Brother 206627 User Manual
Brother 206627 User Manual

Brother 206627 User Manual

Pocketjet pj-522, pocketjet pj-523 series
Table of Contents

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User's Guide
l Before using this printer, be sure to read this User's Guide.
l We suggest that you keep this manual in a handy place
for future reference.
PJ-522 and PJ-523

Mobile Printer

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Table of Contents
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Summary of Contents for Brother 206627

  • Page 1: Mobile Printer

    User’s Guide PJ-522 and PJ-523 Mobile Printer l Before using this printer, be sure to read this User’s Guide. l We suggest that you keep this manual in a handy place for future reference.
  • Page 2 Thank you for your purchasing a Brother PocketJet mobile printer. This manual covers the following list of printers. Printer name Shorter name Model Name Part Number Brother PocketJet 3 Engine PJ-522 PJ522 Brother PocketJet 3 BT Engine PJ3 w/BT PJ-522-BT PJ522-BT Brother PocketJet 3 Kit PJ3 Kit...
  • Page 3: Table Of Contents

    Contents Chapter 1 – Setting Up the Printer ................1 Unpacking the Printer .................... 2 Connecting to an AC Outlet (Optional) ..............2 Connecting to a DC Supply (Optional) ..............3 Using the Operation Panel ..................4 Main Switch Functions ..................4 Indicator Lights ....................
  • Page 4 Chapter 3 – Tips on Using Paper ................41 Inserting Paper ..................... 41 Use Brother Genuine Thermal paper ..............42 Usage and Handling Instructions ................. 42 Clearing a Paper Jam ................... 43 Method 1 ......................43 Method 2 ......................43 Chapter 4 –...
  • Page 5: Safety Information

    Safety Information Use Recommendations - Because the printer uses a thermal printing method, it produces heat during operation. Be sure to place it where it will receive adequate ventilation. - Don’t allow moisture to come in contact with the printer, the AC adapter, or the AC Power Cord.
  • Page 6 The RBRC seal on the NiMH Battery pack supplied for the PocketJet 3/3 Plus printers indicates that Brother is voluntarily participating in an industry program to collect and recycle these battery packs at the end of their useful life, when taken out of service within the United States.
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  • Page 12: Chapter 1 - Setting Up The Printer

    Chapter 1 - Setting Up the Printer Unpacking the Printer A typical printer kit may contain the items shown in Figure 1. Printer Battery Protective Case AC Cable USB Interface Cable AC Adapter Print Head Cleaning Cloth Thermal Paper (100 Sheets) Quick Reference Card Figure 1.
  • Page 13: Connecting To An Ac Outlet (Optional)

    Connecting to an AC Outlet (Optional) Connect the printer to a nearby AC power outlet to run it on AC power or to charge the battery (See “Charging the Battery”, page 39). 1. Connect the AC adapter to the printer as shown in Figure 2. 2.
  • Page 14: Connecting To A Dc Supply (Optional)

    Connecting to a DC Supply (Optional) The PocketJet can be powered from its internal NiMH battery or from a vehicle DC supply. To install the battery, See page 36. To connect your PocketJet to a “12-volt” vehicle DC supply to print or maintain the battery charge, follow the steps below. 1.
  • Page 15: Using The Operation Panel

    Using the Operation Panel The operation panel consists of the main switch and three indicator lights. See Figure 4. Figure 4. Operation panel Main Switch Functions Power ON: Push once while the printer is OFF. Power OFF: Push twice quickly. Manual Form Feed: With power ON and paper inserted, press and hold the main switch to feed (or eject) paper.
  • Page 16: Indicator Lights

    NOTE: Additional functions such as Auto On, Auto Off, and Pre-Feed are available for your printer through the PocketJet 3 Utility or PocketJet 3Plus Utility. See pages 17-35 for details. Indicator Lights The three indicator lights—POWER, DATA, and ERROR— show both normal operation and error conditions.
  • Page 17: Chapter 2 - Using The Printer

