Sharp City, BK-ED06E Manual

Sharp City, BK-ED06E Manual

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Sharp City, BK-ED06E Manual

Introduction

The purpose of this manual is to give you the information necessary for the proper use, adjustment and maintenance of your bike.

Please take the time to read these instructions carefully before riding and keep them for the life of the bike. They contain important safety and maintenance instructions.

It is the user's responsibility to read this manual before using the product.

Failure to follow these instructions exposes you to the risk of improper use of your bike, premature wear of certain components which could lead to a fall and/or an accident.

In the event that an original part proves to be defective in workmanship within its warranty period, we promise to replace it. The warranty period for e-bikes is as follows:

➢ frames and forks: 2 years

➢ Electrical parts: 2 years with proper care and maintenance

➢ All other components: 2 years with proper care and maintenance

As for the battery, it is guaranteed against manufacturing defects for 6 months on the pieces consumables ( cells ) and 24 months on pieces electrical, under reserve of respect of the instructions for use and storage indicated below:

✓ Do not connect not the positive terminal directly to the terminal negative of this battery;

✓ Do not place not battery in a high temperature place, in an exposed environment in or near the sun of fire;

✓ Do not place not battery in a humid environment Or immersed in a liquid;

✓ Do not disassemble not the battery pack without the guidance of a technician professional;

✓ keep battery in a dry and temperate environment. Load battery all the month;

✓ Please load this battery with charger exclusive accompanied by your bike.

✓ Report your used battery at the house of your reseller.

This warranty does not include labor or transportation costs. The company assumes no liability for consequential or special damages. This warranty is applicable only to the original retail purchaser with proof of purchase validating any claim. This warranty is applicable only in case of defective parts and does not cover the effects of normal use, rental use, professional use, or damage caused by accidents, abuse, excessive loads, negligence, improper assembly, improper maintenance or addition objects inconsistent with normal use of the bicycle.

No bicycle is indestructible and no claim can be accepted for damage caused by improper use, rental use, professional use, use in competitions, stunts, ramp jumps, jumps or similar activities. Complaints must be made to the dealer. Your legal rights are not affected.

The company reserves the right to change or correct any details without notice. All information and details in this manual are correct at the time of printing.

He is forbidden to modify or tamper with the manual provided with the bike.

The bike is certified according to the standards of the law in force.

It is absolutely forbidden to change the parameters and specifications of the assembled electrical/mechanical components and standard functions of the motorcycle because this would compromise the proper operation of the vehicle and the safety of the user himself.

Should this happen, the user will be fully responsible for everything related to shaming.

Conditions of use of this electrically assisted bicycle

This electrically assisted bicycle is designed for urban and peri-urban use, it allows you to move around town, on the road or on a paved surface where the tires are always in contact with the ground. It is equipped with electric pedaling assistance which will make all your daily trips easier, to go further and for longer. Your electric bike is an adult bike, for people over 14 years old. In the event that the bicycle is used by a child, the responsibility is with the parents and must ensure that the user is able to use the bicycle safely.

Your bike is not intended for use on unpaved or rough terrain. It is not designed for ''all-terrain'' use, nor for competition. Failure to comply with this practice may result in a fall or accident and may prematurely and potentially irreversibly deteriorate the condition of your electric bike.

Your e-bike is not a moped. The purpose of the assistance is to provide a complement to the pedalling. The moment you start pedaling, the motor kicks in and helps you in the effort. The assistance varies according to the speed of the bike, high at start-up, less sustained when the bike is launched then disappears when the bike reaches 25 km/h. The assistance is cut off as soon as one of the two brake levers is actuated or the speed is greater than 25 km/h. This will resume automatically below 23 km/h with pedalling.

It must be properly maintained according to the instructions in this manual.


Like any mechanical component, a bicycle is subject to high stress and wear.

Different materials and components may react differently to wear or fatigue. If the expected lifespan of a component has been exceeded, it may break suddenly, risking injury to the cyclist. Cracks, scratches and discoloration in high stress areas indicate that the component has exceeded its life and should be replaced.

Recommendation: Safe and secure use
Before using your e-bike, make sure it is in good working order. Check the following points in particular:

  • Position should be comfortable
  • Nuts, screws, clamping levers, clamping components
  • The brakes are in working order
  • The handlebar travel is good without too much play, the handlebar is correctly fixed to the stem
  • Wheels are unobstructed and bearings are properly adjusted
  • The wheels are properly tightened and attached to the frame/fork
  • The tires are in good condition and their pressure is good.
  • The condition of the rims
  • The pedals are firmly attached to the crankset
  • The operation of the transmission
  • The reflectors are in the correct position.

warningRECOMMENDATION: Your electrically assisted bicycle must be serviced every 6 months by a professional to ensure that it is in good working order and safe to use. It is the user's responsibility to ensure that all components are in good working order before

use.

Pick a safe place away from traffic to familiarize yourself with your new bike. The assistance can be triggered with force, check that your handlebars are straight and that the path is clear.

Make sure you are in good health before getting on your bike.

