Troubleshooting Guide; Technical Service - Desa Twin Halogen Motion Sensing Light with 2-Level Lighting 5512 Owner's Manual

SYMPTOM POSSIBLE CAUSE
Lights will 1. Light switch is turned off.
not come on. 2. Light is loose or burned out.
3. Fuse is blown or circuit breaker is
turned off.
4. Daylight turn-off is in effect (Recheck
after dark).
5. Incorrect circuit wiring, if this is a new
installation.
6. Re-aim the sensor to cover desired
area.
1. Light Control may be installed in a
Lights come
relatively dark location.
on in day-
2. Light Control is in Test. (Set control
light.
switch to an ON-TIME position).
1. Light Control may be sensing small
Lights come
animals or automobile traffi c. (Re-aim
on for no
sensor).
apparent
reason. 2. Sensitivity is set too high. (Reduce
sensitivity).
3. 2-Level Lighting Timer is on.
Lights turn
1. Sensor is in a relatively dark location.
off too late
(Relocate sensor, or use 3 hr or 6 hr
in Dusk-to-
setting).
Dawn setting.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
No Service Parts Available for this Product
This is a "Limited Warranty" which gives you specifi c legal rights. You may also have other rights which vary from state to state or province
to province.
For a period of 90 days from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected
at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend-
able items are not covered by this warranty. Unauthorized service or modifi cation of the product or of any furnished component will
void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use,
unauthorized service, or return shipping charges.
This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that
a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON
THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states
or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. Proof of purchase is required for warranty claims.

TROUBLESHOOTING GUIDE

TECHNICAL SERVICE

(Do Not Send Products)
90 DAY LIMITED WARRANTY
SYMPTOM POSSIBLE CAUSE
Lights stay 1. A lamp is positioned too close to the
on continu- sensor or pointed at nearby objects
ously.
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects).
2. Sensor is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-refl ective surface.
(Reposition sensor).
3. Light Control is in Manual Mode. (Switch
to Auto).
1. Heat or light from the lamps may be
Lights fl ash
turning the Light Control on and off.
on and off.
(Reposition the lamps away from the
sensor).
2. Heat being refl ected from other objects
may be affecting the sensor. (Reposi-
tion sensor).
3. Light Control is in the Test mode and
warming up. (Flashing is normal under
these conditions. Turn Boost off).
Lights fl ash
1. Sensor is detecting its own lights. (Re-
once, then
position lamps to keep area below the
stay off in
sensor relatively dark).
Manual Mode.
4
598-1275-00