Bosch Indego 350, Indego 400, Indego 350 Connect, Indego 400 Connect Manual

Also See for Indego 350:

Original instructions manual (398 pages)

Installation manual (13 pages)

Firmware update instruction (2 pages)

Also fits for
Indego 400
Indego 350 connect
Indego 400 connect

Table of Contents

Contents

1 Safety Notes
2 Package Contents and Needed Tools
3 Technical Data
4 Noise/Vibration Information
5 Installation
6 Screen
7 Mowing
8 Sensors
9 Battery Charging
10 Menu Navigation
11 Troubleshooting
12 Transport
13 After-sales Service and Application Service
14 Documents / Resources
- 14.1 References
- 14.2 Download manual

Bosch Indego 350, Indego 400, Indego 350 Connect, Indego 400 Connect Manual

Safety Notes

Read these instructions carefully, be familiar with the controls and the proper use of the machine. Please keep the instructions safe for later use!

Explanation of symbols on the machine

	General hazard safety alert. Ensure no exits are blocked or obstructed by the machine.
	Warning: Operate the isolator switch before working on or lifting the machine.
	Caution: Do not touch rotating blades. Sharp blade(s). Beware of severing toes or fingers.
	Wait until all machine components have completely stopped before touching them. The blades continue to rotate after the machine is switched off, a rotating blade can cause injury.
	Pay attention that bystanders are not injured through foreign objects thrown from the machine.
	Warning: Keep a safe distance from the machine when operating.
	Do not ride on the machine.
	Battery charger contains a safety transformer.
	Do not use a high-pressure washer or a garden hose to clean the machine.
	Check the perimeter wire is fully pegged to the ground avoiding any slack lengths of wire. Any loose wire can be a trip hazard.

Operation

Before working on the machine itself (e. g. maintenance, tool change, etc.) as well as during transport and storage, switch off the machine by the isolator switch.
Children should be supervised to ensure that they do not play with the machine.
Never allow children, persons with physical, sensory or mental limitations or a lack of experience and/or knowledge and/or people unfamiliar with these instructions to use the garden tool. Local regulations may restrict the age of the operator.
Do not operate the machine when barefoot or wearing open sandals, always wear substantial footwear and long trousers.
Avoid mowing in bad weather conditions especially when there is a risk of lightning.
While operating and as well while approaching the garden tool take sufficient precaution to keep balance at all times particularly on slopes and wet grass. Do not stretch yourself too much forwards. Do not operate the machine in a rush.
The user is responsible for accidents or hazards occurring to other people or their property.
If any hazard occurs whilst the machine is operating immediately press the red stop button.
Ensure correct installation of the perimeter wire as instructed in the installation guide.
Periodically inspect the area where the machine is used and remove all stones, sticks, wires and other foreign objects.
Do not run any live mains cables in the working area. If a mains cable or becomes entangled in the robotic mower it must be isolated before any attempt to remove it.
Periodically inspect to see that the blades, blade bolts and cutter assembly are not worn or damaged. Replace worn or damaged blades and bolts in sets to preserve balance.
Never operate the machine with defective guards or without safety devices.
Do not put hands or feet near or under rotating parts.
Never pick up or carry the machine while the motor is running.
Do not leave the machine to operate unattended if you know that there are pets, children or people in the immediate vicinity.
Start the machine according to the instructions standing well away from rotating parts.
Do not use the product at the same time as a sprinkler or use the schedule to ensure that the two systems never run simultaneously.
If for any reason the product is submerged, take it away from water and turn it off using the isolator switch. Do not attempt to switch the product on but contact your Bosch Service Centre.
Do not modify this product. Unauthorized modifications may impair the safety of your product and may result in increased noise and vibration.

Turn off the product using the isolator switch:

before clearing a blockage,
before checking, cleaning or working on the machine,
before storage
if the machine vibrates abnormally (stop and check immediately),
after striking a foreign object. Inspect the machine for damage and get advice on necessary repairs from your Bosch Service Centre.

Maintenance

Always wear gardening gloves when handling or working near the sharp blades.
Before working on the mower, turn it off using the isolator switch.
Before working on the docking station or power supply, remove plug from mains.