In the case of unusual weather conditions (rain, cold, night, etc.), be particularly vigilant and adapt your speed and reactions accordingly.

When transporting your bike outside your vehicle (bike carrier, roof rack, etc.), it is strongly recommended to remove the battery and store it in a temperate place.

The user must comply with the requirements of national regulations when the bicycle is used on public roads (lighting and signaling for example).


You acknowledge that you are responsible for any loss, injury or damage caused by failure to follow the above instructions and that this will automatically void the warranty.

Structure of power - assisted bicycles electric

BK-ED06E components
Overview

  1. Tyre and tube
  2. Wheel rim
  3. Spokes
  4. front hub, QR
  5. Fork
  6. front mechanical disk brake
  7. Front mudguard
  8. Stem and handlebar
  9. Bell
  10. Frame
  11. Pedals
  12. Crank arm and chain sets
  13. Brake cables, display cables
  14. Seat lock
  15. Seat post
  16. Saddle
  17. Chain
  18. Display LCD
  19. Rear brake
  20. Rear motor with integrated gear
  21. Battery
  22. Kickstand
  23. Rear mudguard
  24. Rear carrier
  25. Grips, brake levers

First start-up and settings

Installation of security elements
Lighting


Lighting is provided to you, it consists of two reflectors (a white one included in the front headlight and a red fixed on the rear mudguard), a front headlight, a rear light, reflectors positioned between the spokes of the wheels.

The lighting system is a safety feature of your bike, it must be present on your bike. Check that your lighting system is working properly before setting off.

Headlight
Front lighting is activated directly from the screen. See chapter "Display" on the following pages.

Taillight
lighting back is activated directly Since the screen. See "Display" chapter on the pages following.

doorbell
A bell is installed on your handlebars. It will allow you to be heard 50 m away.

The bell is a security feature of your bike, it must be present on your handlebars.

Wearing a helmet
For safe use, wearing a bicycle helmet is strongly recommended. It guarantees a reduction in head trauma in the event of a fall and augment the user safety.


Wearing a helmet is compulsory for children under 14 as drivers or passengers.

For more information, ask your dealer.

Saddle and handlebar adjustment
It is important to adapt the settings of your bike to your morphology.

Saddle
Open the quick release system (see paragraph for the methodology for using the quick release).

When adjusting the saddle to its lowest position, make sure that it does not touch any component of the bicycle, such as the luggage rack. Likewise, take care not to exceed the minimum seat tube insertion mark. This insertion mark should never be visible when using the bike.

To check the correct saddle height, sit with your legs stretched out, heel resting on the pedal (fig. B). When pedalling, the knee will be slightly bent with the foot in the low position (fig. A).

Handlebars and stem

Your bike is fitted with a handlebar stem.

To adjust the angle of the handlebars, operate the lever on the side of the stem by pulling it in the direction indicated on the lever itself so that the valve on the stem opens.

This allows you to adjust the position of the steering wheel and the angle of the style.

Close the cover to secure the chosen settings.

The inner screw is used to adjust the tension of the seatpost on the handlebar.

Make sure the handlebars are perpendicular to the front wheel.


The bike is fitted with a stem; the height of the stem is adjusted by changing the position of the stem in the centre tube of the frame.

To adjust the height of the stem, loosen the clamping screw and raise the stem to the desired height.


Do not exceed the minimum insertion reference point. This reference point must never be visible when cycling.

Retighten the screw on the stem and check that the position of the force is correct.

Tires
Check tire pressure regularly. Driving with under-inflated or over-inflated tires can affect performance, cause premature wear, reduce range or increase the risk of an accident.

If significant wear or a nick is visible on one of the tires, replace it before riding the bike. A pressure range is indicated on the sidewall of the tire by the manufacturer and in the following table. The pressure must be adapted according to the weight of the user.

Pressure
Model Bike size Air chamber size Tire size PSI Bar
City 28" 700 x 40 700 x 40 Check the value directly on the tyre Check the value directly on the tyre

Method for determining correct adjustment of quick-release mechanisms (wheel and seat clamp)
Quick release devices are designed to be operated by hand. Never use tools to block or unblock the mechanism so as not to damage it.

To adjust the clamping force of the wheel axle, you must use the adjusting nut and not the quick release lever. If the lever can be moved with minimal hand pressure, it is not tight enough. It is therefore necessary to tighten the adjusting nut.

The quick-release system must mark the fork dropouts when closed in the locked position.

At each adjustment operation, check that the front wheel is correctly centered in relation to the fork. To adjust, close and open the quick-release mechanisms, apply the following method:
Determine correct adjustment of quick-release mechanisms

Adjusting the brakes
Before each use, check that the front and rear brakes are in perfect working order.

The right handle activates your rear brake. The left handle activates the front brake.

It is recommended to distribute your braking force on average 60/40 between the front and the rear. The brake lever must not come into contact with the handlebars and the sheaths must not be subject to closed angle trajectories so that the cables slide with the minimum of friction. Damaged, frayed, rusted cables should be changed immediately.

