HP 2000fc Replacement Instructions

HP StorageWorks
2012fc Modular Smart Array
controller module replacement
instructions
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© Copyright 2008 Hewlett-Packard Development Company, L.P.
First edition: March 2008
Product names mentioned herein may be trademarks of their
respective companies as reflected by an associated footnote. The
information in this document is subject to change without notice.
Printed in the US.
www.hp.com
481593-001

About this document

This document details procedures for replacing a failed controller
module in an HP StorageWorks 2012fc Modular Smart Array.
NOTE: Make sure you obtain the latest version of these
instructions from http://www.hp.com/go/msa. Select MSA SAN
Arrays, select your product, and go to Support.

Before you begin

CAUTION: When replacing a controller, ensure that less than
10 seconds elapse between inserting the controller into a slot and
fully latching it in place. Failing to do so might cause the controller
to fail. If it is not latched within 10 seconds, remove the controller
from the slot and repeat the process.
Parts can be damaged by electrostatic discharge. Use proper
anti-static protection:
• Keep the replacement component in the ESD bag until needed.
• Wear an ESD wrist strap grounded to an unpainted surface of
the chassis.
• If an ESD wrist strap is unavailable, touch an unpainted surface
of the chassis before handling the component.
• Never touch connector pins.
Using the Storage Management Utility (SMU), save your
configuration settings to a file for backup.
1. Select Manage > Utilities > Configuration Utilities > Save Config
File.
2. Click Save Configuration File.
In a dual-controller configuration, the storage system's Partner
Firmware Upgrade option is enabled by default, so when you
upgrade a controller the system automatically ensures that both
controllers have the most recent version.
Use SMU to verify that Partner Firmware Update is enabled.
1. Select Monitor > Status > Advanced Settings > Misc
Configuration to view the current setting.
2. If Partner Firmware Upgrade is disabled, select Manage >
General Config > System Configuration, and then set Partner
Firmware Upgrade to Enabled.
Verifying component failure
Use the following methods to verify component failure:
• Check Fault/Service Required LED (back):
• Amber = Fault condition
• Check that the OK LED (back) is off.
• Check the event log for errors.
Removing the controller module
1. In a dual-controller configuration, verify that the partner
controller is online by selecting Monitor > Status > Status
Summary.
2. Shut down the failed controller.
a. Select Manage > Restart System > Shut Down/Restart, and
select a controller option.
b. Click Shut Down and click OK.
The blue OK to Remove LED (back) illuminates to indicate that
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the controller can be removed safely.