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Cisco BBSM 1 User Manual

Chapter 2 - setting up bbsm hotspot

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Setting Up BBSM Hotspot
This chapter provides step-by-step procedures for setting up BBSM Hotspot. After you complete the
procedures in this chapter, your BBSM Hotspot server should be fully operational.
The following two chapters,
Operation,", provide more detailed information and advanced options for configuring and using BBSM
Hotspot.
Read the
Hotspot.

Before You Start

This section describes the prerequisites that you need to complete or check before setting up the
software. After running the Setup Wizard in this chapter, you perform all operations from the Dashboard.
Before you configure BBSM, make sure that you complete the following tasks:
78-15293-01
Chapter 3, "Advanced Configuration Options,"
Before You Start
section, then follow the step-by-step procedures to set up your BBSM
Before You Start, page 2-1
Running the Setup Wizard, page 2-2
Changing the Default Security Passwords, page 2-23
Configuring Windows for Multinet, page 2-26
Configuring DNS Forwarding, page 2-30
Feature Considerations, page 2-32
First, read the ReadMeFirst web page, which launches the first time you start your BBSM Hotspot
server.
Then, read the first chapter to this guide, and the cautions below to avoid costly problems.
From your BBSM Hotspot server desktop, open the BBSM Hotspot Configuration Requirements
Checklist and complete it to make sure that you have all of the networking information you need to
configure your server.
Assemble the BBSM Hotspot server using the instructions in the Cisco BBSM Hotspot Hardware
Assembly Guide. For information on obtaining this guide and other Cisco documentation, refer to
the
Obtaining Documentation
If you will be using secured (https) pages, obtain and install a Certificate Authority (third-party
SSL). (Refer to
Appendix B, "Installing an SSL
C H A P T E R
section in the preface to this user guide.
Certificate.")
and
Chapter 4, "System
Cisco BBSM Hotspot 1.0 User Guide
2
2-1

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Summary of Contents for Cisco BBSM 1

  • Page 1: Before You Start

    Setting Up BBSM Hotspot This chapter provides step-by-step procedures for setting up BBSM Hotspot. After you complete the procedures in this chapter, your BBSM Hotspot server should be fully operational. The following two chapters, Operation,”, provide more detailed information and advanced options for configuring and using BBSM Hotspot.
  • Page 2: Running The Setup Wizard

