Before You Contact The Scanner Service Provider; General - Fujitsu 6240 - fi - Document Scanner Operator's Manual

Chapter 8 Troubleshooting

8.4 Before You Contact the Scanner Service Provider

Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.

General

Item
Scanner model
name Example: fi-6240Z
For details, refer to
Labels" (page
Serial No.
Example: 000001
For details, refer to
Labels" (page
Date of manufacture
Example: 2011-06 (June 2011)
For details, refer to
Labels" (page
Date of purchase
Symptom
Frequency of
trouble
Warranty
Options used
Example: fi-614PR
For details, refer to
196).
Findings
"8.5 Checking the Product
151).
"8.5 Checking the Product
151).
"8.5 Checking the Product
151).
"A.4 Scanner Options" (page
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
149