Error Light Troubleshooting Codes - Xerox XDM5205DWU - DocuMate 520 User Manual

Maintenance

Error Light Troubleshooting Codes

132
The status light indicates the current state of the scanner.
Descriptions of the most common patterns are listed below.
Contact Xerox Technical Support if you experience a different
blinking pattern.
Normal Operation
• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.
Error Codes
If your scanner experiences hardware problems, the status light
turns to an amber color and will blink. The number of blinks before
a 3-second pause indicates the type of error code.
Error
Code Problem Description
8 Paper jam
9 Scanner is locked
16 ADF Communication
Error
All An internal part in the
Other scanner may have
Codes malfunctioned.
Solution
See "Clearing Paper Jams" on
page 124.
Make sure the scanner lock is
in the unlocked position before
the scanner's power is turned
on. See the illustration on page
7 for the location of the lock. If
the problem persists, contact
Xerox Technical Support.
Turn off the scanner and check
the connections on the back of
the scanner. Make sure the
ADF Cable is securely plugged
into the body of the scanner
then turn the scanner back on.
See the illustration on page 8
for the ADF port location.
Turn off the power to your
scanner, then turn it back on
again. If the problem persists,
re-boot your computer. If the
problem still persists, contact
Xerox Technical Support.
DocuMate 520 Scanner User's Guide