    Note the following configuration and custom web page options that you can use: • To configure your server using the Address Change Wizard and Switch Discovery Wizard, refer to Appendix A, “Advanced Wizards.” To configure your server manually on a per-port basis or change your configurations after the initial •...
  • Page 3 Chapter 2 Setting Up BBSM Hotspot Be sure to disconnect all active end-user sessions before running any BBSM Hotspot wizard, including Caution the Setup Wizard. Refer to the Follow these steps to run the wizard. From the Windows desktop, double-click the BBSM Hotspot Setup Wizard icon. (From the Windows Step 1 desktop, you can also choose Start >...
  • Page 4 Running the Setup Wizard Figure 2-2 Enter Server Settings Window Enter the field data, as described in Step 3 Table 2-1 Enter Server Settings Field Descriptions Field Location Name Location Description E-mail Relay Server Address (IP address or FQDN) Step 4 Click Next.
  • Page 5 Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-3 Enter External and Internal IP Addresses Window Enter the IP addresses, as described in Table 2-2. The wizard uses this data to determine BBSM Hotspot Step 5 external and internal NIC addresses, the router address, and allocation of the network device, static, and DHCP client address pools.
  • Page 6 Running the Setup Wizard Table 2-2 Enter External and Internal IP Addresses Field Descriptions Field External Network ID Enter the external network IP address block assigned by your ISP. The number Default Gateway Internal Network ID Primary DNS Server Enter the IP address for the primary domain name system (DNS) server Table 2-3 Subnet Code Conversions Subnet Code...
  • Page 7 Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Click Next. The Calculating TCP/IP Addresses window appears. BBSM Hotspot uses the information Step 6 provided in the Enter External and Internal IP Addresses window to calculate TCP/IP addresses for the server.
  • Page 8 Running the Setup Wizard Table 2-4 BBSM Hotspot Setup Wizard, Calculating TCP/IP Addresses Field Descriptions Field External Network ID External Broadcast IP External NIC IP External NIC Subnet Mask Default Gateway Internal NIC IP Internal NIC Subnet Mask Range of Available Addresses The range of IP addresses available for internal network devices and Click Next.
  • Page 9 Chapter 2 Setting Up BBSM Hotspot Figure 2-6 Welcome Back Window Before continuing, make sure that your router is configured and connected to the Internet. Caution Click Next. The Testing Internet Connectivity window appears and begins testing the connection from Step 9 BBSM Hotspot through the router to the Internet.
  • Page 10 Running the Setup Wizard Figure 2-7 BBSM Hotspot Setup Wizard, Testing Internet Connectivity Window Click Next. The Test Failure window appears Step 10 following reasons that the test may have failed and the options for correcting errors: Failure to communicate with the default gateway IP address: •...
  • Page 11 Chapter 2 Setting Up BBSM Hotspot After the question asking if you want to change your IP addresses, click No to ignore the – connectivity issues and continue with the setup. A warning message pops up to tell you that you must resolve the IP address issue for BBSM Hotspot to work properly.
  • Page 12 Step 12 the number of IP addresses to allocate to the network device range. (This may have been familiar to current BBSM customers as the “Management Range.”) This information will also be used in the switch discovery part of the wizard.
  • Page 13 Figure 2-11 Calculating Internal Network Address Ranges Window Click Next. The Discovering Network Devices window appears, showing that BBSM Hotspot is running Step 14 switch discovery to find network devices connected to the BBSM Hotspot internal network. (See Figure 2-12.) As each device is discovered, BBSM Hotspot is automatically configured to work with the device.
  • Page 14 Running the Setup Wizard Figure 2-12 Discovering Network Devices Window When discovery is complete, two scenarios are possible: • If all of the network devices were found, a dialog box appears, telling you that network discovery is complete. (See Figure 2-13 Network Discovery Complete Window If some of the network devices were not found, a dialog box appears, telling you that not all of the •...
  • Page 15 Chapter 2 Setting Up BBSM Hotspot Click OK. The Discovering Network Devices Results window appears, listing discovery results and a Step 15 summary of devices found. If the wizard located less devices than you entered in the “Number of Network Devices” field in reasons for the discrepancy can include the following: Intentional discrepancies may exist, because addresses were included for future system growth.
  • Page 16 Running the Setup Wizard Click No to use the BBSM Hotspot default web pages. The Setup Wizard generates a generic – FreeAccess web page to all ports. If you do not want to create a custom web page at this time, you can create one later by using the Custom Web Page Wizard.
  • Page 17 Chapter 2 Setting Up BBSM Hotspot Figure 2-17 Congratulations! Window Step 18 Click Finish: • If you chose to create a custom web page, the Setup Wizard launches the Custom Web Page Wizard. If you chose to use the default web page that the Setup Wizard creates, the Setup Wizard closes. •...
  • Page 18 Understanding the BBSM Hotspot Dashboard Dashboard Access The Dashboard is the BBSM Hotspot home page for accessing BBSM Hotspot options. (See Figure 2-18.) Figure 2-18 Dashboard You can access the Dashboard locally or remotely: To access the Dashboard locally, at the BBSM Hotspot console, double-click the Dashboard icon on •...
  • Page 19 Chapter 2 Setting Up BBSM Hotspot Figure 2-19 Enter Network Password Dialog Box – When you access the Dashboard remotely, you are prompted for a username and password. (Leave the domain name blank.) Configuration The following three Administration options allow an administrator to perform all configuration tasks: •...
  • Page 20: Using Navigation Buttons