  • In the event of rain or wet weather, braking distances are extended. It is recommended to anticipate braking in such a situation.
  • When cornering and braking, the handlebars can have a negative influence on the cyclist's response time.
  • Do not touch the disc brakes after intensive use of the braking system of your electric bike at the risk of being burned.

Adjustment of mechanical disc brakes
The brake pads exert pressure on a disc fixed in the wheel hub. The intensity of the pressure is regulated by a brake lever with a cable. Do not operate the brake lever when the wheel is detached from the frame or fork.

To align the automatic disc brake bracket, unscrew the fixing screw from the brake bracket holder.

Brake with the corresponding brake lever (the brake bracket is positioned correctly) and hold the brake handle in this position by tightening the bracket holder fixing screws.

Check that the inner pad (inside the wheel) is 0.2 - 0.4 mm from the disc. If not, tighten the pad positioning screw until there is a gap of 0.2 - 0.4 mm between the pad and the disc.

To adjust the outer pad (on the outside of the wheel) simply change the brake cable pressure so as to obtain a gap of 0.2 - 0.4 mm at the level of the bracket or brake lever.

It is recommended never to pour oil or any lubricating material on the disc or pads (when servicing the chain or derailleur, for example). If this happens, the pads or disc should be degreased or replaced.

Check the alignment of the pads by spinning the wheel to use the bicycle on the road.

Discs: the bicycle is equipped with discs with a diameter of 160 mm.

  • A nut and locknut system at the level of the brake lever or bracket allows you to adjust the pressure of the cable and therefore the braking force which will vary over time according to the wear of the brake pads.
  • The brake pads are standard, replace them when the pad no longer has friction components.

Don't forget that new brake pads need to be broken in. The break-in is carried out using the bicycle for a few minutes and applying the brakes alternately between abrupt stops and light braking.

Changing the brake pads
Remove the wheel and remove the old pads from the brake calliper. Position the new pads in the calliper so that the braking surfaces touch. Do not touch the braking surfaces. Insert the pads one at a time in the brake calliper.

Then adjust the brakes according to the previous paragraph.

Wear of the wheel rims
As any other part that is subject to wear, the wheel rim should be checked regularly. The wheel rim can weaken and break, causing you to lose control and fall.


It is very important to check the wear of the wheel rims. A damaged wheel rim can be very dangerous and needs to be replaced.

Integrated automatic gear shifting system
Integrated automatic gear shifting system
The bicycle is equipped with an integrated automatic dual-speed system inside the motor. It automatically adjusts the gear ratio to two different levels by detecting the speed of the bicycle while pedalling, which is done by the torsion sensor.

This ensures that the best gear ratio is always available to ensure a good pedalling cadence.

Change of pedals
To change your pedals, identify the pedals by looking at the letter noted on the pedal. The right pedal is marked "R" (Right) and the left pedal "L" ( Left ). Turn the "R" pedal clockwise to secure it to the crank. Turn the L pedal counterclockwise.

Wheel and motor
After the first month of use, it is advisable to tighten your spokes to limit the impact of engine traction on your rear wheel. When starting the engine, a slight noise may occur. This noise is normal because the motor starts and assists pedalling. This noise can become more prominent when fully loaded.

Luggage rack
The luggage rack is designed to support a maximum permitted weight of 25-27 kg; a child seat can be attached. Use an anchoring system suitable for this type of frame (not available as an accessory).


The roof rack is not designed to tow a trailer.

Suspension
Adjusting the front suspension

To adjust the front suspension level, you can turn the barrel adjuster on the left side of your fork by half turn. You will hear a click after each half turn. Keep doing this until you get the right level of suspension.
Adjusting the front suspension

For safety, luggage should only be transported on the roof rack. Caution: When the pannier rack is loaded, the behaviour of the bike changes. Distribute the load of luggage evenly on both sides to

favour the stability of the bike. Any luggage must be securely attached to the pannier rack before using the bike. It is important to check that nothing is dangling or in danger of getting caught on the rear wheel of the bike. Do not modify the luggage carrier; any modification by the user renders these instructions null and void. Luggage must not obscure the bike's reflectors and lights.

Interview
Your bike requires regular maintenance for your safety but also to increase its lifespan. It is important to check the mechanical elements periodically in order to ensure, if necessary, replacement of worn parts or parts showing signs of wear.

When replacing components, it is important to use original parts in order to maintain the performance and reliability of the bicycle. Be sure to use appropriate spare parts for tyres, tubes, transmission components and the various components of the braking system.

It is the responsibility of the user to use parts different from the original parts.


Always remove the battery before any maintenance operation.

Cleaning
In order to avoid corrosion of the bike, it is necessary to rinse your bike regularly with fresh water, especially if it has been exposed to sea air.

Cleaning must be done with a sponge, a basin of warm soapy water and a jet of water (no pressure).

warning RECOMMENDATION : Take special care not to use a high pressure water jet cleaner.

Lubrication
Lubrication is essential on the various components that are in motion in order to avoid corrosion. Oil the chain regularly, brush the sprockets and chainrings, periodically introduce a few drops of oil into the brake and derailleur cable sheaths.

