HP -380467-003 - COMPAQ PRESARIO C300 C500 C700 F500 F700 LAPTOP CHARGER Getting Started Manual page 101

Diskette (Floppy) Drive (Select Models Only)
Symptom
PC is unable to read the
diskette (floppy disk).
Diskette drive activity light
stays on.
Diskette drive cannot save
(write) information to the
diskette.
Problem
A non-formatted diskette has
been inserted.
Diskette is damaged.
Diskette drive has failed.
Diskette is improperly
inserted.
Diskette drive is damaged.
Diskette is full or the file is
too big.
Diskette is write-protected.
File Save command was not
properly executed.
Diskette is damaged.
Diskette is not formatted.
Solution
To format the diskette:
Click Start, and then click My Computer.
1
Right-click the 3½ Floppy (A:) icon.
2
Select Format.
3
Select the desired options, and click Start to begin
4
formatting the diskette.
Use a new diskette.
Press the Help ? button on the keyboard to open the Help
and Support Center, or refer to the Warranty and Support
Guide to contact Support for replacement details.
Remove the diskette, and reinsert it: Insert the diskette with
the round metal disk facing down and the arrow on the top
pointing into the drive, and then push the diskette in until it
stops.
Press the Help ? button on the keyboard to open the Help
and Support Center, or refer to the Warranty and Support
Guide to contact Support for replacement details.
Use another diskette or compress the file to reduce its size.
Slide the write-protection tab to the unlocked position on the
diskette.
When saving information to the diskette drive, verify that
you are using the correct drive letter.
Replace the diskette.
To format the diskette:
Click Start, and then click My Computer.
1
Right-click the 3½ Floppy (A:) icon.
2
Select Format.
3
Select the desired options, and click Start to begin
4
formatting the diskette.
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Troubleshooting