Troubleshooting - D-Link DHP-500AV User Manual

Powerline av 500 adapter

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Section 3 - Configuration

• PowerLine AV utility does not start correctly:

Reinstall the utility.

• PowerLine AV utility does not detect the PowerLine AV Network Adapter:

Please make sure your PowerLine AV 500 Adapter is correctly plugged and connected to the computer or network

device.

• I can't configure any parameter of the PowerLine AV 500 Adapter, an error is shown when I try to configure it:

Please make sure you have not unplugged the PowerLine AV 500 Adapter while configuring it.

• I changed the connection cable to another Network adapter and now the utility does not work correctly:

Please restart the utility each time you disconnect the connection cable.

• I'm having a lot of problems configuring my network:

If you are having problems configuring the network with two or more PowerLine AV devices, please reset all of the Network adapters and start

configuring the adapters again.

D-Link DHP-500AV User Manual

Troubleshooting

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Powerline av 500