It is advisable to start by cleaning and drying the elements to be lubricated.

It is advisable to use specific oil for the chain and the derailleur. Grease must be used for the other components.

Regular checks
Regarding the tightening of the bolts: lever, crank, pedals, stems. The tightening torques to be applied are as follows:

COMPONENTS RECOMMENDED TORQUE (Nm) SPECIFIC GUIDELINES
Pedals on crank arms 30 - 40 Lubricate the threads
Crank arm on bracket 30 - 40 Lubricate the threads
Stem/handlebar tightening 9 - 10
Headset tightening 14 - 15
Brake lever 14 - 15 Immersion screw (stem)
Brake callipers 6 - 8
Seat 6 - 8
Seat post clamp 18 - 20
Wheel 30 Quick clamp

Other tightening torques depend on the size of the nuts: M4: 2.5 to 4.0 Nm, M5: 4.0 to 6.0 Nm, M6: 6.0 to 7.5 Nm. Tighten the screws evenly to the required torque.

Regularly check the tires and in particular the condition of the rear tire teeth: wear, cuts, cracks, pinching. Replace the tire if necessary. Check the rims and the absence of excessive wear, deformations, blows, cracks...

Revisions
To ensure safety and keep components in good working condition, you should have your e-bike checked periodically by your dealer. In addition, maintenance of your bicycle should be carried out regularly by a qualified technician.

First service: 1 month or 150 km

  • Verification of the tightening of the elements: crank, wheel, stem, pedals, handlebars, saddle clamp,
  • Checking the operation of the electric assistance,
  • Checking and adjusting the brakes,
  • Wheel tension and/or runout.

Every year or 2000 km:

  • Verification of wear levels (brake pads, transmission, tyres),
  • Checking the operation of the electric assistance,
  • Checking the bearings (bottom bracket, wheels, steering, pedals),
  • Cable control (brakes, derailleur),
  • Lighting check,
  • Wheel tension and/or runout.

Every 3 years or 6000 km:

  • Changing the transmission (chain, freewheel, chainring),
  • Checking the operation of the electric assistance,
  • Changing tires,
  • Wheel wear control (spokes, rim),
  • Spoke tension and/or wheel trueing,
  • Change of pads or brake pads,
  • Control of electrical functions.

Pedal assistance and battery
The user must rotate the crank forward to benefit from the motorized assistance. This is an important safety aspect. This electric-assisted bicycle provides motorized assistance up to a speed of 25 km/h. Beyond that, the motor will stop. You can go faster, but you will have to do it on your own without power assistance.

The motor will not run until you turn the crankset one full turn. This feature protects the motor and its controller and extends the life of electrical components.

Pedal assist
To start the bike, turn on the main switch on the side of the ON/OFF battery

The rest of the settings and information are done directly on the display located on the handlebars.

warningRecommendation: Please turn off the main switch on the battery when you are no longer in the saddle. This saves battery charge.

Display

Below is a description of the various commands and display functions.
Display Overview

  1. Level from the battery in real time.
  2. Indicator support / walk level assisted
  3. The dial show this symbol, when the headlights I am turned on.
  4. Unit of measurement from the speed
  5. Speedometer
  6. Route: Kilometers daily (TRIP) - Kilometers totals (ODO) - Speed maximum (MAX) - Average speed (AVG) - Distance remaining (RANGE) - Consumption energy (CALORIES) - Power delivered (POWER) - Travel time (TIME).

Description of the keys
Display- Description of the keys

Activation / Shutdown of the system
Here pressed (>2S) on the dial to activate the system. Here again pressed (>2S) to turn off the system.

If the "auto power off time " is set to 5 minutes (can to be reset with the "Auto Off" function, See "Auto Off"), the dial will turn off automatically if the appliance is not in operation for the set time. If the function password is enabled, it will be necessary enter your password correct to use the system.

Selection of the level of assistance
With the dial turned on, press (<0.5S) the button to change the support level, the lowest level is 0, the highest level is 5. By activating the system, the default support level will start at level 1. Level 0 indicates no support.
Selection of the level of assistance

Selection mode
Press briefly (<0.5s) the button to select the various modes available.

Route: Kilometers daily (TRIP) - Kilometers totals (ODO) - Speed maximum (MAX) - Average speed (AVG) - Distance remaining (RANGE) - Consumption energy (CALORIES) - Power delivered (POWER) - Travel time (TIME).
Selection mode

Departure assistance
Activation: press the button until the icon appears . So here pressed the button while the icon is active to activate start - up assistance. The icon will flash and the bicycle electric will advance to one speed maximum of 6km/h. After have released the button , or if he doesn't come held down any button for at least 5 seconds, the engine stops automatically and will return to level 0.

Lighting
Here pressed (>2S) the key to activate the lights front and rear.

