HP 4400C - ScanJet - Flatbed Scanner Support Manual

Hp scanjet 4400c/5400c series scanner windows - (english) setup and support guide.
Hide thumbs
hp scanjet 4400c series
and 5400c series scanners
setup and support guide

Advertising

   Also See for HP 4400C - ScanJet - Flatbed Scanner

   Related Manuals for HP 4400C - ScanJet - Flatbed Scanner

   Summary of Contents for HP 4400C - ScanJet - Flatbed Scanner

  • Page 1

    hp scanjet 4400c series and 5400c series scanners setup and support guide...

  • Page 2

    DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Trademark credits Hewlett-Packard shall not be liable for any Microsoft ®, Windows ®, and direct, indirect, incidental, consequential, or Windows NT ®, are U.S. registered other damage alleged in connection with the trademarks of Microsoft Corporation.

  • Page 3: Troubleshooting

    Installing and troubleshooting This section provides information for installing the scanner and resolving issues that might occur during installation. For usage problems after installation, see the user’s manual. Installing the scanner and accessories             Make sure you have a USB or parallel interface connection in your computer.

  • Page 4

    Installing and troubleshooting                       parallel cable CD-ROM XPA positioning plate scanner USB cable power cable HP Scanjet 4400c series or 5400c Power cable series scanner HP Scanjet Transparency...

  • Page 5

    Installing and troubleshooting                       Quit all open programs. Locate the HP Precisionscan Pro CD-ROM that is appropriate for your language.

  • Page 6

    Installing and troubleshooting #             $ % &         !        "  If your scanner came with an ADF or you purchased one separately, attach the ADF to the scanner.

  • Page 7

    Installing and troubleshooting '                         Windows: During the software installation, you or the installation software chose an interface connection.

  • Page 8

    Installing and troubleshooting (             )           Connect the power cable between the scanner and a surge protector or an easily accessible, grounded wall outlet.

  • Page 9

    Installing and troubleshooting +             , - $   )     "         !        " To scan 35 mm slides or negatives: Connect the XPA cable to its port on the scanner.

  • Page 10

    Installing and troubleshooting Performing basic installation troubleshooting If the scanner or software is not working, perform these steps first: Check that the power cable is securely connected between the scanner and a live electrical outlet or a surge protector that is turned on. Make sure you have properly and securely connected the scanner to the computer using either the universal serial bus (USB) or the parallel input/output (I/O) interface.

  • Page 11

    Installing and troubleshooting Make sure your computer meets the minimum system requirements. See the box in which the scanner shipped. If you do not have enough hard-disk space, remove unnecessary files or install the software on a different disk drive. If using a parallel cable, make sure you only use the power supply, cables, and accessories supplied with the equipment or expressly approved by HP.

  • Page 12

    Installing and troubleshooting Using interface connections The scanner can be connected to the computer using a USB interface connection, which is recommended for optimal performance. When you run the installation program for the scanning software, the program checks to see if the computer supports USB.

  • Page 13

    Installing and troubleshooting If the installation program displays a message saying it cannot find USB but you think you have it, see "If the installation program displays a message saying it cannot find USB but you think you have it, see "If the installation program displays a message saying it cannot find USB but you think you have it, see "If the installation program displays a message saying it cannot find USB but you think you have it, see .

  • Page 14

    Installing and troubleshooting connects to the computer connects to the printer...

  • Page 15

    Installing and troubleshooting Parallel connection troubleshooting To verify that your parallel installation is recognized in the software, follow these steps: Windows 95, Windows 98, or Windows Me: From the Start menu, point to Settings, and click Control Panel. Double-click the System icon. On the Device Manager tab, click on the plus sign next to Scanners (Windows 95) or Imaging Device (Windows 98 and Me).

  • Page 16

    Installing and troubleshooting If the parallel cable still does not work, follow these steps (all operating systems): Refer to basic installation troubleshooting. If the power connection is secure, but the software does not find the scanner, check for a device conflict. If you have checked for a secure power connection and for device conflicts, and the software still does not find the scanner, check for a resource conflict.

  • Page 17

    Installing and troubleshooting             !  .          A device conflict occurs when there is a problem with the exterior connections between the different hardware peripherals.

  • Page 18

    Installing and troubleshooting                            A resource conflict occurs when a problem exists with internal connections. Resource conflicts can include either Input/Output (I/O) or Interrupt Request Lines (IRQ) conflicts.

  • Page 19

    Installing and troubleshooting Windows 2000: On the Start menu, point to Settings, point to Control Panel, and then click System. On the Hardware tab, click Device Manager. Click on the plus sign next to Ports (COM & LPT), and double-click the ECP Printer Port.

  • Page 20

    Installing and troubleshooting           )         )          Check to make sure the parallel ports have the correct settings. Windows 95, Windows 98, and Windows Me: On the Start menu, point to Settings, and click Control Panel.

  • Page 21

    Installing and troubleshooting Windows NT 4.0: On the Start menu, point to Programs, point to Administrative Tools (Common), and click Windows NT Diagnostics. On the Resources tab, check the numbers in the I/O Port and Resources areas. Verify the numbers listed against the numbers in your computer documentation.

  • Page 22: Uninstalling The Software

    Installing and troubleshooting Uninstalling the software The Uninstall option of the setup program allows you to remove the scanning software from your computer. /                  Windows 95, Windows 98, Windows Me, or Windows NT 4.0 Note: To uninstall the software from Windows NT, you must log on with...

