Lenovo 643815U Installation Manual
Lenovo 643815U Installation Manual

Lenovo 643815U Installation Manual

Types 6435, 6436, 6437, and 6438
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ThinkServer RS110 Types 6435, 6436, 6437, and 6438

Installation Guide

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  • Page 1: Installation Guide

    ThinkServer RS110 Types 6435, 6436, 6437, and 6438 Installation Guide...
  • Page 3 ThinkServer RS110 Types 6435, 6436, 6437, and 6438 Installation Guide...
  • Page 4 Portions © Copyright International Business Machines Corporation 2008. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The Lenovo ThinkServer Documentation DVD ....2 Notices and statements in this document .
  • Page 6 Purchasing additional services ....59 Lenovo product service ..... . 59 Appendix B.
  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Lenovo 2008, 2009. Portions © IBM Corp. 2008.
  • Page 8 Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 11 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 12 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 14 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 15: Chapter 1. Introduction

    Solving problems If firmware and documentation updates are available, you can download them from the Lenovo Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...
  • Page 16: The Lenovo Thinkserver Documentation Dvd

    SAS hot-swap model with 2.5-inch hard disk drives are also available. This illustration might differ slightly from your hardware. For a list of supported optional devices for the server, see http://www.lenovo.com/ accessories. See the Rack Installation Instructions document for complete rack installation and removal instructions.
  • Page 17: Features And Specifications

    v Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. Features and specifications The following information is a summary of the features and specifications of the server.
  • Page 18 Table 1. Features and specifications Microprocessor: Expansion slots: Acoustical noise emissions: ® One Intel LGA 775 single core, dual Two PCI Express x8 slots, one v Sound power, idling: 6.5 bel core, or quad core, depending on the low-profile and one 3/4-length full maximum server model: height.
  • Page 19: Major Components Of The Server

    Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
  • Page 20 3.5-inch models Riser card assembly Bezel SAS/SATA controller (some models) 3.5-inch hot-swap hard disk drive (some models) System board CD/DVD drive SAS/SATA backplane (some models) Operator information panel assembly SATA simple-swap back panel (some CD/DVD interface card models) Power supply Fans Fans Air baffle...
  • Page 21 3.5-inch simple-swap SATA hard disk Heat-exchanger retention module drive (some models) Simple-swap SATA filler panel Heat exchanger assembly Hot-swap hard disk drive filler DIMM Chapter 1. Introduction...
  • Page 22 2.5-inch models Riser card assembly CD/DVD drive SAS/SATA controller (some models) 3.5-inch hot-swap hard disk drive (some models) System board Operator information panel assembly 2.5-inch hard disk drive backplane Fans Power supply Air baffle Fans Microprocessor 2.5-inch drive cage Heat-exchanger retention module 2.5-inch drive hard disk drive Heat-exchanger assembly 2.5-inch filler panel...
  • Page 23: System-Board Optional-Device Connectors

    System-board optional-device connectors The following illustration shows the connectors for user-installable optional devices. Other systems-management DIMM 3 connector connector Remote Supervisor Adapter II DIMM 2 connector SlimLine connector Battery connector DIMM 1 connector SAS/SATA controller connector Riser card connector DIMM 4 connector The following illustration shows the locations of the PCI Express slots on the riser-card assembly.
  • Page 24 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 25: Chapter 2. Installing Optional Devices

    To download firmware updates for your server, complete the following steps: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 26: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.lenovo.com/ accessories. System reliability guidelines...
  • Page 27: Handling Static-Sensitive Devices

    v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that might fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.
  • Page 28: Installing A Memory Module

    DIMMs: v The server supports 512 MB, 1 GB, and 2 GB DIMMs, for a maximum of 8 GB of system memory. See http://www.lenovo.com/accessories for a list of memory modules that you can use with the server. v The amount of usable memory will be reduced depending on the system configuration.
  • Page 29: Installing A Hard Disk Drive

    To install a DIMM 1 or 2 , complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 11. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables.
  • Page 30: Installing A Simple-Swap Serial Ata Hard Disk Drive