Maintenance - Cleaning the exterior of the machine
Clean the exterior of the machine thoroughly using a soft brush and cloth. Do not use water, solvents or polishes. Remove all grass and debris, especially from the ventilation slots. Turn the machine on its back and clean the blade area regularly. Use a stiff brush or scraper to remove compacted grass clippings. (see figure A)

Blades are reversible. (see figure B)
Maintenance - Reversing the blades

Keep all nuts, bolts and screws tight to be sure that the machine is in safe working condition. (see figure B)
Periodically visually inspect the machine and replace worn or damaged parts for safety.
Ensure that only official Bosch replacement parts are used.
Replace all blades and bolts as a set as required.

Winter Storage and Transportation

Turn off the machine using the isolator switch.
The Indego will operate between 5°C and 45°C. During the winter season once the temperature in the garden is consistently below 5°C store the machine and the docking station in a secure, dry place, out of the reach of children.

Do not place other objects on the mower or docking station.
It is recommended to use the original packaging when transporting the Indego over long distances.
The mower can also be stored using the Indego 400 storage bag accessory.

Store the machine only within a temperature range between –20°C and 50°C. As an example, do not leave the machine in the car in summer.

USB

The machine has a USB interface for Software Updates only. Use only approved USB.org sticks and approved USB.org OTG cables.
Do not use the USB interface for any additional purposes. Do not plug any external devices.

Safety Warnings for Docking Station and Power Supply

Only use the official Bosch docking station and power supply to charge the mower. Otherwise there is danger of fire and explosion.
Check the docking station, power supply, cables and plugs periodically. If damage or aging is detected, isolate from the mains and do not use the docking station or power supply. Never open the docking station or power supply. Have repairs performed only by a qualified Bosch technician and only using original spare parts. A damaged docking station, power supply, cable or plug increases the risk of an electric shock.
Do not operate the docking station and power supply on easily flammable surfaces (e. g., paper, textiles, etc.) or surroundings. The heating of the docking station and power supply during the charging process can pose a fire hazard.
Supervise children at all times. This will ensure that children do not play with the docking station, power supply or the machine.
The voltage indicated on the power supply must correspond to the voltage of the power source.
We recommend that the power supply is only connected into a socket which is protected by a circuit-breaker that would be actuated by a 30 mA residual current. Check your RCD at regular intervals.
The supply cord must be inspected for signs of damage at regular intervals.
In the event of flooding of the docking station turn off power supply at mains and contact Bosch Service Centre.
Never touch the mains plug or any other plugs with wet hands.
Do not run over, crush or pull the cables. Protect the cables from heat, oil and sharp edges.

The power supply is double insulated for safety and requires no earth connection. The operating voltage is 230 V AC, 50 Hz (for non-EU countries 220 V, 240 V as applicable). Contact your Bosch Service Centre for details. If in doubt contact a qualified electrician or the nearest Bosch Service Centre.

Products sold in GB only: Your product is fitted with a BS 1363/A approved electric plug with internal fuse (ASTA approved to BS 1362).
If the plug is not suitable for your socket outlets, it should be cut off and an appropriate plug fitted in its place by an authorised customer service agent. The replacement plug should have the same fuse rating as the original plug. The severed plug must be disposed of to avoid a possible shock hazard and should never be inserted into a mains socket elsewhere.

Symbols

The following symbols are important for reading and understanding the operating instructions. Please take note of the symbols and their meaning. The correct interpretation of the symbols will help you to use the garden product in a better and safer manner.

Symbol	Meaning
	Wear protective gloves
	Permitted action
	Prohibited action
	Accessories/Spare Parts

Intended Use

The garden product is intended for domestic lawn mowing.
Do not operate your robotic lawn mower indoors.
Do not use the robotic lawn mower for any other purpose because of the increased risk of accidents and damage to the garden product. Never attempt to modify the robotic lawn mower in any way since this may result in accidents or damage to the garden product.

Package Contents and Needed Tools

See Figure 1.

Technical Data

*Depends on cutting height, grass conditions and moisture
**Battery internal temperature range
The values given are valid for a nominal voltage [U] of 230 V. For different voltages and models for specific countries, these values can vary.

Noise/Vibration Information

Sound emission values determined according to EN 50636-2-107.
Typically the A-weighted noise levels of the product are: Sound power level 61 dB(A). Uncertainty K =2 dB.

Installation

For a video guide on how to install the Indego please visit www.bosch-indego.com or use the following QR-Code. Alternatively follow the installation guide delivered with the product.

Note: The docking station must be positioned on the wire at an outer edge of the cutting area. It cannot be positioned by the side of a shed or workshop that appears as an island within the cutting area.
Note: The maximum distance between perimeter wire and Indego at any point within the mowing area must not exceed 16 m.

