Fujitsu 5900C - fi - Document Scanner Operator's Manual page 169

■ Error Descriptions
Problem at the time of PC connection.
Items to check
OS (Windows) type
Displayed error message
Interface
Interface controller
Document feeding trouble
Items to check
Document type
Main purpose of use
Last cleaning date
Last consumable replacement date
Operator panel status at trouble
Imaging quality trouble
Items to check
Type and version of scanner driver
Interface controller
OS (Windows) type
Application software
Others
Items to check
Can you send both the original document and the
generated image by E-mail or fax?
Findings
(example) SCSI interface
(example) Adaptec SCSI Card 2940Au
Findings
Findings
(example) Adaptec SCSI Card 2940Au
(example) ScanAll21, Acrobat
Findings
6.4 Before Contacting a Service Provider
6
149