Troubleshooting - Petlibro Plaf005 User Manual

TROUBLESHOOTING

The answers to these questions should help you so ve most
problems you may have with the pet feeder. If they do not,
p ease contact our Customer Care Center via
support@petlibro.com.
Problem
"E l" shows on the screen
and flashes.
press the buttons but
they donIt work.
forget the meal settings.
The food won't come out.
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Solution
1)Removethe blockages at the food
outlet.
2) The anti-clog detector needs
cleaning.
Press and hold the Un Ock Button
3s to enter the setting mode.
l) The number Ofthe meals that have
been set will show on the ocked
interface. (Not show if not set)
2) In the unlocked state, press the
Increase/Decrease button to choose
the meal number you want to check,
then press the setting button to check
the settings.
l) Please make sure the food in the
tank is dry, and food size is within 2-15
mm / 0.07-0.6 inches in diameter.
2) Remove the food tank and tank base,
check if the chute inside is blocked.
3) Check if the anti-clog detector at the
food outlet is dirty or blocked.
4) Check whether the battery evel is
Ow, whether the power adapter is
connected, whether power outage
occurs when the power adapter is
connected and batteries are not
installed,
Problem
LEDdisplay soff
can't remove
for
tank.
The food
portion is not the same.
Solution
1) Press and hold the Unlock Button for
3s to unlock the screen,
2)Check whether the power adapter is
connected.
3)Contact the support team at
support@petlibro.com
still won't light up when the appliance
is well connected to power.
the food Please pul upwards along the notches
on either side to remove
The first few portions mayvary,but it
amount Of each
doesn't mean it s faulty. After about 6
feedings, it should be a most even.
if the display
the food tank.
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