Objects on the lawn below 5 cm height e.g. ponds, flower beds etc. must be delimited in a clockwise direction around the object.
Note: If extra perimeter wire is required this can be added using a wire connector. (see figure 2–3)
The wire can be extended up to a total maximum allowed length of 250 m.
The perimeter wire can be buried up to 5 cm under the ground if verticutting or raking is intended, avoid the perimeter wire area.
When laying out the wire avoid angles of less than 45 °. This can affect performance.
Adding an extra perimeter wire

Screen

Screen Overview

Mowing

Do not let children ride the machine.
Press stop button on top of the mower before lifting. Always lift the machine at its handle. (See figure 4)

After a successful installation you can either immediately begin to mow by confirming "Mow now" with the confirm button or wait for the next scheduled cutting period, as programmed by the Bosch AUTO Calendar Function (previous acceptance required).
A mowing schedule can also be set up according to your needs. Approximate runtimes to complete a full garden coverage are quoted below. Please note that the runtimes will vary depending on the lawn complexity and number of objects within the lawn area.

100 m²	4.5 h
350 m²	12 h
400 m²	14 h

For best mowing results, set up a frequent mowing schedule for longer lasting battery and for preventing debris on the lawn.
It is recommended to mow your lawn with a conventional mower before installation and before the first use every new season (when clippings will be longer than 5 mm).
Note: The Indego's cutting system is designed to cut small lengths of grass (3–5 mm) so that the clippings can mulch down and fertilise the lawn.

Adjusting the height of cut
The height of cut for Indego can be adjusted to 30, 40 and 50 mm. Press the height of cut button once to move it to 40mm, twice to set it to 30 mm, and the height of cut reset button ( ) to return to 50 mm (See figure 5).
Note: For the first few weeks of usage set the height of cut to 50 mm to prevent the perimeter wire being cut. Afterwards the wire will be covered by the lawn.

Once mowing has started

in the "Manual" mode, the machine operates until the lawn area has been cut or until the manual stop button is pressed. It only pauses mowing for charging.
in the programmable "Calendar" mode or with the Bosch auto calendar function, the machine operates continuously within a time slot. It only stops mowing for charging. To stop mowing before the machine has finished a time slot, press the manual stop button or send the mower home. If the lawn area has been completed before the end of a time slot the machine will return to the docking station.

Sensors

The machine has the following sensors:

lift sensor, will be activated if the machine is lifted and cause the machine and cutting blades to stop
roll over sensor, will detect when the machine is inverted and cause the machine and cutting blades to stop
obstruction sensor, tactile detection for objects/obstacles anywhere in the full width of the path of the machine and cause the machine to change its direction
tilt sensor, will be activated if the machine reaches an angle of 32°

If one of the sensors is activated, such as lift sensor, the screen will show a message, e. g. "Lift up"

Battery Charging

The battery is equipped with temperature monitoring that allows charging only if the battery internal temperature is in the range between 5°C and 45°C.
The battery is charged whenever the mower is in the docking station.
The lithium-ion battery is supplied partially charged. To ensure full capacity of the battery, completely charge the machine in the docking station before first use.
The lithium-ion battery can be charged at any time without reducing its service life. Interrupting the charging procedure does not damage the battery.
When the battery is run down or discharged, the machine is shut off by means of a protective circuit: the blade no longer moves.

Following tables show the various menu items.
Menu Navigation - Part 1
Menu Navigation - Part 2

* Only Indego 350/400 (available via the app for Connect models)