    Chapter 2 - Using the Printer Printing Solutions Brother provides printing solutions for many different operating systems and device types. Device types include: • Windows systems • Psion/Symbian systems • Windows CE systems • Palm systems • Rim systems • Mac OS systems •...
  • Page 18: Driver Installation

    Driver Installation NOTE: Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you have performed the driver installation. If you accidentally do so, cancel the “New Hardware Wizard”, disconnect the printer, and begin the driver installation described below. Using a Bluetooth Interface - Be sure Bluetooth is installed on the host computer and is active according to the host computer instructions before installing the PocketJet driver and the PocketJet Configuration Utility if you are going to use the Bluetooth...
  • Page 19: Manual Install

    Manual Install You may want to manually install a Windows version. View the “Readme.txt” file on the CD for more information. Note that every driver can be installed manually if necessary. 1. Place the installation CD into the host CD drive. 2.
  • Page 20: Density Modes

    Operating System Considerations The following three settings (Modes) can be accessed using the software dialog boxes and methods discussed below. In Windows Vista, permanently change the advanced features using “Start:Control Panel:Printers: Brother PJ-522: Printing Preferences: Advanced or the settings may be temporarily changed using the “Print Setup” from your application. In Windows XP / 2000 Professional, permanently change the advanced features using “Start:Settings:Printers: Brother PJ-522:Printing Preferences:Advanced”...
  • Page 21: Selecting Media

    Selecting Media Cut Sheet Paper Select “Fixed Page” mode. Select the appropriate paper size (Letter, A4, or Legal). In Windows Vista / XP / 2000 Professional, set the Paper Type to “Cutsheet”. Non-Perforated Roll Paper To use roll paper, you must select from either fixed page length using “Fixed Page Mode”...
  • Page 22: Perforated Roll Paper

    3. If the fixed length desired is not one of these sizes, use the Advanced Features setup to select User Defined Paper Size. Set the width and length as desired. D. Multipage Documents with “tear off” for EACH page Note: This feature has recently been added to the Windows Vista / XP / 2000 Professional driver.
  • Page 23: Windows-Specific Operating System Features

    Windows-Specific Operating System Features Windows Vista Notes: The “Roll Paper Pause” feature is not available in Vista. This system supports both 32-bit and 64-bit Vista. Windows XP / 2000 Professional Notes: Paper Type Control – Select Cut Sheet, Roll, or Perforated Roll. This modifies the printable area of all paper sizes (Letter, Legal, A4, and Custom).
  • Page 24: Connecting To Your Computer

    Connecting to Your Computer There are two ways to connect your PocketJet to your computer, via USB cable and via Infrared (IrDA). For Printers with the optional Bluetooth feature, you can connect via wireless Bluetooth. Via USB Cable CAUTION: Install the driver software before connecting the printer to the computer via the USB cable.
  • Page 25: Via Infrared (Irda)

    Via Infrared (IrDA) If a USB cable is not connected to the PocketJet printer when it is turned on, the infrared connection is automatically enabled. Make sure your computer is set properly to send data via its infrared port, make sure the two infrared ports are aligned toward each other, and proceed to print.
  • Page 26: Printing

    Printing 1. Make sure that you have installed a charged battery, have connected the printer to an AC power outlet, or have the DC adapter plugged in. 2. Turn the printer on by pressing the main switch once quickly. The POWER indicator lights up.
  • Page 27: Turning The Printer Off

    4. Print one or more pages from any software application. The green DATA indicator light blinks to indicate that the printer is receiving data from your computer. NOTE: If you have inserted paper into the input slot and the green DATA light stays on (without blinking), the printer has received insufficient data to print an entire page.
  • Page 28: Pocketjet Utility (Configuration Utility)