    Table 2. Locations of hard disk drive IDs 3.5-inch drive model servers 2.5-inch drive model servers Attention: To avoid damage to the hard disk drive connectors, make sure that the cover is in place and fully closed whenever you install or remove a hard disk drive. Installing a simple-swap Serial ATA hard disk drive Attention: Simple-swap hard disk drives are not hot-swappable.
  • Page 31: Installing A Hot-Swap Hard Disk Drive

    6. Insert the filler panel into the bay to cover the drive. Notes: 1. If a RAID controller or adapter is installed, you might have to reconfigure the disk arrays after you install hard disk drives. See your RAID controller or adapter documentation.
  • Page 32: Installing An Adapter

    Attention: To avoid damage to the hard disk drive connectors, make sure that the cover is in place and fully closed whenever you install or remove a hard disk drive. 1. Read the safety information that begins on page v and “Installation guidelines” on page 11.
  • Page 33 ™ v An optional ServeRAID -MR10i controller provides RAID level-5 support to the 2.5-inch hot-swap drives and supports an external storage enclosure. A ServeRAID-MR10i controller supports the 2.5-inch hard disk drives without modification. v An optional SAS HBA Controller adapter enables you to connect external storage devices, such as SAS or SATA hard disk drives or tape drives, to a simple-swap SATA model server.
  • Page 34 To install an adapter, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 11. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. Remove the cover. 3.
  • Page 35 Attention: When you install an adapter, make sure that it is completely and correctly seated in the expansion slot in the riser card. Incomplete insertion might cause damage to the riser card, system board, or the adapter when you turn on the server. 7.
  • Page 36: Completing The Installation

    a. Disconnect the existing SAS/SATA controller signal cable from the hard disk drive backplane and from the controller; then, remove the cable from the server. b. Route the ServeRAID-MR10i signal cable as shown in the following illustration and connect it to the hard disk drive backplane. ServeRAID controller Hard disc drive backplane If you have other devices to install, do so now.
  • Page 37: Installing The Cover

    Installing the cover To install the cover, place it into position and slide it forward. Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server. Front USB 1 connector USB 2 connector Rear Power-cord connector...
  • Page 38: Updating The Server Configuration

    Cable identifiers are printed on the cables that come with the server and devices. Use these identifiers to connect the cables to the correct connectors. If the server comes with an installed operating system, see the documentation that comes with the operating system for additional cabling instructions. There is no keyboard connector or mouse connector on the server.
  • Page 39: Chapter 3. Server Controls, Leds, And Power

    System-error LED: When this LED is lit, it indicates that a system error has occurred. An LED on the system board might also be lit to help isolate the error. See Chapter 5, “Solving problems,” on page 37 for additional information. © Lenovo 2008, 2009. Portions © IBM Corp. 2008.
  • Page 40: Rear View

    USB connectors: Connect a USB device to either of these connectors. CD-eject button: Press this button to release a CD from the CD drive. CD drive activity LED: When this LED is lit, it indicates that the CD drive is in use. Rear view The following illustration shows the LEDs on the rear of the server.
  • Page 41: Server Power Features

    Systems-management connector: Connect the server to a network for systems-management information control. This connector is active only if you have installed a Remote Supervisor Adapter II SlimLine, and it is used only by the Remote Supervisor Adapter II SlimLine. Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down;...
  • Page 42 Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 43: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server Lenovo provides a number of programs to assist you with getting your server up and running quickly. v ThinkServer EasyStartup program This program simplifies the process of configuring your RAID controller and installing supported operating systems and device drivers. It is on the EasyStartup DVD provided with your server.
  • Page 44: Before You Use The Easystartup Dvd

    If you did not receive an EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support. The EasyStartup program has the following features: v Self-booting DVD v Easy-to-use, language-selectable interface v Integrated help system...
  • Page 45: Easystartup Overview

    Spanish, Japanese, Korean, Turkish, Italian, and Dutch. You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.
  • Page 46: Typical Operating System Installation

    Save response file: This task gives you the option of saving the information on a diskette or USB device as a response file for future installations on similarly configured Lenovo servers. v Start installation: This task starts the actual installation process. First, the disk is prepared using the disk and partition information you specified.
  • Page 47: Installing Your Operating System Without Using Easystartup

    Lenovo Support Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 48: Installation Order