Troubleshooting

Online Support
http://www.bosch-indego.com

Problem	Possible Cause	Corrective Action
The LED on docking station flashes	The perimeter wire is broken, too long or too short. Wire not connected and mower not in the docking station	Check perimeter wire is not broken and is between 20 and 250 meters in length. Then switch off and on power supply. Follow instructions in Installation guide to install the mower.
Excessive vibrations/noise	Blade nut/bolt loose	Tighten blade nut/bolt to torque of 2.5 Nm
Excessive vibrations/noise	Cutting blade damaged	Replace the blade
Machine not docking reliably	Perimeter wire not properly setup around dock	Follow instructions in installation guide to align wire
Machine not docking reliably	Perimeter wire close to a source of interference	Leave adequate distance between your perimeter wire and source of interference (approx. 1 m) Change perimeter wire ID in the menu
Machine fails to operate	Isolator switch not turned on	Remove mower out of the dock, turn on switch and replace mower back in the dock (ensure dock is on – LED is solid green). Press confirm button for screen to light up. Enter 4 digit PIN to activate your mower
	Possible clogging	Always turn isolator switch off first, then check underneath the mower and clear out as necessary (always wear protective gloves)
	Battery not fully charged	Replace mower in the docking station to charge. Docking station must be on.
	Grass too long	Mow garden to at least 40mm before using Indego. Increase height of cut
	Battery too hot/cold	Allow mower to cool/warm or move dock to area of shade. Mower runs when battery internal temperature is between 5°C – 45°C
	Perimeter wire close to a source of interference	Leave adequate distance between your perimeter wire and source of interference (approx. 1 m) Change perimeter wire ID in the menu
Machine does not charge	Battery too hot/cold	Allow mower to cool/warm or move dock to area of shade. Mower runs when battery internal temperature is between 5°C – 45°C
Machine does not charge	Docking station not switched on	Switch on power supply to docking station or contact your Bosch service centre
Areas left uncut	Mower requires more cuts to finish the garden / too many objects in close proximity	Allow mower to run for 3 full cuts to cover whole lawn area
	Time slot not long enough for garden size	Increase mowing time slot or use Bosch auto calendar function
	Distance between wire is too small	Increase distance between the wires around separate marked objects to at least 75cm
	Rough lawn conditions	Select uneven ground from Lawn condition within the menu. Flatten garden/remove bumps/mark out areas with perimeter wire – follow installation instructions
	Grass too long	Mow garden to at least 40mm before using Indego. Increase height of cut
	Slopes in garden are too steep	Ensure mower only operates on slopes of 15 degrees or less and full garden is not on a slope.
	Mower cutting in wet grass conditions	Do not set the mower to cut in bad weather conditions
	Too many objects inside the garden	Remove objects/obstacles from inside the garden or delimit them with perimeter wire
	Metal construction underneath or next to the lawn area	Follow instructions in installation guide for objects
Machine gets stuck in garden	Mower cutting in wet grass conditions	Do not set the mower to cut in bad weather conditions
Machine gets stuck in garden	Objects/obstacles not marked out	Remove objects/obstacles from inside the garden or delimit them with perimeter wire
Machine unintentionally cuts flowers etc. in garden or runs over certain obstacles	Objects/obstacles below 5 cm not marked out	Mark obstacle using perimeter wire leaving 30cm from object or remove objects/obstacles
Machine does not appear to cut logically	Logical cut system depends on the garden conditions (e.g. mower may go to the closest unmown area rather than to the last mowed spot)	Further information available in installation guide When area is not mowed or mower repeats action often: remap garden
	Mower does not always go in a straight line when traveling between areas	No corrective action needed
	Wire crossed when marking an object	Check wire is laid around object in a clockwise direction Check installation
Perimeter wire keeps being cut	Wire is not taut between pegs Distance between pegs is more than 75cm	Make wire taut and ensure distance between pegs is maximum 75cm. Use the wire connectors to repair the break. Avoid using a verticutter, scarifier, etc. over the perimeter wire
Machine leaves ragged finish/poor quality of cut	Height of cut too low	Increase height of cut
	Mower requires more cuts to finish the garden	Allow mower to run for 3 full cuts to cover whole lawn area
	Cutting blades blunt	Reverse or replace blades (recommended every new season)
	Possible clogging	Always turn isolator switch off first, then check underneath the mower and clear out as necessary (always wear protective gloves)
No charging procedure possible	Charging pins corroded	Clean the charging pins
Perimeter wire not detected	Wire terminal has become corroded	Re-strip the wire for a proper connection
Height of cut button stuck	Possible clogging	Always turn isolator switch off first, then check underneath the mower and clear out as necessary (always wear protective gloves)

Transport

The contained lithium-ion batteries are subject to the Dangerous Goods Legislation requirements. The user can transport the batteries by road without further requirements. When being transported by third parties (e.g.: air transport or forwarding agency), special requirements on packaging and labelling must be observed. For preparation of the item being shipped, consulting an expert for hazardous material is required.

After-sales Service and Application Service

www.bosch-garden.com
In all correspondence and spare parts orders, please always include the 10-digit article number given on the type plate of the garden product.
If the machine is requested to be sent to the service centre, the Indego robotic lawnmower, power supply and docking station must always be sent together.
Additionally be aware of your product's software version (see "Menu > Settings > System Options > Info").

Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com

Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888

Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au

Republic of South Africa
Customer service
Hotline: (011) 6519600

Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za

KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com

Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za

Bosch Headquarters Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com