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Before you call for service...
Troubleshooting Tips
Problem
Salty tasting or
brown/yellow colored
water after installation
Brown/yellow
colored water
Resin beads showing
up in drinking water
and sink
Sounds you might hear
Water has air bubbles
and is cloudy
Error Code on control
22
Possible Causes
Unit not sanitized
Low water pressure
Restricted drain hose
Unit was idle for a period of time
Cracked distributor
Running water from the unit
into a drain during recharge
Air in system after installation
Wiring may have worked loose
in the control
What To Do
• Complete the Sanitization Procedures on page 12.
• At completion of recharge cycle (approx. 2 hrs), run water
from faucets to purge the salty water.
Check pressure.
• Drain height 8' or less, pressure should be minimum of 20 psi.
• Drain height above 8', pressure should be minimum of 50 psi.
• Clean and reconnect hose.
• Check for kinks in drain line.
• Complete the Sanitization Procedures on page 12.
• Call for service.
• This is normal.
• Will go away after it runs for a while.
• See page 16 for details.
• Unplug transformer.
• Remove control cover, release clips on side.
• Check for loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
• Reassemble control cover.
• Plug in Transformer.
• Wait six minutes for Error Code to reappear.
• If Error Code reappears, call for service.

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