    Installation order The order in which you install the operating system and Windows Components is critical to install ThinkServer EasyManage software successfully. To ensure a clean, working installation of ThinkServer EasyManage software, use the following installation order: 1. Install Microsoft Windows Server 2003 Service Pack 1. 2.
  • Page 49: Uninstalling The Landesk Software Agent

    6. If prompted, insert the original Windows OS CD. If the autorun launches when you insert the CD, close it. The Windows Components Wizard will automatically detect and install the necessary files. 7. Click Finish. Uninstalling the LANDesk Software Agent If the Core Server has LANDesk agents on it from a previous Management Suite release, it will fail the autorun prerequisite check.
  • Page 50: Using The Baseboard Management Controller

    Broadcom NetXtreme II Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controllers, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 51: Chapter 5. Solving Problems

    Note: See the Hardware Maintenance Manual for more information about the POST beep codes. One beep POST was completed successfully without detecting any errors. Other beep codes See the Hardware Maintenance Manual for information about other beep codes. © Lenovo 2008, 2009. Portions © IBM Corp. 2008.
  • Page 52: Post Error Codes

    POST error codes. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 53 Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 54 Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 55 Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 56 Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 57 Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 58 Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 59: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Hardware Maintenance Manual for more detailed troubleshooting information. If you cannot find a problem in these tables, run the diagnostic programs (see “Running the diagnostic programs” in the Hardware Maintenance Manual ).
  • Page 60: General Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 61: Intermittent Problems

    Symptom Action All or some keys on the 1. See http://www.lenovo.com/accessories for keyboard compatibility. keyboard do not work. 2. Make sure that: v The keyboard cable is securely connected. v The server and the monitor are turned on.
  • Page 62 The USB mouse or USB 1. Make sure that: pointing device does not work. v The mouse is compatible with the server. See http://www.lenovo.com/ accessories. v The mouse or pointing-device USB cable is securely connected to the server, and the device drivers are installed correctly.
  • Page 63: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 64: Monitor Problems

    Monitor problems Some monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 65 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the following components: v Monitor cable v Remote Supervisor Adapter II SlimLine (if one is installed) 3.
  • Page 66: Optional-Device Problems

    An optional device that was just 1. Make sure that: installed does not work. v The device is designed for the server (see http://www.lenovo.com/ accessories/). v You followed the installation instructions that came with the device and the device is installed correctly.
  • Page 67: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 68: Serial-Device Problems

    Serial-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 69: Software Problems

    Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 70 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 71: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo assist you. This section contains information about where to go for...
  • Page 72: Calling For Service

    Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
  • Page 73: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo product service...
  • Page 74 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 75: Appendix B. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 76: Trademarks

    Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
  • Page 77: Waste Electrical And Electronic Equipment (Weee) Notices

    Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
  • Page 78: Recycling Statements For Japan

    WEEE and minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances. For additional WEEE information, go to: http://www.lenovo.com/lenovo/environment. Recycling statements for Japan ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 79: Battery Return Program

    The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
  • Page 80: German Ordinance For Work Gloss Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 81: Australia And New Zealand Class A Statement

    Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
  • Page 82: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...
  • Page 83: Taiwanese Class A Warning Statement

    Taiwanese Class A warning statement Lenovo product service information for Taiwan Chinese Class A warning statement Korean Class A warning statement Appendix B. Notices...
  • Page 84 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 85: Index

    SAS 16, 17 supported 4 SCSI display problems 50 See SAS documentation CD 2 Serial ATA 16 drives 4 heat output 4 DVD drive problems 45 help, getting 57 humidity 4 © Lenovo 2008, 2009. Portions © IBM Corp. 2008.
  • Page 86 order of installation, memory modules 14 important notices 2 installation order, memory modules 14 installing pointing device problems 48 adapters 18 power cover 23 problems 53 DIMMs 14 requirement 4 hard disk drives 15 supply 4 integrated power-control controllers 4 button 25 functions 4 button shield 25...
  • Page 87 USB connector 26 using EasyStartup 29 utility program Configuration/Setup 35 LSI Logic Configuration Utility program 35 video connector 26 video controller 4 web site publication ordering 57 support 57 Web site Lenovo support 1, 11, 33, 36, 38 weight 4 Index...
  • Page 88 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide...
  • Page 90 Part Number: 46U0855 Printed in USA (1P) P/N: 46U0855...

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