Service Manual–S2721Q /S2721QS/ S2722QSA
Version: 03
Date:2024/04/09
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Summary of Contents for Dell S2722QSA

  • Page 1 Service Manual–S2721Q /S2721QS/ S2722QSA Version: 03 Date:2024/04/09 - 1 -...
  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................9 4. How to connect and disconnect power cable/ connectivity cable......10 5.
  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4: Protecting Against Electrostatic Discharge

    When operating your equipment: Do not use your equipment in a wet environment, for example, near a bath tub, sink, or  swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...
  • Page 5: Safety: General Power Safety

     socket. If your equipment uses an AC adapter: Use only the Dell provided AC adapter approved for use with this device. Use of another AC  adapter may cause a fire or explosion. NOTE: Refer to your system rating label for information on the proper adapter model ...
  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items S2721Q: Item Description Q'ty Remark ASSY DECO BTN OSD PCBA CTRL BD Panel PCBA SPS BD For EMEA Only, PCBA IF BD not for other regions ASSY SHD SPK*2 ASSY RC ASSY STAND COLUMN ASSY STAND BASE ASSY COVER VESA Power cable...
  • Page 7 S2721QS/ S2721QSA: Item Description Q'ty Remark ASSY DECO BTN OSD PCBA CTRL BD Panel For EMEA Only, PCBA SPS BD not for other PCBA I/F BD regions ASSY SHD SPK*2 ASSY RC ASSY STAND COLUMNB ASSY STAND BASE Power cable See “NOTE"...
  • Page 8 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 9: Wiring Connectivity Diagram

    3. Wiring connectivity diagram Wire 1 FFC 1 FFC 1 - 9 -...
  • Page 10: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the HDMI and power cables S2721Q S2721QS/S2721QSA - 10 -...
  • Page 11 Connect/ disconnecting the DisplayPort (DP to DP) cable (optional) and power cable S2721Q S2721QS/S2721QSA - 11 -...
  • Page 12: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures 5.1 Disassembly SOP Preparation before disassemble 1. Clean the room for disassemble 2. Identify the area for monitor 3. Check the position that the monitors be placed and the quantity of the monitor; prepare the area for material flow;...
  • Page 13 S2721QS/ S2721QSA: 1. Place the monitor on a soft cloth or cushion 2. Press and hold the stand release button at the back of the display 3. Lift the stand assembly up and away from the monitor S2721Q: Philips- 1. Unlock 2 Stand screws head screwdriver 2.
  • Page 14 1. Tear off the tape from SPK wire 2. Pull out SPK wire from I/F BD 1. Pull out CTRL FFC Philips- from I/F BD head screwdriver Torsion of location screw: 6~7kgf 2. Pull out backlight wire from SPS BD 3.
  • Page 15 1. Disassemble Safety Philips- Mylar from SPS BD head screwdriver Torsion of PCB screw: 6~7kgf 2. Unlock 8 PCBA screws 3. Disassemble I/F BD & SPS BD from Main 4. Pull out FFC eDP from the I/F BD - 15 -...
  • Page 16: Assembly Sop

    5.2 Assembly SOP Preparation before assemble 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, material as bellow: 1) Working table 2) Philips-head screwdriver 3) Glove 4) Cleaning cloth 5) ESD protection Item Picture Operation...
  • Page 17 1. Insert FFC eDP into Panel Philips-head and stick a yellow tape to fix it screwdriver Torsion of location screw: 6~7kgf 2. Place Main SHD on panel and lock 1 location screw 1. Insert backlight wire into SPS Philips-head screwdriver 2.
  • Page 18 1. Assemble Rear Cover with Mid-Frame 2. Follow the sequence to press on Rear Cover to make it be assembled with Mid-Frame tightly For S2721QS/ S2721QSA: Philips-head 1. Lock 4 screws on Rear Cover screwdriver Torsion of RC screw: 8.5±1.0kgf For S2721Q: Philips-head 1.
  • Page 19 S2721Q: S2721Q: To attach the monitor stand: 1. Align and place the stand riser on the stand base 2. Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly 3. Close the screw handle 4.
  • Page 20 S2721QS/ S2721QSA: S2721QS/ S2721QSA: To assemble Stand with Monitor 1. Align and place the stand riser on the stand base 2. Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly 3.
  • Page 21: Trouble Shooting Instructions

    6. Trouble shooting instructions - 21 -...
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