    PocketJet Configuration Utility The CD supplied with the printers (PJ-522, PJ-523) contains a PocketJet Configuration Utility. This can be used to access advanced printer settings for custom installations if needed. The Configuration Utility can be used in these three situations: § If you are printing from a Windows 2000, XP, or Vista-based system and are using the Windows driver supplied by Brother, only the following five options should be configured from the configuration utility:...
  • Page 29: Using The Pocketjet 3 Configuration Utility

    Using the PocketJet 3 Configuration Utility : • Connect an external power source, or be sure that the battery is freshly charged. • Assure that the Printer Driver has been installed and is functional. • Connect the supplied USB cable between the printer and host computer, or align the computer and printer Infrared ports.
  • Page 30: Menu Bar

    Menu Bar File Menu: • Import – Load a configuration file that was saved previously using the Export feature. NOTE: You must then Save Config to set the printer to this configuration. • Export – Save a configuration to a file. •...
  • Page 31 Selecting “Bluetooth Settings” will display the following screen where you will have the choice of setting two parameters, the PIN code and the Local Name. Setting a new PIN code limits access to your printer to only a host that has the correct PIN code.
  • Page 32 You may enter from 1 to 16 alphanumeric characters for your PIN code. Click on the “Save PIN” button to transmit your PIN code to the printer. CAUTION: For security purposes, the Bluetooth PIN code cannot be programmed using the Bluetooth port. Please use the USB cable or IRDA port to program the PIN code.
  • Page 33: Configuration Options (Dropdown Menu Selections)

    Configuration Options (Dropdown Menu Selections) NOTE: These configuration options are in most cases relevant only where the host computer will be sending simple text data to the printer and does not have a Brother-supplied driver available. The options which are common to all operating systems include Auto-On, Auto-Off, and Pre-feed.
  • Page 34 For standard paper sizes, this setting determines default margins and expected length for each printed page. For ‘Custom’ sizes, margins and length may be set using the commands ‘Form Length’, ‘Bottom Margin’, ‘Left Margin’ and ‘Right Margin’. ‘Letter’ size assumes an 8-1/2 x 11” page, and sets a total printable height of 10.67”, which in turn provides for a top margin of about 0.27”, and a bottom margin of about 0.06”.
  • Page 35 the setting for lightest print will do so, however, note that using “high” will use more battery power. ‘Low’ = lighter, and ‘High’ = darker print. Form Feed Mode: This setting affects what the printer will do in response to a Form Feed command from any source.
  • Page 36 If Auto-On is set to ‘Enabled’, the printer will power up as soon as an external power source is connected to the printer. This can be useful in certain mobile installations where access to the Main Switch is difficult or unavailable. If Auto-On is set to ‘Enabled-No Main Switch’, the printer will power up as soon as an external power source is connected, and furthermore, the Main Switch cannot be used to turn the printer off.
  • Page 37 This command determines what the ESC/P emulation does with ASCII characters 10 ® and 13. These are the ‘line feed’ (LF) and ‘carriage return’ (CR) characters. The “LF” causes the printer to move down to the next print line, and the “CR” causes the printer to move back to the left margin position.
  • Page 38 Form Length: This command can be used to set the form length of a ‘Custom’ size page. You may specify the vertical print area in text lines as defined by the ‘Text Line Spacing’ setting, or in inches. If using the ‘Lines’ method for setting “custom” form length, the physical height of the page is determined by the vertical space per line as determined by the ‘Text Line Spacing’...
  • Page 39: Bottom Margin

    Bottom Margin: This setting will modify the bottom margin when ‘Page Size’ is set to ‘Custom’. ‘Lines’ allow you to set a bottom margin equal to the height of a specific number of text lines. The actual space that is left depends upon the current setting of the ‘Text Line Spacing’...
  • Page 40: Left Margin

    Left Margin: This setting can modify the left margin when the ‘Custom’ ‘Page Size’ is selected. You may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. You may also choose to set a number of columns of unprinted left margin.
  • Page 41: Right Margin

