Download Print this page
Anker soundcore Liberty 5 Q&A
Anker soundcore Liberty 5 Q&A

Anker soundcore Liberty 5 Q&A

Noise-cancelling wireless earbuds

Advertisement

Quick Links

Category
How do I wear Liberty 5 correctly?
Wearing
What should I do if I experience
discomfort after prolonged use?
What should I do if my earbuds fall
off easily?
What should I do if the ear tips
easily flip inside out?
What should I do if the noise
ANC
cancellation does not meet my
expectations?
Questions
1. Check the L/R logos on the back of the earbuds to ensure
you're wearing them on the correct sides. Rotate the earbuds to
find the most comfortable position.
2. Try different ear tip sizes to find the best fit and create a tight
seal. If one earbud doesn't fit well, consider using different sizes
for each ear, such as medium in one ear and large in the other.
3. Use the Fit Test in the soundcore app to check how well your
earbuds fit.
4. Insert the earbuds into your ears and rotate them gently until
they feel secure.
1. Try different sizes of ear tips. If one earbud feels uncomfortable,
consider using different sizes for each ear, such as medium in one
ear and large in the other.
2. Rotate the earbuds to find the most comfortable position. Use
the Fit Test in the soundcore app to check how well your earbuds
fit.
3. Take breaks during extended wear to give your ears a rest.
1. Try different sizes of ear tips. If one earbud feels uncomfortable,
consider using different sizes for each ear, such as medium in one
ear and large in the other.
2. Rotate the earbuds till they feel comfortable and secure. Use
the Fit Test in the soundcore app to check how well your earbuds
fit.
1. Wear the ear tips for a longer period to see if the situation
improves.
2. Try other sizes of ear tips.
1. Try different ear tip sizes to find the best fit and create a tight
seal. If one earbud doesn't fit well, consider using different sizes
for each ear, such as medium in one ear and large in the other.
2. Use the Fit Test in the soundcore app to check how well your
earbuds fit. A poor fit can reduce the noise cancelling
performance.
3. Test the earbuds in different environments to see if
performance varies. If the Fit Test fails, try using different ear tip
sizes for each ear.
Note: Noise cancellation may seem less effective in loud
environments.
Answers

Advertisement

loading
Need help?

Need help?

Do you have a question about the soundcore Liberty 5 and is the answer not in the manual?

Questions and answers

Summary of Contents for Anker soundcore Liberty 5

  • Page 1 Category Questions Answers 1. Check the L/R logos on the back of the earbuds to ensure you're wearing them on the correct sides. Rotate the earbuds to find the most comfortable position. 2. Try different ear tip sizes to find the best fit and create a tight seal.
  • Page 2 You can adjust the noise cancellation level through the soundcore app to improve comfort. The noise cancellation has 5 levels, ranging from 1 for minimum to 5 for maximum effect. Lowering the What should I do if I experience level to 1-3 may help reduce discomfort. dizziness or pressure while using Follow these steps to adjust: ANC mode?
  • Page 3 1. Place the earbuds in the charging case and leave the case open. 2. Press the button on the case for 10 seconds until the light flashes white three times, indicating a successful reset. To ensure a successful reset, make sure both earbuds are placed correctly inside the charging case, with a white light confirming a How do I reset Liberty 5? proper connection.
  • Page 4 4. Test your earbuds with a different Bluetooth device in a different environment to see if the issue persists. For Windows computers: 1. Listening to audio only: Select "soundcore Liberty 5 Stereo" for computer audio. Adjust both the software and computer volume as needed.
  • Page 5 It's normal to experience a short delay with Bluetooth earbuds due to Bluetooth technology limitations. This delay is usually minimal and should not impact your experience. However, factors such as the earbuds, connected device, audio source, app, and network can influence the delay. To fix this issue, do the following: 1.
  • Page 6 The earbuds last approximately 8 hours in ANC mode and 12 hours in Normal mode at 50% volume. The playtime may vary slightly depending on the playback and volume. Using the earbuds for calls will reduce battery life, as calls consume more power.
  • Page 7 1. Ensure that the ear tips are not blocking the charging pins of the earbuds and the case, and the earbuds are properly How do I fix these issues? connected to the case. If the indicator lights flash white when 1.
  • Page 8 If the audio lacks bass, the earbuds will reproduce the sound with limited bass output. To address this issue, try the following: 1. Fully charge your earbuds and reset them as follows: - Place the earbuds in the charging case and leave the case open. - Press the button on the case for 10 seconds until the light flashes white three times, indicating a successful reset.
  • Page 9 1. Make sure the charging case has enough power and reset the earbuds as follows: - Place the earbuds in the charging case and leave the case open. - Press the button on the case for 10 seconds until the light flashes white three times, indicating a successful reset.
  • Page 10 1. Disable the maximum volume limit on your phone. Go to Settings > Sounds & Haptics > Headphone Safety, and turn off Reduce Loud Sounds. 2. Fully charge your earbuds and reset them as follows: - Place the earbuds in the charging case and leave the case open. - Press the button on the case for 10 seconds until the light flashes white three times, indicating a successful reset.
  • Page 11 What should I do if the other can affect call quality. person can't hear me clearly 3. Ensure "soundcore Liberty 5" is selected as the audio output on during calls? your connected device and increase the volume on your device.
  • Page 12: Operation

    4. If the connection fails, go to Set Up Manually > Liberty Series > soundcore Liberty 5 to check if it can be added manually. If you can't find the model, please take a screenshot of the page and send it to us.
  • Page 13 - Turn off the Wearing Detection feature in the app. Powering on: To turn on the earbuds, simply open the charging case while the earbuds are inside. Note: Liberty 5 cannot be powered on without the case. How do I power the earbuds on or Powering off: off? 1.
  • Page 14 1. Do not leave your earbuds unused for extended periods. Use them at least once a month. Completely depleting the battery can lead to over-discharge, reducing its lifespan. 2. Charge your earbuds before the battery drops to 20% or lower. 3.

This manual is also suitable for:

A3957