Brother HL-5470DW User Manual page 149

Troubleshooting
Paper is jammed inside the machine
If the LCD shows Jam Inside, follow these steps:
a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
b
Pull the paper tray completely out of the machine.
c
Use both hands to slowly pull out the jammed paper.
Note
Pulling the jammed paper downward allows you to remove the paper more easily.
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