Frigidaire DGEF3031KB - Gallery 30" Smoothtop Electric Range Use & Care Manual page 30

BEFORE YOU CALL
Problem
Flames inside oven or smoking from
oven vent.
Oven smokes excessively when broiling.
Convection does not work
(some models)
Convection fan does not rotate
(some models)
Self-cleaning cycle does not work.
Soil not completely removed after
running a self-cleaning cycle.
Oven light does not work.
30
• Solutions to common problems
Solution
• Excessive spillovers in oven. For example this will happen for pie
spillovers or large amounts of grease left on the oven bottom. Wipe up
excessive spillovers before starting oven. If flames or excessive smoke
are present see "Broiling" in the Setting Oven Controls section for
additional recommendations.
• Incorrect setting or food preparation. Follow broiling instructions in
Setting Oven Controls section.
• Make sure oven door is open to broil stop position.
• Food positioned too close to upper element. Reposition the food item
lower if necessary to provide proper clearance between the food & the
broil element. Try preheating the oven before boiling.
• Food not properly prepared. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling.
• Broil pan and insert (some models) wrong side up and grease not
draining. Always place insert on top of broil pan with ribs up & slots down
to allow excess grease to drip into broil pan.
• Do not use aluminum foil. Aluminum foil will trap grease, expose grease
to high temperatures and increase smoking.
• Grease has built up on interior oven surfaces. Regular cleaning is
necessary if broiling frequently. Old grease or food spatters cause
excessive smoking.
• Oven control not set properly. Review instructions for "Quick Bake" in
"Setting Oven Controls" section.
• See "Convection fan does not rotate" in this checklist.
• Oven door is open. The convection fan will turn off if oven door is opened
when any convection feature is active. Close oven door.
• Oven control not set properly for self-clean. Follow the instructions
provided in the "Self-Cleaning" section of this manual.
• Self-clean cycle was interrupted. Refer to the "Self-Cleaning" section for
more detailed information.
• Dirty front oven frame outside oven door gasket area. These areas are not
within the self-cleaning area, but get hot enough to burn on residue.
Manually clean these areas before starting a self-clean cycle.
• Excessive food spillovers in oven. Wipe up spillovers before starting self-
clean cycle.
• See "Replacing the interior oven light" in the Care & Cleaning section. Also
be sure the oven light bulb is secure in the socket.