HP 300-1020 - TouchSmart - Desktop PC Warranty And Support Information page 9

EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE
END-USER LICENSE OR PROGRAM LICENSE AGREEMENT,
OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE
PRODUCTS, FREEWARE (AS DEFINED BELOW), OR THE
OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED
"AS IS" AND WITH ALL FAULTS, AND HP HEREBY
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF TITLE AND
NON-INFRINGEMENT, ANY IMPLIED WARRANTIES,
DUTIES OR CONDITIONS OF MERCHANTABILITY, OF
FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF
VIRUSES. Some states/jurisdictions do not allow exclusion of
implied warranties or limitations on the duration of implied
warranties, so the above disclaimer may not apply to you in
its entirety. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS
SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR
OTHER INFORMATION, FOR BUSINESS INTERRUPTION,
FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING
OUT OF OR IN ANY WAY RELATED TO THE USE OF OR
INABILITY TO USE THE SOFTWARE PRODUCT), EVEN IF
HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE
REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some
states/jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
HP's only warranty obligations with respect to software
distributed by HP under the HP brand name are set forth in
the applicable end-user license or program license
agreement provided with that software. If the removable
media on which HP distributes the software proves to be
defective in materials or workmanship within thirty (30) days
of purchase, your sole remedy shall be to return the
removable media to HP for replacement. For blank tape
removable media, refer to the following Web site:
http://h20000.www2.hp.com/bizsupport/
TechSupport/Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or
suppliers for their warranty support.
Initial Setup Limited
Technical Support for
Included Software
Limited technical support is available for software for
ninety (90) days from the date of purchase or lease. Your
dated sales or delivery receipt, showing the date of
purchase or lease, is your proof of the purchase or lease
date. You may be required to provide proof of purchase or
lease as a condition of receiving limited software technical
support.
Limited software technical support is available only for
software preinstalled on the computer by HP.
Limited software technical support includes the following
services:
•
Assisting the customer to reinstall a preinstalled operating
system.
•
Assisting the customer to uninstall and reinstall any
preinstalled software.
•
Interpreting error messages related to the operating
system or preinstalled software.
For help using HP software, see the HP Web site at
http://www.hp.com/support
For help using third-party software, refer to the online Help
included with the software or see the manufacturer's Web
site, if available.
Fee-based technical software support services may be
available.
Freeware Operating Systems and
Applications
HP does not provide software technical support for software
provided under public license by third parties, including
Linux operating systems or applications ("Freeware").
Software technical support for Freeware provided with
HP Hardware Products is provided by the Freeware vendor.
Please refer to the Freeware operating system or other
Freeware application support statement included with your
HP Hardware Product.
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