Philips DiamondClean 9000 Manual

Introduction

Superior plaque removal, whiter teeth and healthier gums are at your fingertips. Using Sonicare's combination of gentle sonic technology and clinically developed and proven features, you can be confident that you're getting the very best clean, every time. Further support and product registration are available to you at: http://www.philips.com/welcome.

Intended Use

DiamondClean series power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral health. DiamondClean series power toothbrushes are intended for consumer home use. Use by children should be with adult supervision.

Your Philips Sonicare

(Fig. 1)

1. Hygienic travel cap
2. Smart brush heads*
3. Handle
4. Power on/off button
5. Intensity light
6. Mode/intensity button
7. Modes
8. Brush head replacement reminder light
9. Battery indication
10. Charging glass
11. Charging stand
12. Charging base
13. (Charging)Travel case*
14. USB wall adapter*

* Note: The content of the box may vary based on the model purchased.

Sonicare app – Getting Started

The Sonicare app pairs with your toothbrush to provide you a connected experience. By connecting your toothbrush to your Sonicare app account, you will be able to:

• Easily review your progress report for ways to improve your brushing routine
• Receive personalized tips and recommendations for managing your oral health

To start using the Sonicare app:

1. Download the Sonicare app to your phone
2. Open the app and follow the guided steps
3. Pair your toothbrush with the app
4. Create your account
5. Complete firmware update, if prompted, to access the latest improvements and features.
6. Brush regularly

You are ready to start your connected experience. Be sure to brush regularly. You can receive updates to help improve your oral healthcare.

Note: Make sure your phone's Bluetooth is turned on when using the app. Your toothbrush uses the Bluetooth connection to transfer your brushing data to the app. If you have questions about why your brushing data is collected, be sure to review the Sonicare Privacy Statement, available throughout the app setup process.

Sonicare app – Track and improve your oral health care

Your Sonicare power toothbrush is equipped with smart sensors to provide you with feedback about your brushing habits, including:

• Daily brushing sessions
• Time spent during each brushing session
• Applied brushing pressure
• Brush head replacement reminder (based on actual use)

The Sonicare app collects the data provided by the smart sensors and tracks your brushing habits over time. Each of the features available in the app are designed to help you understand your brushing habits and provide you with simple recommendations for improving and maintaining your oral health. You will receive personalized brushing information in the Sonicare app.

Brush heads

To see what type of brush head you have, check the label at the bottom of the brush head. The symbol at the bottom of the brush head indicates that it is a smart brush head, equipped with the BrushSync technology.

Note: The content of the box may vary based on the model purchased.

Brush head name	Premium Plaque Control	Premium White Premium Gum	Care
Brush head label	C3	W3	G3
Benefit	Plaque removal	Plaque and stain removal	Healthier gums

To explore our full range of brush heads, go to www.philips.com/toothbrush-heads for more information.

Using your Philips Sonicare

Brushing instructions

1. Push the brush head firmly onto the handle. Wet the bristles and apply toothpaste.
   
   Note: It is normal to see a slight gap between the brush head and the handle. This allows the brush head to vibrate properly.

2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), apply light pressure to make the bristles reach the gumline or slightly beneath the gumline.
   Note: Keep the center of the brush head in contact with the teeth at all times.
3. Press the power on/off button to turn on the Philips Sonicare.
   
4. Apply light pressure to maximize Philips Sonicare's effectiveness and let the Philips Sonicare toothbrush do the brushing for you. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth. Continue this motion throughout the brushing cycle.
   
   Note: Different modes are available (see 'Brushing modes').
5. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth.
   

Note:

• A change in vibration from the handle alerts you when you apply too much pressure (see 'Pressure sensor').
• Your Philips Sonicare toothbrush is safe to use on braces, dental modifications and dental restorations (fillings, crowns, veneers)
• Do not use your power toothbrush in the shower.

BrushSync technology

BrushSync technology enables your brush heads to communicate with your handle using a microchip. The symbol at the bottom of the brush head indicates that it is equipped with the BrushSync technology. This enables the following features:

• Brush head mode pairing
• Brush head replacement reminder

Brushing modes

Your power toothbrush is equipped with 4 different modes: clean, white+, gum health and deep clean+. Based on the smart brush head you use, the optimal mode and intensity will be selected automatically by the BrushSync technology. To manually change the mode, press the mode/intensity button while the toothbrush is off with the brush head attached.

* Note:

• All brush heads work with each mode.
• When the Philips Sonicare toothbrush is used in clinical studies, it must be used at high intensity, with the EasyStart feature turned off.

Brush head mode pairing

Brush heads with BrushSync technology are equipped with a microchip which communicates to the handle and automatically pairs it with the recommended mode and intensity.