Here again pressed (>2S) the key to turn off the lights. The brightness from the background light can to be adjusted in " Brightness " in the settings menu of the dial.
Lighting

Indication from the capacity from the drums
The capacity from the battery is indicated with 5 levels. When the indicator is at its lowest flashes it means than the battery needs to to be loaded. The capacity from the battery is shown as follows:

State of charge Charge icon _
80%-100%
60%-80%
40%-60%
20%-40%
5%-20%
<5% Flashing

SETTINGS

Once the dial is activated, hold pressed the keys at the same time to access the settings menu. Press (<0.5S) the button to highlight and select "Display Setting", "Information" or "Exit". So press (<0.5S) the button to confirm the option selected.

Or, highlight "EXIT" and press (<0.5S) the button to return to the main menu, or highlight "BACK" and press (<0.5S) the button to return to the interface Settings.

"Display Setting" Settings clock face
Press (<0.5S) the button and highlight "Display Setting", and then press (<0.5S) the button to log in at following options.

Display Setting Settings clock face

"TRIP Reset" Resets mileage
Press (<0.5S) the button to highlight "Trip Reset" in the setup menu of the quadrant, therefore press (<0.5S) the buttonto confirm. So choose between "YES" or "NO" with the keys . Once you have chosen the desired option, press (<0.5S) the button to save and exit to "Display setting".
Resets mileage

"Unit" Selection of the unit of measurement between km/ miles
Press (<0.5S) the button to highlight "Unit" in the "Display setting" menu, and then press (<0.5S) the button to confirm. So choose between ( kilometres ) or "Imperial" ( miles ) with the keys .

Once you have chosen the desired option, press (<0.5S) the button to save and exit to "Display setting".
Selection of the unit of measurement between km/ miles

Auto Off" Automatic shutdown program system
Press (<0.5S) the button to highlight "Auto Off" in the "Display setting" menu, then press (<0.5S) the button to confirm. So choose between "OFF", "9"/"8"/"7"/"6"/ "5"/ "4"/"3"/"2"/"1" (the value represents the minutes) with the keys . Once you have chosen the desired option, press (<0.5S) the button to save and exit to "Display setting".
Automatic shutdown program system

"Service " Enable or disable notifications
Press (<0.5S) the button or to highlight "Service" in the "Display setting" menu, then press (<0.5S) the button to confirm. So choose between "NO" or "YES" with the keys or . Once you have chosen the desired option, press (<0.5S) the button to save and exit to "Display setting".
Enable or disable notifications

Information
With the dial active, hold pressed the keys at the same time to access the settings menu, press (<0.5S) the button to select "Information", then press (<0.5S) the button to confirm and access "Information".
Information

Dimensions wheel
Press (<0.5S) the button to highlight "Wheel Size", then press (<0.5S) the button to confirm and view the dimensions from the wheel. Press (<0.5S) the button to exit and return to the "Information" screen.

This data cannot be modified, but only accessible as information.

Speed Limit
Press (<0.5S) the button to highlight "Speed Limit", then press (<0.5S) the button to confirm and view the speed limit. Press (<0.5S) the button to exit and return to the screen "Information".

This data cannot be modified, but only accessible as information.

Information Drums
Press (<0.5S) the button to highlight "Battery Info", then press (<0.5S) the button to confirm. Now press (<0.5S) the button to view the contents.

Press (<0.5S) the button to exit and return to the "Information" screen.
Information Drums

Error Codes
Press (<0.5S) the button to highlight " Error code", then press (<0.5S) the button

For confirm. Now press (<0.5S) the button to view a list of error codes.

They will come show yourself The last ten error codes of the Pedelecs. The error code " 00" means which isn't there no error.

Press (<0.5S) the button to exit and return to the "Information" screen.

