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Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed?
See “Connect the Inlet Hoses.”
Are you washing many loads?
As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
Cycle time changes/Cycle too long
Estimated cycle time?
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The cycle time will be extended if oversudsing occurs or the
load is unbalanced. The options you select will also affect the
cycle times that are shown in the Preset Cycle Settings table.
Excessive suds?
When excessive suds are detected, a special SUDs routine is
started automatically, to remove the extra suds, and assure
proper rinsing of your garments. This routine will add time to
the original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to redistribute the load. During the imbalance routine the
time displayed may pause until this activity is complete, then
resume with the remainder of the cycle.
Did you choose the Sanitary cycle or Soil Treat option?
In both cases the heater will be activated to provide
maximum cleaning performance. Additional time will be
added to the regular cycle to heat the water. This additional
time will depend on the load size and the hot water inlet
temperature.
Are you washing a single item or bulky load?
Spin time is added if an unbalanced load is detected. The
washer will attempt to redistribute the load with additional
tumbling.
Did you wash a large load on the Rapid Wash cycle?
The Rapid Wash cycle is designed for smaller load sizes
(2-3 items) of lightly soiled garments. If larger loads are
washed in this cycle, wash time will be increased.
Did you wash a large load in a gentle or Delicate/Hand
Wash cycle?
When using the Quick Wash, Delicate/Silk or Wool/Hand
Wash cycles, you should use small loads. This ensures a
gentle wash for your garments without increasing cycle times.
Clothing Care
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a DRAIN/SPIN cycle. If the
laundry is still wet, take half of the load out of the washer and
try again.
Did you use HE detergent?
Suds during rinse and spin cycles can reduce spin speed.
Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colors
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Dye transfer can occur when mixing whites and
colors in a load. Sort dark clothes from whites and lights.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load
you are washing. For best performance, use only High
Efficiency detergent. Use enough HE detergent to remove soil
and hold it in suspension.
Do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water.
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent. Use hot or warm washes if safe for the
fabric load. Make sure your hot water system is adequate to
provide a hot water wash.
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a low-speed
cycle. For best results, use liquid detergent for low speed
cycles like Delicate/Silk or Wool/Hand Wash.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Did you use Rapid Wash on a large load?
For best results, use Rapid Wash for small, lightly soiled
loads.
Page 24
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