Note:If you change modes/intensity, the brush head will remember the last used setting. If you wish to brush with the recommended setting, you can find the recommended mode/intensity in 'Brushing Modes'.

Brush head mode pairing Brush heads with BrushSync technology are equipped with a microchip which communicates to the handle and automatically pairs it with the recommended mode and intensity.

Note: If you change modes/intensity, the brush head will remember the last used setting. If you wish to brush with the recommended setting, you can find the recommended mode/intensity in the following table.

	clean and deep clean+	white+	gum health
Benefit	Plaque removal Plaque and	surface stains removal	Plaque removal and gum massage
Recommended brush head	Premium Plaque Control (C3)	Premium White (W3)	Premium Gum Care (G3)
Recommended intensity level	3	3	3
Total brushing time	clean: 2 minutes deep clean+: 3 minutes*	2 minutes and 40 seconds	3 minutes and 20 seconds
How to brush	clean: Brush each segment for 20 seconds	Brush each segment for 20 seconds,	Brush each segment for 20 seconds,
	deep clean+: Brush each segment for 30 seconds*	then brush segments 7 and 8 for 20 seconds each.	then brush segments 7, 8, 9 and 10 for 20 seconds each.

* Note: When brushing with the Sonicare app in 'deep clean+' mode, the brushing time will be 2 minutes.

Intensity settings

Your power toothbrush comes with 3 different intensity settings:

• low intensity (one bar)
• medium intensity (two bars)
• high intensity (three bars)

When attached to the handle, the smart brush head will automatically select the recommended intensity. To manually change the intensity, turn on the handle and press the mode/intensity button.

While toothbrush is ON, press this button to change the intensity setting

Features

• BrushPacer
• Pressure sensor
• Brush head replacement reminder
• EasyStart

BrushPacer

The BrushPacer features indicates when you have to move to the next section of your teeth with a brief change in vibration. The toothbrush turns off automatically at the end of the brushing session.

Pressure sensor

Your Philips Sonicare measures the pressure you apply while brushing to protect your gums and teeth from damage. If you apply too much pressure, the handle will change its vibration until you reduce the pressure.

Note: The Pressure Sensor comes activated with your product. To deactivate this feature, see 'Activating or deactivating features'.

Brush head replacement reminder

Over time, the handle will track the wear of your smart brush head by measuring:

• The overall pressure you apply while brushing
• The total time you have brushed with your brush head

Once your brush head is no longer effective, the brush head replacement reminder will blink amber and the handle will make a series of beeps and tones.

Note: The brush head replacement reminder comes activated with your product. To deactivate this feature, see 'Activating or deactivating features'.

EasyStart

The EasyStart feature gently increases the power of the handle over the first 14 brushings to help you get used to the brushing power of the Philips Sonicare.
The EasyStart feature works with all modes.

Note: The EasyStart feature comes deactivated with your product. To activate EasyStart, see 'Activating or deactivating features'.

Charging and battery status

Charging on charger base

1. Plug the cord of the charging base into an electrical outlet.
2. Place the charging stand or the charging glass on the charging base.
   

3. Place the handle on the charging stand or in the charging glass.
   
4. The charger will charge your toothbrush until it is fully charged. The handle is charging when the battery indication is blinking white. When the handle is fully charged, the battery indication illuminates white for 30 seconds and then turns off.
   Note: Your handle comes pre-charged for first use. After first use, charge for at least 24 hours.

Charging with the travel case*

* Note: The charging travel case may not be included depending on the model purchased.

1. Take the USB cable from the bottom of the charging travel case.
2. Connect the charging travel case to 5V DC input power either from:
   • The USB adapter provided
   • a UL-listed or certified to ANSI/UL 60950-1 personal computer's standard USB connector or,
   • a UL-listed or certified to ANSI/UL 60950-1 LPS power supply with USB output port or,
   • a UL-listed or certified 1310 Class 2 power supply.
     
     The wall adapter must be a safe extra low voltage source, compatible with the electrical ratings marked on the bottom of the device.
3. The travel case charges your toothbrush until your toothbrush is fully charged.

Battery Status (handle on plugged in charger)

When the handle is placed on the charger or in the travel case, the battery indication will communicate the battery level.

Battery status	Battery indication
Charging	Blinks in white
Full	Illuminates white for 30 seconds and then turns off.

Battery Status (when handle is not placed on Charger)

When you turn on the handle, the battery light at the bottom of the handle will indicate the status of the battery.

Battery status	Battery indication	Sound
Full	Illuminated in white	-
Partially full	Blinks white	-
Low	Blinks amber	The handle emits 3 beeps
Empty	Blinks amber	The handle emits 2 sets of 5 beeps

Activating or deactivating features

You can activate or deactivate the following features of your toothbrush:

• EasyStart
• Brush head replacement reminder
• Pressure sensor

Step 1: Place the handle on the charging stand or in the charging glass.

