Troubleshooting - Fujitsu 6240 - fi - Document Scanner Operator's Manual

Chapter 8 Troubleshooting

8.3 Troubleshooting

This section describes the resolutions for troubles that may
occur while using the scanner. Please check the following
items before you request a repair. If the problem persists,
check each item in "8.4 Before You Contact the Scanner
Service Provider" (page 149), and then contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service
provider.
The following are some examples of troubles that you may
experience.
Symptoms
"Scanner cannot be powered ON." (page 131)
"The Function Number Display switches OFF." (page 132)
"Scanning does not start." (page 133)
"Image quality is poor when scanning pictures/photos in black & white."
(page 134)
"Quality of scanned text or lines is unsatisfactory." (page 135)
"Images are distorted or not clear." (page 136)
"Vertical streaks appear on the scanned image." (page 137)
""E" (or other number/letter) is already displayed on the Function
Number Display after power-on." (page 138)
"Multifeed error occurs frequently." (page 139)
"Situation in which the document is not fed into the ADF occurs
frequently." (page 141)
"Paper jams/pick errors occur frequently." (page 142)
Symptoms
"Scanned images turn out elongated." (page 143)
"A shadow appears at the top or the bottom of the scanned image."
(page 144)
"There are black traces on the document." (page 145)
"The Carrier Sheet is not fed smoothly. / Paper jams occur." (page 146)
"Part of the image appears missing when using the Carrier Sheet."
(page 148)
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
130