ERROR CODE DEFINITION

Code Cause Possible Solution
"04" Broken down to the accelerator
  1. Check That the terminal and the cable of the the accelerator are not damaged and are connected correctly.
  2. Unplug and replug the accelerator, if not yet it works, replace the accelerator.
"05" The accelerator did not return in the position correct Verify that the terminal of the accelerator is connected correctly. If this doesn't solve the problem, change the accelerator.
"07" Overvoltage protection
  1. Remove and reinsert the battery to test solve the problem.
  2. Using the BESST tool, update the regulator.
  3. Replace the battery to solve the problem.
"08" Mistake signal
Hall sensor
  1. Check that all the engine terminals they are connected correctly.
  2. If the problem persists, replace the motor.
"09" Error in engine phases Replace The engine.
"10" The temperature in the engine of Pedelec has reached its peak protection value
  1. Turn off the system and leave cool the pedelec.
  2. If the problem persists, replace the motor.
"11" Engine temperature sensor error Replace the motor.
"12" Sensor error from the regulator temperature. Replace the regulator or contact yours supplier.
"13" Temperature sensor error in the battery
  1. Check that all the terminals from the drums they are connected correctly to the engine.
  2. If the problem persists, replace the battery.
"14" The protection temperature inside the regulator has reached the value maximum of protection.
  1. Leave Cool down the Pedelec and restart the system.
  2. If the problem persists, replace the regulator or contact your regulator supplier.
" 15" Error with The temperature sensor inside the regulator.
  1. Leave cool down the Pedelec and restart The system.
  2. If the problem persists, replace The regulator or contact The your supplier.
"21" Speed sensor error
  1. Reboot your system
  2. Check than the magnet attached to the spoke is aligned with the speed sensor and that distance _ is included between 10mm and 20mm.
  3. Check than the speed sensor terminal is connected correctly.
  4. Connect the Pedelec to the BESST, to check for a signal from the speed sensor.
  5. Using the BESST tool, update the controller to see if the problem solves.
  6. Change the speed sensor to see if the problem solves. If the problem persists, replace the regulator or contact the supplier.
"25" Torque signal error
  1. Check that all the connections they are correct - mind executed.
  2. Connect the Pedelec to the BESST system to see if this can read the couple.
  3. Using the BESST tool, update the reg- olator to see if the problem is solved, if necessary otherwise replace the torque sensor or contact your supplier.
"26" The torque sensor speed signal has a fault
  1. Check that all the connections are well executed
  2. Connect the Pedelec to the BESST system to see if this can read the speed sign.
  3. Change the dial to fix the problem.
  4. Using the BESST tool, update the regulator to see if the problem solves it, in case opposite replace the torque sensor or contact yours supplier.
"27" Overcurrent In the regulator. Using the BESST tool, update The regulator. If the problem persists, changes The regulator or contact The your supplier.
"30" Communication problem
  1. Check that all the Pedelec connections they are correctly executed.
  2. Using the BESST tool, run a diagnostic test to try to pinpoint the problem.
  3. Change the view to see if the problem was solved
  4. Change the EB-BUS cable to see if the problem solves.
  5. Using the BESST tool, update the controller software again. If the problem persists, change the controller or contact your supplier.
"33" The brake signal has a fault (if they are brake sensors mounted)
  1. Check that all the terminals they are connected to the brakes correctly.
  2. Change i brakes to see if the problem was solved
  3. If the problem persists, change the regulator or contact the supplier.
"35" The sensing circuit for 15V it has a fault. Using the BESST tool update the regulator to see if the problem solves. Just in case opposite, change the regulator or contact yours supplier.
"36" The detection circuit on the keyboard has a fault. Using the BESST tool update the regulator to see if the problem solves. Just in case opposite, change the regulator or contact yours supplier.
"37" The WDT circuit is defective. Using the BESST tool update the regulator to see if the problem solves. Just in case opposite, change the regulator or contact yours supplier.
"41" The tension total from the drums it's too much high. Replace the battery.
"42" The tension total from the drums it's too much low. Recharge the battery. If the problem persists replace the battery.
"43" The power total from the cells from the battery is too much high. Replace the battery.
"44" The tension from the single cell is too high. Replace the battery.
"45" The temperature from the battery istoo high. Let the pedelec cool down. If the problem persists, replace the battery.
"46" The temperature from the battery is too low. Bring the battery up to temperature environment. If the problem persists, replace the battery.
"47" The SOC of battery is too high. Replace the battery.
"48" The SOC of battery is too low. Replace the battery.
"61" Detection fault from the switching.
  1. Check that the gear lever is not blocked.
  2. Replace the gear lever.
"62" The derailleur electronic unlock Replace the derailleur.
"71" The lock electronics is blocked.
  1. Using the BESST tool, update the dial to see if the problem solves.
  2. Replace the dial, if the problem persists replace the lock electronics.

Battery

Reading of the battery charge level
To know the charge level, press and hold the charge button located above the battery. Please note that the charge LED remains functional even if the battery is switched off (see below).

The 4 LEDs light up to indicate the corresponding charge level.

DISPLAY CHARGE LEVEL
BLUE 100%
GREEN 75%
RED 50%
Flash LED < 25% need to recharge

Installing and using the battery
The e-bike has the battery located on the down tube of the frame (the battery is directly connected to the controller box which is located under the battery).

Lift the battery above the frame down tube, align the position of the battery sliders, then place the battery box inside the slot, make sure it fits snugly, then lock it tightly. Firmly fastening the battery, use the key to lock the battery with the slider. (Fig.3.1~3.3)
Installing and using the battery


From the initial position at 12 o'clock (where the battery is locked), insert the key in the appropriate slot, press and turn it clockwise to the 6 o'clock position to unlock it. Reverse the same procedure to relock the battery.


Be sure to remove the key and keep it safe after removing the battery from the holder!