Step 2: Press and hold power button for:

Easy start	Brush head replacement reminder	Pressure sensor
3 seconds	Up to 5 seconds	Up to 7 seconds

Step 3: Let go power button when you hear

1 beep

1 beep and then 2 beeps

1 beep, 2 beeps and then 3 beeps

If you see the battery indication blink white 2 times and hear 3 tones from low to high, then the feature has been activated.

OR

If you see battery indication blink white once and hear 3 tones high to low, then the feature has been deactivated.

Cleaning

• All parts can be cleaned with a damp cloth or rinsed with warm water.
  

• Remove the brush head from the handle and rinse it thoroughly.
  
• Rinse the entire handle, especially the brush head connection, at least once a week.
  

Do not push on the rubber seal at the top of the handle. Gently clean around the rubber seal.

• Do not clean the brush head, travel cap, handle, charger or travel case in the dishwasher.
• Do not use isopropyl alcohol, vinegar, bleach, or any other house hold cleaning products, to clean the handle as this may cause discoloration.
• Unplug the charger before you clean it.
• Do not use essential oils to clean the brush heads as this can cause damage.

Storage

If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.

Frequently asked questions

Question	Answer
Can I leave my Sonicare on the charger between brushings?	Yes, you can always keep your Philips Sonicare toothbrush on a plugged-in charger. This does not affect the battery lifetime.
Will other brush heads fit my Philips Sonicare toothbrush?	All Philips Sonicare electric toothbrush brush heads that snap on will fit your toothbrush. However, not all are equipped with BrushSync technology. You can identify the brush heads with BrushSync technology by the icon at the base of the brush head.
How often do I need to replace my brush head?	We advise you to replace your Philips Sonicare brush head after 3 months of use (based on brushing twice a day for 2 minutes each session).The brush head replacement reminder will also notify you when it is time to replace your brush head.
Is my Philips Sonicare toothbrush waterproof?	Yes, your Philips Sonicare toothbrush is waterproof. However, never put your handle in a dishwasher to clean it. And do not use it in the shower.
What phones are compatible with the Philips Sonicare app?	The Philips Sonicare app support Android OS, and Apple iOS. For the most up to date version of the Philips Sonicare app check out the Android Play Store or Apple App Store. Mobile devices must have Bluetooth 4.0 or newer.
What other Philips Sonicare toothbrushes can I use with the Philips Sonicare app?	You can only use Philips Sonicare Flexcare Platinum Connected, DiamondClean Smart, DiamondClean 9000 and ExpertClean toothbrushes with the Sonicare app. Look for the Bluetooth symbol on the front panel of the package.

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.

Important safety information

Read this important information carefully before you use the appliance and save it for future reference.

Note: The accessories and features of different models vary. For example, some models come with a sanitizer or are equipped with Bluetooth.

• Keep the charger and/or sanitizer away from water. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
• Do not immerse the charger and/or sanitizer in water or any other liquid.
• After cleaning, make sure the charger and/or sanitizer is completely dry before you connect it to the wall socket.

• This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
• Children shall not play with the appliance.
• If the appliance is damaged in any way (brush head, toothbrush handle, charger and/or sanitizer), stop using it.
• The mains cord cannot be replaced. If the mains cord is damaged, discard the charger and/or sanitizer.
• Always replace the charger and/or sanitizer with one of the original type in order to avoid a hazard.
• This appliance contains no user-serviceable parts. If the appliance is damaged, contact the Consumer Care Center in your country (see 'Warranty and support').
• Keep the cord away from heated surfaces.
• Do not use the charger and/or sanitizer outdoors or near heated surfaces.

• Do not clean the brush head, handle, charger, charger cover or sanitizer in the dishwasher.
• If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
• Consult your dentist if excessive bleeding occurs after using this appliance or if bleeding continues to occur after 1 week of use. Also consult your dentist if you experience discomfort or pain when you use this appliance.
• This Philips appliance complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your doctor or the appliance manufacturer of the implanted appliance prior to use.
• If you have medical concerns, consult your doctor before you use this appliance.
• This appliance has only been designed for cleaning teeth, gums and tongue. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you experience any discomfort or pain.
• This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
• Do not use other brush heads than the ones recommended by Philips Sonicare.
• Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear.
• If your toothpaste contains peroxide, baking soda or bicarbonate (common in whitening toothpastes), thoroughly clean the brush head with soap and water after each use. This prevents possible cracking of the plastic.
• Avoid direct contact with products that contain essential oils or coconut oil. Contact may result in bristle tufts dislodging.

Documents / Resources

References

• Product registration | Philips
• Toothbrush replacement heads | Philips Sonicare
• Philips Customer Service Support - Home | Philips

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