  • Page 23: Specifications

    Support, warranty, and specifications Support, warranty, and specifications This section provides information about finding support for your scanner, the warranty, and specifications. Finding HP help on the Web HP provides several resources on the Web to provide help with your scanner whenever you want.

  • Page 24

    In addition to the Web, you can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice. Hewlett-Packard's support hotline can help resolve problems with: setup installation...

  • Page 25

    Support, warranty, and specifications Obtaining support within the United States &         )       ) )                Within one year of your purchase, telephone support is provided to you free of charge.

  • Page 26

    Support, warranty, and specifications If the number below has changed, visit http://www.hp.com/cposupport/mail_support.html to check for a new one. +202 7956222 0810 555 5520 (5411) 4778 8380 (outside Argentina) +358 (0)203 47 288 03 8877 8000 +33 (0)1 43 62 34 34 43 (0) 810 00 6080 +49 (0)180 52 58 143 (24 PF/min) Dutch: +32 (0)2 626 8806...

  • Page 27

    Support, warranty, and specifications +82 (2) 3270 0700 +65 272 5300 82-80-999-0700 (outside Seoul and Kyung Ki only) 086 000 1030 +27-11 258 9301 (outside RSA) +60 (3) 2695 2566 1 300 88 00 28 (Penang) +34 902 321 123 52 58 9922 (Mexico City) 01-800-472-6684 (outside +46 (0)8 619 2170...

  • Page 28: Warranty Statement

    Support, warranty, and specifications Warranty statement HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT: DURATION OF LIMITED WARRANTY: HP Scanjet 4400c series or 5400c 1 year series scanners and/or HP Scanjet Automatic Document Feeder and/or HP Scanjet Transparency Adapter HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above.

  • Page 29

    Support, warranty, and specifications HP’s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit, or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.

  • Page 30: Environmental Specifications

    Support, warranty, and specifications Specifications Environmental specifications     8  $ % & 8   !  , - $ Temperature Operating: 10° to 35° C (50° to 95° F) Storage: -40° to 60° C (-40°...

  • Page 31: Product Specifications

    U.S. registered service mark of the United NERGY States Environmental Protection Agency.) TAR ® As an E Partner, NERGY Hewlett-Packard Company has determined ® that this product meets the E NERGY guidelines for energy efficiency. Weight 4400c series: 2.9 kg (6.2 lb)

  • Page 32

    Support, warranty, and specifications $ % & ADF Feature Specification Size 490 by 331 by 99 mm (19.27 by 13.03 by 3.90 inches) Weight 2.55 kg (5.622 lb) Paper tray capacity 25 sheets of 75 g/m (20 lb bond) Maximum paper size 216 by 356 mm (8.5 by 14 inches) Minimum paper size 88.9 by 127 mm (3.5 by 5 inches)

  • Page 33: Regulatory Information, German Noise Declaration

    Support, warranty, and specifications Regulatory information German Noise Declaration The German noise declaration is required in Germany. It gives noise output figures.     8  $ % & 8   !  , - $ Geräuschemission LpS <...

  • Page 34: Fcc Declaration Of Conformity

    Consult the dealer or an experienced radio/TV technician. Changes or modification of this equipment not expressly approved by Hewlett-Packard could void the user’s authority to operate this equipment. Only use the cables, connectors, power cords and accessories supplied with this equipment or expressly approved by Hewlett-Packard.

  • Page 35

    Consult the dealer or an experienced radio/TV technician. Changes or modification of this equipment not expressly approved by Hewlett-Packard could void the user’s authority to operate this equipment. Only use the cables, connectors, power cords and accessories supplied with this equipment or expressly approved by Hewlett-Packard.

  • Page 36: Eu Declaration Of Conformity

    Support, warranty, and specifications EU Declaration of Conformity (HP Scanjet 4400c series scanner) According to ISO/IEC Guide 22 and EN 45014: Supplier's Name Hewlett-Packard Company Supplier's Address Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 declares that the product:...

  • Page 37

    Support, warranty, and specifications EU Declaration of Conformity (HP Scanjet 5400c series scanner) According to ISO/IEC Guide 22 and EN 45014: Supplier's Name Hewlett-Packard Company Supplier's Address Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 declares that the product:...

  • Page 38

    Support, warranty, and specifications  ) )                 = The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE-marking accordingly.

  • Page 39: Protecting The Environment, Energy Consumption

    Support, warranty, and specifications HP Environmental Product Stewardship Program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with attributes to minimize impacts on our environment. Energy consumption Energy usage drops significantly while in low-power mode, which saves natural resources and saves money without affecting the high performance of this product.

  • Page 40: Product Restricted Material

    Support, warranty, and specifications Disassembly/end of life This HP product (the HP Scanjet 4400c and 5400c series scanner) is designed for ease of disassembly and to provide end-of-life disposal options by use of common fasteners and snap-fitting parts. Acoustical noise specification This HP product (the HP Scanjet 4400c and 5400c series scanner) has the following sound power levels: Note:...

  • Page 41

    Support, warranty, and specifications Recycling materials HP offers a variety of product end-of-life return programs in a number of geographic areas. To determine if one is available in your area, please contact your nearest HP sales office. Products returned to HP are reused, recycled, or disposed of in a responsible manner.

  • Page 42

    Support, warranty, and specifications...

Comments to this Manuals

Symbols: 0
Latest comments: