Error Messages And Error Codes; Service Processor Error Messages - IBM HS40 - BladeCenter - 8839 Maintenance And Troubleshooting Manual

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Note: See Chapter 7, "Parts listing, Type 8839," on page 105 to determine which components should be replaced by
a field service technician.
Network connection problems
Symptom
One or more blade servers
are unable to communicate
with the network.
Note: See Chapter 7, "Parts listing, Type 8839," on page 105 to determine which components should be replaced by
a field service technician.
Service processor problems
Symptom
Service processor in the
management module reports
a general monitor failure.

Error messages and error codes

The system BIOS displays error messages on the video screen during POST if
errors are detected. POST error codes are logged in the event log.
The blade server has local system event log logging capability. The local system
event log is stored in and updated by the baseboard management controller (BMC).
For information about accessing the system event log, see "Viewing the test log" on
page 27. System event log entries logged by the BMC and system event log entries
logged by the management module might be different for the same event type.

Service processor error messages

Note: These codes are viewed in the BladeCenter management-module log.
When viewed from the system-error log, service processor error messages will
appear as text. To determine a possible error condition for the service processor,
the system-error log (see "System errors" on page 100) will refer you to the
management-module log in the BladeCenter unit.
96
BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide
FRU/action
Make sure that:
v The switch modules for the network interface being used are installed in the
correct BladeCenter bays and are configured and operating correctly. See the
IBM BladeCenter Type 8677 Hardware Maintenance Manual and
Troubleshooting Guide on the IBM BladeCenter Documentation CD for details.
v The settings in the switch module are appropriate for the blade server (settings
in the switch module are blade-specific).
If you installed an I/O expansion option, verify that:
v The option is designed for the blade server.
v You followed the installation instructions that came with the option.
v The option is installed correctly.
v You have not loosened any other installed options or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, see "Undetermined problems" on page 101.
FRU/action
Disconnect the BladeCenter unit from all electrical sources, wait for 30
seconds, reconnect the BladeCenter unit to the electrical sources, and restart
the server. If the problem remains, see "Undetermined problems" on page 101 and
the IBM BladeCenter Type 8677 Hardware Maintenance Manual and
Troubleshooting Guide on the IBM BladeCenter Documentation CD.

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