    Right Margin: This setting can modify the right margin when the ‘Custom’ ‘Page Size’ is selected. You may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. You may also choose to set a number of columns of unprinted right margin.
  • Page 42 Default Font: This command determines which of the two internal typefaces is the default when printing ASCII text. From the factory, a Serif font (similar to Courier) and a Sans Serif font (similar to Letter Gothic) are supplied. Default Pitch: This command determines default horizontal size of characters when printing ASCII text.
  • Page 43 Character Set Map: This menu allows you to select the use of special characters appropriate for one of the languages selected. See Appendix I for a chart of the special characters available. Page 32...
  • Page 44: Printer Commands (Function Buttons)

    Printer Commands (Function Buttons) See the buttons across the bottom of the window. Test Page: You can print a test page using the Configuration Utility or you can print test pages using the Main Switch (See “Self -Test Feature”, page 54). Clicking on ‘Test Page’...
  • Page 45 Page 34...
  • Page 46 Clean: Clicking on this button places the printer in “Cleaning Mode”. Refer to that maintenance procedure in this manual for further instructions. Factory Reset: Clicking on this button will return the printer to its original factory settings for fonts and configuration. The configuration data from the file “PJ3Factory.cfg” or “PJ3PlusFactory.cfg”...
  • Page 47: Installing The Battery (Optional)

    Installing the Battery (Optional) 1. Open the printer’s battery cover by pressing the cover latch. Push the cover away from the AC adapter receptacle. See Figure 10. Figure 10. Opening the Battery Cover 2. Swing the cover open and remove it. 3.
  • Page 48 4. Grasp the battery removal ribbon, which is attached to the inside of the battery compartment. See Figure 12. NOTE: If you forget to hold on to the ribbon, you may accidentally insert the battery on top of it. Then you won’t be able to remove the battery by pulling the ribbon.
  • Page 49: Removing The Battery

    Removing the Battery 1. Open the printer’s battery cover by pressing the cover latch. Swing the cover open and remove it. 2. Pull out on the battery removal ribbon as shown in Figure 13 until the battery starts to tilt out of its compartment. NOTE: If the battery removal ribbon is caught behind the battery, insert a thin metal object such as a flat-blade screwdriver between the battery and the case at the end away from the AC adapter receptacle and tilt it out of its...
  • Page 50: Charging The Battery

    Charging the Battery NOTE: Batteries are shipped from the factory uncharged. Brother recommends that a complete charging cycle (following steps 1 through 3 below) be completed before using the battery for the first time. 1. Make sure the printer is connected to an AC power outlet with the AC adapter and power cord or a DC power cord.
  • Page 51: Tips On Using The Battery

    Tips on Using the Battery Darker prints discharge the battery faster than lighter prints do. Use the density adjustment from the driver dialog on your computer or use the Configuration Utility to adjust lightness and darkness. See “Accessing Advanced Software Features” on page Page 40...
  • Page 52: Chapter 3 - Tips On Using Paper

    Chapter 3 - Tips on Using Paper Inserting Paper 1. Use both hands to hold the paper straight while you insert it into the printer’s paper input slot. Make sure the bottom edge of the paper is parallel to the feed roller. 2.
  • Page 53: Use Brother Genuine Thermal Paper

    See “Form Feed Modes”, page 9 and “Non-Perforated Roll Paper”, page 10 and “Perforated Roll Paper”, page 11. Use Brother Genuine Thermal paper Brother Genuine Thermal Paper has been designed and tested for optimal print quality, maximal reliability, and long printer life. Usage and Handling Instructions •...
  • Page 54: Clearing A Paper Jam

    Clearing a Paper Jam Method 1 Press and hold the green Main Power switch. The drive motor will start and move slowly for a few seconds, then move faster as long as you hold the switch down. This can be repeated as many times as necessary. If this does not move the jammed paper out of the printer, use Method 2 below.
  • Page 55 2. Gently pull the paper out of the printer. Pulling in either direction is acceptable. See Figure 16. Figure 16. Pulling jammed paper out of the printer 3. Close the release cover. 4. Reinsert a new sheet of paper in the printer and restart the job. Page 44...
  • Page 56: Chapter 4 - Maintaining The Printer