    Switches—For a particular cluster and switch number, sets the switch parameters, such as number of • client ports, cluster IP address, router IP address, and Cisco switch type. Note that each cluster can support up to 16 cluster-capable switches. Billing Expands to the RADIUS and Credit Card web pages, which define the billing features: Credit Card—Configures the credit card server parameters and the merchant ID number.
  • Page 21 Chapter 2 Setting Up BBSM Hotspot Table 2-7 Navigation Button Descriptions Button Description Returns the user to the first record or page. Returns the user to the previous record or page. Takes the user to the next record or page. Takes the user to the last record or page.
  • Page 22 Connecting a Client to BBSM Hotspot Figure 2-21 FreeAccess Start Page The following example shows how an end user using a wireless NIC connects to the Internet using BBSM Hotspot. In the example, a coffee shop has purchased a BBSM Hotspot server, set it up, and selected the FreeAccess web page.
  • Page 23 Chapter 2 Setting Up BBSM Hotspot Changing the Default Security Passwords This section describes how to change the default security passwords that come with your BBSM Hotspot server. Table 2-9 Caution For security reasons, we strongly recommend that you change these default passwords immediately. Failing to change them could compromise network security.
  • Page 24 Changing the Default Security Passwords Figure 2-22 Computer Management Window In the left pane, double-click Local Users and Groups. The folder opens, showing the Users and Groups Step 2 folders. Double-click Users. The folder opens, showing the user accounts. (See Step 3 Figure 2-23 Computer Management Window, showing User Accounts In the right pane, right-click Cisco, and from the drop-down menu, choose Set Password.
  • Page 25 Chapter 2 Setting Up BBSM Hotspot Figure 2-24 Password Changed Confirmation Dialog Box Click OK to close the dialog box. The Computer Management window reappears. Step 8 Close the Computer Management window. Step 9 Changing the MSDE ‘sa’ Password The system administrator (‘sa’) login is a default system administrator login that is included with every MSDE installation.
  • Page 26 Configuring Windows for Multinet Click Submit. A confirmation window appears. Step 7 Click Close. Step 8 Configuring Windows for Multinet This section describes how to configure the Windows operating system to support multiple networks (multinets), on the BBSM Hotspot server. You only need to perform this procedure if you are using a multinet.
  • Page 27 Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2-27 AtNatMP Properties Window Step 4 Highlight Internet Protocol (TCP/IP), and select Properties. The Internet Protocol (TCP/IP) Properties window appears. (See Figure 2-28.) Cisco BBSM Hotspot 1.0 User Guide 2-27 78-15293-01...
  • Page 28 Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2-28 Internet Protocol (TCP/IP) Properties Window Step 5 Click Advanced. The Advanced TCP/IP Settings window appears, showing the IP addresses tab. (See Figure 2-29.) Cisco BBSM Hotspot 1.0 User Guide 2-28 78-15293-01...
  • Page 29 Chapter 2 Setting Up BBSM Hotspot Figure 2-29 Advanced TCP/IP Settings Window From the IP addresses area, click Add. The TCP/IP Address window appears. (See Step 6 Figure 2-30 Advanced TCP/IP Settings Window Step 7 In the IP address and Subnet mask fields, enter the second IP address and subnet mask, and then click Add.
  • Page 30 Configuring DNS Forwarding Figure 2-31 Advanced TCP/IP Settings Window with Added TCP/IP Address To close the Advanced TCP/IP Settings window, click OK. Step 8 To close the Internet Protocol (TCP/IP) Properties window, click OK. Step 9 To close the AtNatMP Properties window, click OK. Step 10 Close the Network and Dialup Connections window.
  • Page 31 Chapter 2 Setting Up BBSM Hotspot Use the following procedure to configure DNS forwarding for each IP address. Choose Start > Programs > Administrative Tools > DNS. The DNS window appears. Step 1 (See Figure 2-32.) Figure 2-32 DNS Window From the left pane, right-click BBSMHS10 and choose Properties.
  • Page 32 Feature Considerations Figure 2-34 BBSMHS10 Properties Window, Forwarders Tab Check the Enable forwarders check box. Step 4 In the IP address field, enter your DNS server IP address that is provided by your ISP, and click Add. Step 5 To save the changes, click OK. Step 6 Close the DNS window.
  • Page 33 Chapter 2 Setting Up BBSM Hotspot Feature Considerations If you want to customize your web page beyond what is offered by the Custom Web Page Wizard, refer to the Cisco BBSM 5.2 SDK Developer Guide for instructions on manually customizing web page sets. This guide can also be used to create a custom web page for pocket PCs.
  • Page 34 Feature Considerations Table 2-10 BBSM Hotspot Default Web Page Descriptions Web Page Set Uses SSL? Description AccessCode BlockICS BlockICSClear DailyICS DailyICSClear FreeAccess Hotspot HotspotClear MinuteICS MinuteICSClear RADIUS RADIUSClear RADIUSUBand RADIUSUBandClear Using RADIUS with BBSM Hotspot RADIUS is the industry-standard client/server protocol for user authentication, authorization, and accounting, which enables users to access the Internet.
  • Page 35 Chapter 2 Setting Up BBSM Hotspot Although BBSM Hotspot officially supports the Cisco ACS, Microsoft IAS, and Navis RADIUS server protocols, it is compatible with any RADIUS server that complies with RFCs 2865 and 2866 and allows configuration of vendor-specific attributes. BBSM Hotspot stores accounting and activation/deactivation information in the RADIUS_SessionHistory table in the BBSM Hotspot database.
  • Page 36 Feature Considerations Administrators can configure multiple RADIUS accounting servers, which provides redundancy in case the primary RADIUS server is not responding. As with RADIUS authentication servers, each server is configured with a ranking. BBSM Hotspot attempts to send accounting packets to accounting servers until an accounting response packet is successfully received.
  • Page 37 BBSM Hotspot maps the NAS-Port attribute as the following: aaabbccddd, where aaa = site number, bb = cluster, cc = switch, and ddd = port. For example, if the site number = 1, the cluster number = 2, the switch number = 3, and the port number = 5, the NAS-Port number = 10203005.
  • Page 38 Within a BBSM Hotspot network, users can move between like types of hardware, such as wireless access points or switch ports. Users cannot hop between wireless access points and wired switches. Also, mobility across subnets or cells operated by different customers is not allowed.
  • Page 39 When a user dissociates from the BBSM Hotspot network, BBSM Hotspot searches for the user until one of the following occurs: The user’s MAC address reappears back on the network within the configured port hop delay time...
  • Page 40 IP address for the entire cluster. It allows the administrator to update the Network Devices page in the Hotspot Configuration tool, by using only the master switch IP address and a unique SNMP password for each switch in the cluster.
  • Page 41 Chapter 2 Setting Up BBSM Hotspot Feature Considerations Cisco BBSM Hotspot 1.0 User Guide 2-41 78-15293-01...
  • Page 42 Chapter 2 Setting Up BBSM Hotspot Feature Considerations Cisco BBSM Hotspot 1.0 User Guide 2-42 78-15293-01...

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Bbsm 1.0