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Chapter 3: Troubleshooting
Trouble Shooting
Follow these instructions when the duplicator is not working properly.
1. No display on LCD or the unit does not operate when the power is on.
Check the connection of power cable and the environment of
■
power outlet is normal.
Make sure the power voltage matches the voltage of your pow-
■
er outlet.
If the duplicator was stored in a location where the tempera-
■
ture dropped below 32
duplicator in a warm room with temperatures at least 65
º
(19
C) for 4 hours prior to powering it on.
2. Reader cannot read disc.
Check the format of the master CD/DVD or the master CD/
■
DVD itself for damage.
Your master disc may be copy protected. Normally, most of the
■
DVD and some of the CD you have purchase from stores have
been copy protected.
Use the Writers to read your master disc by selecting one of
■
writers as the master Reading Source (Refer to "Selecting the
Copy Source" on page 16); if it works, make a copy of your master
disc and treat the copy as the new master. Then set the master
Reading Source back to the READER and try again.
3. Buttons do not function.
Maybe it is still busy on a task. Give it sometime and press it
■
again. If it still doesn't work, turn off the machine, and then re-
start the machine after a minute.
4. Copy completed but the copies are not readable and/or executable.
Use the compare feature to check the copied disc.
■
Based on our experience, the quality of your media plays a big
■
role on this part. Try to use high quality media to prevent such
problems.
Use another DVD/CD player/ROM to test the copied media.
■
Sometimes, your DVD/CD Player/ROM may not be compatible
with recordable DVD/CD disc.
61
º
º
F (0
C) within the past 24 hours, leave the
º
F
Xerox Duplicator
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