    Chapter 4 - Maintaining the Printer Cleaning the Print Head To maintain high print quality, clean the print head after 500 prints or whenever you detect broken or light characters on the page. NOTE: Defective or wrinkled paper can also cause broken or light characters. If the problem does not go away after you clean the print head, try a different sheet of paper or a higher density setting.
  • Page 57 Figure 17. Inserting the cleaning cloth NOTE: Do not attempt to clean the print head with any material other than the cleaning cloth. The cleaning cloth is for head and roller cleaning only. Do not use it to clean any other part of the printer. Don’t throw the cleaning cloth away after you clean the print head.
  • Page 58: Cleaning The Platen Roller

    Cleaning the Platen Roller Dirt and debris on the platen roller can make the roller feed paper into the printer at an angle, degrade the quality of the printed image, or both. Make sure the printer is powered on without paper loaded. NOTE: If paper is loaded and detected by the printer when you attempt to initiate Cleaning Mode, a Form Feed will be executed instead.
  • Page 59 Figure 18. Cleaning the platen roller. NOTE: Do not attempt to clean the platen roller with any material other than the cleaning cloth. The cleaning cloth is for head cleaning and platen roller cleaning only. Do not use it to clean any other part of the printer. Don’t throw the cleaning cloth away after you clean the platen roller.
  • Page 60: Cleaning The Printer's Exterior

    Cleaning the Printer’s Exterior Should the outside of the printer become dirty, clean it using a dry cloth. NOTE: Avoid saturating the cloth. Do not allow water to get inside the printer. Avoid the use of benzene, alcohol, paint thinner, or cleaners that are abrasive, alkaline, or acidic.
  • Page 61 Notes: Page 50...
  • Page 62: Chapter 5 - Reference

    Chapter 5 - Reference Indicator Lights The indicator lights tell you about the current status of the printer. Indicator Light Table Solid Blinking = Alternating Blinking POWER DATA ERROR = Doesn’t matter External power in use Battery in use, > 14.0 Volts Battery in use, >...
  • Page 63: Indicator Light Warnings

    POWER DATA ERROR Bad checksum of flash data No battery found when charging Time-Out when charging Low Thermal Head temperature High Thermal Head temperature Data Receive Error Indicator Light Warnings The POWER indicator light does not light The printer is receiving no power. If you are using the AC adapter, make sure it is connected properly.
  • Page 64: Data Receive Error

    Time-Out When Charging The printer believes that too much time was required to bring the battery up to a normal charge voltage. A maximum of 150 minutes is allowed for the charging cycle. This is an indication that the battery should be replaced. Low Thermal Head Temperature The temperature of the thermal head is too low for reliable printing).
  • Page 65: Self-Test Feature

    Self-Test Feature The Self-Test Feature can be used to print a letter-size page test page without connection to a host computer. The test page (See page 34) contains firmware level, image quality, and configuration information. To print a test page, the printer must be turned on and idle, and paper must not be loaded in the printer.
  • Page 66: Chapter 6 - Troubleshooting

    Chapter 6 - Troubleshooting Overview If you have difficulty getting your printer to work properly, first check to make sure you have done the following tasks correctly (See Chapter 1, “Setting Up the Printer”). • Installing the battery or connecting the printer to an AC outlet •...
  • Page 67: Paper Problems

    Paper Problems The paper is jammed in the printer See page 43, “Clearing a Paper Jam”. Paper moves through the printer, but nothing appears on the paper Make sure you are using Brother Genuine Thermal paper and that you are loading it properly with the print side away from you.
  • Page 68 The image is compressed and stretched in many places Make sure the release cover was not left open during printing. If it is open, close it completely. Make sure the paper is not slipping in the printer. If it is, make sure the print head and platen roller are clean.
  • Page 69: The Top Margin Is Incorrect

