HP 2600fx - Optical Disk Drive User Manual page 38

Exclusive Remedies
THE REMEDIES PROVIDED HEREIN ARE THE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HEWLETT-PACKARD BE
LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY.
In any state or province which does not allow the foregoing exclusion or
limitation of incidental or consequential damages, the customer may have other
remedies.
Obtaining service
To maintain the warranty, you must have your optical drive serviced by an
authorized repair depot in the country of original purchase. Return your optical
drive to a Hewlett-Packard Dealer Repair Center or a designated Hewlett-
Packard Repair Center. See the following pages for a list of designated Hewlett-
Packard Repair Centers .Contact your Hewlett-Packard Dealer Repair Center for
instructions before returning your optical drive for service. If you return your
optical drive to a designated Hewlett-Packard Field Repair Center for service,
you must prepay all shipping charges, duty, and taxes. Except for products
returned to the customer from another country, Hewlett-Packard will pay for
return shipment to the customer.
Before you send your optical drive to a Hewlett-Packard Dealer Repair Center or
a designated Hewlett-Packard Field Repair Center, insure the optical drive and
follow the re-packing guidelines below. Enclose a completed Service
Information Form (on the following page), a copy of proof of purchase. I
Service after the warranty period expires
If your optical drive fails after the warranty period, contact an authorized
Hewlett-Packard Dealer Repair Center or a designated Hewlett-Packard Repair
Center. If you have a Hewlett-Packard Maintenance Agreement, request service
under your agreement.
Repacking guidelines for returning your optical drive
• Remove the optical disk.
• Use the original shipping container and packing materials, if possible.
• Enclose the completed Service Information Form (included in this section).
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