the computer cover. Refer to “Removing the computer cover” . 2. Remove the LCD panel. Refer to steps 2 to 4 of the Replacing the LCD panel section.
  • Page 53: Replacing The Hard Disk Drive

    Hardware Maintenance Manual 7. Install the computer cover. Refer to ”Completing the installation“ . Replacing the hard disk drive To replace the hard disk drive 1. Remove the computer cover. Refer to ”Removing the computer cover“ . 2. Remove the LCD panel. Refer to steps 2 to 4 of the ”Replacing the LCD panel“...
  • Page 54 Chapter 7. Replacing hardware 4. Remove the screw that secures the hard disk drive to the chassis. 5. Pull out the hard disk drive from the chassis.
  • Page 55 Hardware Maintenance Manual 6. Remove the four screws that secure the hard disk drive to the drive bay. 7. Slide the hard disk drive out of the drive bay.
  • Page 56: Replacing An Optical Drive

    Chapter 7. Replacing hardware 8. Install the new hard disk drive. (1.) Insert the new hard disk drive into the drive bay. (2.) Screw back the four screws on the drive bay. 9. Screw back the hard disk drive bay back to the chassis. 10.
  • Page 57 Hardware Maintenance Manual 3. Remove the screw that secures the optical drive to the chassis. 4. Disconnect one end of the ODD data and power cables from the rear of the optical drive.
  • Page 58 Chapter 7. Replacing hardware 5. Slide the optical drive out of the drive bay. 6. Remove the two screws that secure the optical drive to the metal bracket.
  • Page 59: Replace The Inverter Board

    Hardware Maintenance Manual 7. Screw back the metal bracket to the new optical drive. 8. Slide the new optical drive into the drive bay and screw the optical drive back to the chassis. 9. Connect the ODD data and power cables to the optical drive. 10.
  • Page 60 Chapter 7. Replacing hardware 4. Disconnect the inverter board cable from the inverter board remove the two screws that secure the inverter board to the chassis 5. Pull the inverter board away from the chassis.
  • Page 61: Replacing The System Fan

    Hardware Maintenance Manual 6. Align then insert the new inverter board to the chassis. 7. Screw back the two screws on the inverter board. 8. Connect the inverter board cable to the inverter board. 9. Install the optical drive. Refer to the steps 8 to 9 of the ”Replacing the optical drive“...
  • Page 62: Replacing The Camera

    Chapter 7. Replacing hardware 4. Pull the system fan away from the chassis. 5. Align the four screw holes on the new system fan to the four mounting holes on the chassis. 6. Insert and tighten the four screws to secure the system fan. 7.
  • Page 63 Hardware Maintenance Manual and the other end of the cable from the system board 4. Pull the camera away from the chassis. 5. Screw back the two screws on the new camera. 6. Connect the camera cable to the camera and the system board. 7.
  • Page 64: Replacing The Wireless Card

    Chapter 7. Replacing hardware Replacing the wireless card To replace the wireless card 1. Remove the computer cover. Refer to “Removing the computer cover” . 2. Remove the LCD panel. Refer to steps 2 to 4 of the “Replacing the LCD panel”...
  • Page 65: Replacing The Tv Tuner Card

    Hardware Maintenance Manual 7. Screw back the two screws on the wireless card. 8. Connect the two antenna cables to the wireless card. 9. Install the LCD panel. Refer to steps 5 to 6 of the “Replacing the LCD panel” section. 10.
  • Page 66: Replacing The Cpu Heat Sink

    Chapter 7. Replacing hardware 5. Detach the TV tuner card from the TV tuner card connector. 6. Align then insert the new TV tuner card to the TV tuner connector. 7. Screw back the two screws on the TV tuner card. 8.
  • Page 67 Hardware Maintenance Manual 4. Remove the eight screws that secure the system board to the chassis. 5. Pull the system board away from the chassis and disconnect all the cables away from the underside of the system board. 6. Place the system board upside down on a flat surface.
  • Page 68 Chapter 7. Replacing hardware 7. Loosen the seven screws that secure the CPU heat sink to the chassis. 8. Pull out the heat sink from the CPU. 9. Set the new heat sink on the CPU, aligning the seven screws in the heat sink with the screw sockets in the chassis.
  • Page 69: Replacing The System Board

    Hardware Maintenance Manual 12. Place the system board upside down. 13. Place the system board into the chassis, aligning the screw holes on the system board with the mounting holes on the chassis. 14. Screw back the eight screws on the system board. 15.
  • Page 70 Chapter 7. Replacing hardware 7. Pull the system board away from the chassis and disconnect all the cables away from the underside of the system board. 8. Place the system board upside down on a flat surface. 9. Remove the CPU heat sink. Refer to the steps 3 to 8 of the “Replacing the CPU heat sink”...
  • Page 71: Replacing The Keyboard And Mouse

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer.
  • Page 72: Replacing The Mouse

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the Mouse: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer.
  • Page 73: Replacing The Power Cord Or Power Adapter

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the power cord and power adapter: 1. Remove any media (diskettes, CDs, or...
  • Page 74: Completing The Installation

    Chapter 7. Replacing hardware Completing the installation After replacing the parts, you need to install the computer cover and reconnect cables, including wired internet and power cords. Also, depending on the parts replaced, you might need to confirm the updated information in the Setup Utility program.
  • Page 75 Refer to “Locating components and connectors” . Note In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 76: Chapter 1. Additional Service Information

    Chapter 8. Additional Service Information Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors.
  • Page 77 Thanks for using Lenovo products. Carefully read all of the documents shipped with your computer before you install and use the product for the first time. Lenovo will not assume responsibility for damage that results from failure to operate the product according to instructions and requirements described in the manuals included with your computer.
  • Page 78: Appendix. Statement

    Advanced Micro Devices, Inc. in the United States and/or other jurisdictions. The table above includes the logo and registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in all the manuals included with your computer belong to the specific company respectively.

This manual is also suitable for:

C315

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