    The top margin is incorrect Make sure the correct margins have been set in the configuration utility and your software application. If not, set the margins for the top and bottom of the page as needed. Make sure you are not inserting the paper into the paper input slot with excessive force. Always insert the paper gently.
  • Page 70: Pages Don't Print

    Pages Don’t Print The green DATA indicator remains lit but does not blink The print buffer contains unprinted data from the software application. - If you have already inserted paper in the printer, take the paper out and re-insert it to make sure the printer knows paper is ready.
  • Page 71: Chapter 7 - Technical Information

    Chapter 7 - Technical Information Product Specifications (PJ-522 / PJ-523) Printer specifications Model Name PJ-522 PJ-523 Dimensions 10.04 x 2.17 x 1.18 in. /255 (W) x 55 (D) x 30 (H) mm Weight Approximately 0.80 lb. (excluding Battery, paper) 390g (w/Bluetooth, 0.86 lb.
  • Page 72 Operating System environment Windows 2000 Professional / XP / Windows Vista (USB, Bluetooth, IrDA), others REGULATORY FCC Class B EN50024:1998 EN61000-3-2 EN61000-3-3 Safety (Power Supply) CE EN60950 ERL (European UL Testing) to UL1950 See Declarations of Conformity for additional details. Page 61...
  • Page 73: Declarations Of Conformity

    For PocketJet 3 units sold in the U.S.A., the following decliaration of conformity applies: Page 62...
  • Page 74 For PocketJet 3 Plus units sold in the U.S.S., the following declaration of conformity ap- plies: Page 63...
  • Page 75 For PocketJet 3 Bluetooth units sold in the U.S.A., the following declaration of conformity applies: Page 64...
  • Page 76 For PocvketJet 3 Plus Bluetooth units sold in the U.S.A., the following declaration of con- formity applies: Page 65...
  • Page 77: Radio & Television Interference

    Radio & Television Interference United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 78: Canadian Regulations

    Canadian Regulations This digital device does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Cet appariel numérique respecte les limites de bruit radioélectrique applicables aux appariels numériques de Classe B préscrites dans le Règlement sur le brouillage radioélectrique du Ministère des Com- munications.
  • Page 79: Chapter 8 - Ordering Information

    Chapter 8 - Ordering Information You can order the following supplies, and accessories for your printer. Consumables • Cut sheet Brother Genuine Thermal Paper (100-sheet boxes): - Letter size - Legal size - A4 size • Rolls of Brother Genuine Thermal Paper (100 ft.): - Letter width - A4 width - Perforated paper...
  • Page 80: Uploadable Fonts

    • If you are in the U.S., call Brother at 1-800-543-6144 from 7 a.m. to 4 p.m. Mountain Time, Monday through Friday, and ask for Mobility Products Sales. • If you are outside the U.S., contact the dealer where you purchased your printer for infor- mation about ordering supplies, accessories and replacement parts.
  • Page 81: Appendix I - Character Set Tables

    Appendix I - Character Set Tables Extended Graphics Character Table MSB> Ç É á ░ └ ╨ α ≡ LSB 0 ü æ í ▒ ┴ ╤ ß ± “ é Æ ó ▓ ┬ ╥ Γ ≥ â ô ú...
  • Page 82 User’s Guide Brother Mobile Solutions, Inc 100 Technology Drive, Suite 250A Broomfield, CO 80021 USA 303-460-1600 Fax: 303-460-1628 E-mail: info@brother.com Internet: www.brothermobilesolutions.com Technical Support In US: 1-800-543-6144, ext. 1601 8 a.m. to 5 p.m. Mountain Time, M-F Outside US: Contact your local reseller or any of the Authorized Service Centers Ordering Supplies, Accessories or Replacement Parts In US: 1-800-543-6144, 7 a.m.

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