Samsung SUR40 User Manual page 29

Chapter. 7
Troubleshooting Guide
Requirements Before Contacting
Samsung Customer Service Center
Before calling Samsung Customer Service Center, test your product as follows.
Check the following.
Screen issue
TROUBLESHOOTING GUIDE
The Power LED is turned Make sure that the power cord is connected.
off.
The images on the
screen look distorted.
The screen is not clear.
TROUBLESHOOTING GUIDE
The screen appears
There are shadows or
referring to the Additional Information on the product menu.
ghost images left on the
screen.
Brightness.
The screen is too dark.
Audio issues
TROUBLESHOOTING GUIDE
There is no sound.
Check that the device connected to the product is powered on.
The volume is too low.
If the volume is still low after turning it up to the maximum
program.
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