HP AD510A - StorageWorks Modular Smart Array 1500 cs 2U Fibre Channel SAN Attach Controller Shelf Hard Drive Maintenance And Service Manual page 43

Message
48 REDUNDANCY
HALTED FIRMWARE
CLONED
49 REDUNDANCY
FAILED FIRMWARE
LOCKUP
50 REDUNDANCY
FAILED OUT OF
MEMORY
51 REDUNDANCY
FAILED I/O REQUEST
ERROR
Type Description
Informational Both array controllers
must run the same version
of firmware for them to
successfully enter redundant
mode. A process called
firmware cloning has been
successfully completed in
order to make them both
the same firmware level.
The standby array controller
is restarted automatically so
they can attempt to achieve
redundancy again.
Error
While either attempting
to enter redundant mode
or already operating in
redundant mode, one
of the array controllers
encountered a critical
condition resulting in
a firmware lockup.
Redundancy is disabled at
this time.
Error
While either attempting
to enter redundant mode
or already operating in
redundant mode, one of the
array controllers failed to
allocate required memory.
Redundancy is disabled at
this time.
Error
While either attempting
to enter redundant mode
or already operating in
redundant mode, one
of the array controllers
encountered an error while
sending I/O between the
two array controllers over
the communication channel
between them. Redundancy
is disabled at this time.
Action
If the MSA is currently
involved in host I/O, remove
the standby array controller,
wait 10 seconds, and then
reinsert it, ensuring that it is
fully seated in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, and reinsert
them, ensuring they are fully
seated in the chassis.
Should the issue persist,
contact HP support.
If the MSA is currently
involved in host I/O, remove
the standby array controller,
wait 10 seconds, and then
reinsert it ensuring that it is
fully seated in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, and reinsert
them, ensuring they are fully
seated in the chassis.
Should the issue persist,
contact HP support.
If the MSA is currently
involved in host I/O, remove
the standby array controller,
wait 10 seconds, and then
reinsert it, ensuring that it is
fully seated in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, and reinsert
them, ensuring they are fully
seated in the chassis.
Should the issue persist,
contact HP support.
maintenance and service guide
43