Coby MP827 Quick Start Manual page 24

The player will not play my music file.
Ensure that the file is in a compatible format.
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The file may be copy-protected and you no longer have authorization to play this file. If you feel this is
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in error, please contact the service from which you downloaded the file.
The LCD characters are corrupted or something is wrong with the display.
Ensure that the correct menu language has been set.
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Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try
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again.
The player has malfunctioned.
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try
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again.
Page 24 Troubleshooting & Support