Using the Charger
Before charging the battery, please read the user manual and the charger manual, if they came with your bike. Please also note the following points regarding the battery charger:

  • Follow the instructions on the battery charger label.
  • Do not use this charger near explosive gases or corrosive substances.
  • Do not shake the charger, do not subject it to shocks and avoid falls.
  • Always protect the charger from rain and humidity, for indoor use.
  • The temperature tolerance of this charger is between 0 and +40°C.
  • It is forbidden to disassemble the charger, in the event of a problem, entrust the device to a qualified repairer.
  • You should only use the charger supplied with your e-bike to avoid damage. Note that failure to comply with this constraint will void the warranty.
  • When recharging, the battery and charger should be at is 10cm away from the wall and in a dry and ventilated place. Do not place anything in direct proximity to the charger during use.
  • Do not touch the charger for too long during charging (risk of superficial burns).
  • Do not position the charger unstable.
  • Do not cover the charger to avoid overheating while charging.
  • Do not immerse the product
  • Avoid contact with water while charging the battery. Do not touch the charger with wet hands.
  • Do not use charger with damaged power cord or plugs. Make sure the charger plug is properly connected to the mains for charging.
  • Do not short the charger pins using a metal object.
  • Disconnect power before connecting or disconnecting battery connections.
  • This charger is designed to charge Lithium batteries, do not charge the wrong type of battery. Do not use on a non-rechargeable battery.
  • This device can be used by children aged of at under 8 years and by people having abilities reduced physical, sensory or mental Or devoid of experience or knowledge, if they ( if they ) are properly monitored or if instructions relating to the safe use of the device security their have summer data and if the risks incurred have summer apprehended. THE children should not not play with the device. Cleaning and maintenance by the user must not not be made by children without monitoring.
  • It should be monitored THE children For make sure they don't play not with the device.
  • Keep out of reach of children, this product is not a toy.
  • The external flexible cable of this product cannot be replaced; in the event of damage to the cord, the product must be scrapped.
  • At the end of its life, take the product to a recycling centre.

Recharge procedure
If a power outlet is available near your bike, you can charge the battery directly on the bike without detaching it. The charger socket is covered by a plastic cap, you just need to open it to charge the battery directly.

Removing the battery can be useful in places that cannot accommodate your bike or when it is not near a power outlet.

warningRECOMMENDATION: Charging the battery should be done indoors in a ventilated area.

Please charge the bicycle battery according to the following procedure:

  • The battery can be recharged using a standard power outlet. It is not necessary to activate its switch.
  • Insert the charger plug into the battery and plug the charger power cable into a nearby outlet.
  • When charging, the LED on the charger will be red to indicate proper operation. When it turns green, it means the battery is charged.
  • To finish charging, you must disconnect the power plug, then the plug connected to the battery. Finally close the battery socket cap.

This e-bike is equipped with a high quality Li-ion battery. Li-ion batteries have memory-free charging and a wide temperature tolerance range of -10 to +40°C.

To ensure maximum battery life and to protect it from damage, please follow the use and care instructions below.

Battery life
After charging your battery, it is advisable to let it rest for 20 to 30 minutes before use. Your battery life depends on several usage factors:

  • The choice of assistance mode
  • User's weight
  • The elevation of the road
  • Tire inflation
  • The wind
  • The pedaling effort provided
  • Starting and frequency of stops
  • The outside temperature

Warning, precautions
It is recommended to recharge the batteries on a regular basis, or after each use. There is no memory effect on these batteries. In order to maximize the life of your battery, it is recommended:

  • Avoid hot places (ideal charging temperature 20°C)
  • Let the battery cool down 30 minutes after using the bike

Precautions for use:
warning

  • Use the battery only for this bike.
  • Only use the specific charger delivered to charge the battery.
  • Only charge the battery in a well-ventilated area.
  • Do not expose the battery to heat or charge it in direct sunlight.
  • Do not disassemble or modify the case and the battery which is integrated in the case.
  • Do not connect the (+) and (-) connections of the battery with a metal object.
  • Do not expose the battery to liquids.
  • Do not use a damaged battery.
  • Do not continue to charge the battery if the charge is not complete after the theoretical charge time.
  • Do not use the battery if it emits an unusual odor, heats up unusually, or if anything appears abnormal.
  • Do not leave the battery within the reach of children.
  • Recharge your battery before prolonged storage and carry out the same operation after this storage.

Battery life
Batteries can suffer from performance aging after a large number of charges. This will depend on the usage habits of the pedelec.

You must drop off your used batteries at your store or at specialized recycling drop-off points. Above all, do not throw your battery at the end of its life into the environment.

Battery maintenance
To ensure maximum battery life and to protect it from damage, please follow these use and care instructions:

When you notice that the charge drops to 10%, the battery needs to be recharged quickly.

warningRECOMMENDATION: If the bike is not used frequently over a period of time, it should be fully charged every month. The battery case should be stored in a dry, protected place at a temperature between 5 and 35°C.

  • Battery life may be reduced by prolonged storage without regular recharging as mentioned above.
  • Do not use any metal to directly connect two poles of the battery, which may cause a short circuit.
  • Never place the battery near a fireplace or any other heat source.
  • Do not shake the battery, subject it to shock or drop it.
  • When the battery pack is removed from the bike, keep it out of the reach of children to avoid accidents.
  • It is forbidden to open the battery.

Use and maintenance of the electric motor
Our e-bikes are programmed to start the e-assist after half a turn of the pedal.

Do not use the bike in flooded places or during thunderstorms. Do not immerse electrical components in water to avoid damage.

Avoid knocks on the engine to avoid damaging it.

