D-Link DWA-131 User Manual page 41

Section  - Troubleshooting
2. The computer does not recognize the DWA-131 Wireless USB Adapter.
Make sure that the DWA-131 Wireless USB Adapter is properly seated in the computer's USB port.
If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that
were previously loaded.
3. The computer with the DWA-131 installed is unable to connect to the wireless network and/or the Internet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may
be a problem with the broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC
power and Ethernet cables are firmly connected.
• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the
network
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings
for the wireless clients and access points. The SSID factory default setting for D-Link products is default.
(Double-click on the WLAN icon in the taskbar. The Link Info screen will display the SSID setting.)
D-Link DWA-131 User Manual 1