Scanning Problems - Canon 0860B001 User Manual

Scanning Problems

The machine will not scan a document.
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A
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A
A
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Scanned images are dirty.
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9
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White streaks appear on the left side of the image.
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9-36
Did you connect the power cord to the machine just now?
Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.
Is the document loaded correctly?
Remove the document, stack it if necessary, and load it in the ADF correctly. (See "Loading
Documents in the ADF," on p. 3-3.)
Make sure the ADF is closed.
Is the USB cable connected securely?
Check that the USB cable is connected securely to the machine and your computer. Disconnect the
USB cable, and reconnect it correctly after a while.
Is the platen glass or the platen glass cover clean?
Clean the platen glass or the platen glass cover. (See "Cleaning the Scanning Area," on p. 8-1.)
Is the document placed on the platen glass correctly?
Place the document approximately 3 mm from the edge of the platen glass.