Controller Maintenance
It is very important to take good care of the controller according to the following instructions:

  • Protect the controller from water ingress and submersion.

information Note: If you suspect water may have entered the case, please turn off the battery immediately and continue without assistance. You can restart it as soon as the controller is dry.

  • Do not shake the controller, do not subject it to shock and avoid dropping.


Do not open the controller enclosure. Any attempt to open the controller enclosure, modify it or adjust it will void the warranty. Please ask your dealer or qualified professional to carry out repairs.

Any modification of the parameters of the electric management system, in particular the change of the speed limit, is strictly prohibited and will invalidate the guarantee of your bike.

Main data sheet

Maximum weight: User + Charge + bicycle 130 kg
Maximum speed with assistance 25 km/h
Autonomy Approx. 50 to 80 km
Motorisation Max power 250 W – 32 Nm 32Nm
Voltage 36V
Maximum noise during use < 70 dB
Battery Type Lithium
Voltage 36V
Capacity 12,8 Ah
Weight 3 kg
Charging time 6-8 h
Number of cycles (≥70% capacity) 500 cycles
Charger Input voltage 100-240V
Output voltage 36V
Total weight of the bicycle 25 kg
Dimensions of the bicycle 28"
Size tyres / wheel 700 x 40
User size 165 - 190

After- sales

Wear part
The different wear elements are standard elements. Always replace worn parts and/or parts to be changed with identical components sold on the market or from your dealer.

Basic troubleshooting
Do not attempt to access or repair any electrical component yourself. Contact the specialist closest to you for maintenance by a qualified person.

The information below is for explanatory purposes and not instructions to assist the user in repairs. Any troubleshooting procedure mentioned should be performed by a qualified professional who is aware of safety issues and familiar with electrical maintenance.

Description of the problem Possible causes Resolution
After the battery is turned on, the motor does not assist pedaling.
  1. the motor cable (waterproof connection joint) is connected incorrectly
  2. the brake lever did not properly return to the normal position, forcing the switch off
  3. the battery fuse is blown
  4. the speed sensor is too far from the magnetic disk on the BB axis
  5. The connection between the sensor and the controller is not established or has a bad contact.
First, check that the battery is charged. If not, reload it.
  1. check that the connection is well established, without any play
  2. return the brake lever to its normal position carefully without braking
  3. Open the top of the battery pack and check the condition of the fuse. If blown, contact your authorized retailer or professional for a replacement.
  4. Adjust the distance between the sensor and the magnetic strip to be no more than 3mm
  5. Make sure the controller and sensor are well connected.
Battery life shortens
(note: battery performance is directly influenced by the weight of the user, luggage, wind strength, type of road, constant braking).
  1. the reload time is not enough
  2. the ambient temperature is too low and influences the battery operation
  3. frequent hills or headwinds as well as poor road conditions
  4. the tire pressure is not sufficient (re-inflate them)
  5. frequent shutdowns and restarts
  6. the battery has been stored without recharging for a long time.
  1. please recharge the battery following the instructions
  2. In winter or temperature below 0°C, your battery should be kept indoors
  3. This is a normal cause and the problem will resolve as conditions improve
  4. inflate the tires to a pressure of 3.1 bar
  5. The problem will resolve with the improvement of usage situations
  6. Carry out regular recharging in accordance with the instruction manual. If this does not solve the problem, contact your dealer or qualified professional.
After plugging in the charger, the charging LEDs do not light up.
  1. problem with the electrical outlet
  2. poor contact between the charger input socket and the electrical outlet
  3. the temperature is too low.
  1. inspect and repair electrical outlet
  2. inspect and insert the plug fully
  3. Charge indoors. If the above solutions have no effect, contact your dealer or qualified professional.
After charging for more than 4/5 hours, the charging indicator LED is still red
( note: it is very important to recharge the battery following the instructions to avoid damaging the equipment).
  1. ambient temperature is 40°C or more
  2. ambient temperature is 0°C or less
  3. the bike was not recharged after use which exaggerated the unloading
  4. the output voltage is too low to be able to recharge the battery.
  1. Charge the battery under temperature below 40°C and in accordance with the instructions
  2. recharge the battery indoors and in accordance with the instructions
  3. Properly maintain the battery to avoid over-discharging
  4. Do not perform recharging with voltage lower than 100V.
If the above solutions have no effect, contact your dealer or qualified professional.
LCD display:
The speed is not displayed on the LCD screen.
The magnetic ball on the spoke of the wheel is too far from the sensor (attached to the rear of the frame or to the front fork) which prevents the sensor from receiving the signal when the wheel is spinning. Check the distance between the magnetic ball and the sensor and make sure it does not exceed 5mm.

Troubleshoot charger issues:

  • The Red light does not work during charging: check that the connectors are correctly connected. Check if the normal voltage is passed at once, if so, please check the charger repair. If the above is correct, the battery is definitely faulty.
  • Red light does not turn green: turn off the power, after 5 seconds then connect the AC power, it can continue to charge. The battery can no longer be charged, the battery is definitely defective.
  • The Red light immediately turns green: check that the battery is fully charged. If not, the battery or charger is faulty.
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