Pulse Secure MAG4610 Hardware Manual

Pulse Secure MAG4610 Hardware Manual

Mag series pulse secure gateways
Table of Contents

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MAG Series Pulse Secure
Gateways Hardware Guide
Pu u b b lish h e e d Da a t t e
December 2016
Document Revision
2.0

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Table of Contents
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Summarization of Contents

About this Guide
Documentation
Information on accessing related MAG-series documentation and following Release Notes.
Obtaining Documentation
Instructions to find the latest technical documentation on the Pulse Secure website.
Documentation Feedback
How to provide feedback, comments, and suggestions for improving the documentation.
Requesting Technical Support
Information on contacting the Pulse Secure Technical Assistance Center and warranty.
System Overview and Specifications
Pulse Secure Gateway Hardware Overview
Overview of the MAG Series Gateways as modular, purpose-designed devices.
Pulse Secure Gateway Models
Details on the available MAG Series Gateway models.
Pulse Secure Gateway Features and Functions
Detailed hardware features and specifications for each MAG Series Gateway.
Environmental Parameters
Operating and storage environmental conditions, safety, and emissions certificates.
Accessing the Pulse Secure Gateway
Methods for accessing the gateway (Web, CLI, Service Module).
Front and Back Panel Views
Pulse Secure Gateway MAG2600 Front Panel
Description of the front panel components of the MAG2600 gateway.
Pulse Secure Gateway MAG2600 Back Panel
Description of the back panel components of the MAG2600 gateway.
Pulse Secure Gateway MAG4610 Front Panel
Description of the front panel components of the MAG4610 gateway.
Pulse Secure Gateway MAG4610 Back Panel
Description of the back panel components of the MAG4610 gateway.
Pulse Secure Gateway MAG6610 Front Panel
Description of the front panel and slot configuration of the MAG6610 gateway.
Pulse Secure Gateway MAG6610 Back Panel
Description of the back panel components of the MAG6610 gateway.
Pulse Secure Gateway MAG6611 Front Panel
Description of the front panel and slot configuration of the MAG6611 gateway.
Pulse Secure Gateway MAG6611 Back Panel
Description of the back panel components of the MAG6611 gateway.
Component Descriptions
Field-Replaceable Units (FRUs)
Identification of components that can be replaced at the site.
MAG6611 AC Power Supplies
Details on adding and managing AC power supplies for the MAG6611 model.
Cooling System and Airflow
Explanation of the cooling system and airflow management within the MAG6610 and MAG6611.
Integrated Access Service Modules
Description of various service modules and their functions.
Chassis Management Card Overview
Information on the optional Chassis Management Card for MAG6610/MAG6611.
Status LEDs on the Pulse Secure Gateway
Explanation of status LEDs on the gateway components.
Ethernet Port LEDs on the Pulse Secure Gateway
Details of LEDs for Ethernet port link and speed.
Installation and Rack Mounting
Site Preparation Checklist
Summary of tasks needed to prepare a site for gateway installation.
General Site Guidelines
Precautions for planning an acceptable operating environment and avoiding failures.
Electrical and Power Requirements
Factors to consider for electrical wiring and power availability at the installation site.
Rack Requirements
Specifications and guidelines for mounting the gateways in racks.
Cabinet Requirements
Requirements for cabinet size, clearance, and airflow when installing gateways.
Clearance Requirements
Necessary clearance around the rack or cabinet for proper airflow and maintenance.
AC Power Cord Specifications
Details on AC power cord length, type, and compliance.
Installation Overview
Step-by-step summary for unpacking and installing the Pulse Secure Gateway.
Required Tools and Parts
Tools and Parts for Installation
Lists tools and parts needed for installing and maintaining the gateways.
Installing Components
Procedures for installing various components like faceplates, service modules, and power supplies.
Removing and Installing Faceplates
Instructions for removing and installing faceplates for proper airflow and cooling.
Installing the MAG-SM160 Kit
Steps for installing the MAG-SM160 service module kit.
Installing the MAG-SM360 Kit
Steps for installing the MAG-SM360 service module kit.
Installing the MAG-SM161 Kit
Steps for installing the MAG-SM161 service module kit.
Installing the MAG-SM361 Kit
Steps for installing the MAG-SM361 service module kit.
Installing an AC Power Supply in the MAG6610 and MAG6611
Procedure for installing AC power supplies in MAG6610 and MAG6611.
Installing a Fan Assembly in the MAG6610 and MAG6611
Procedure for installing a fan assembly in MAG6610 and MAG6611.
Installing a Hard Drive in the MAG6610 or MAG6611
Procedure for installing a hard drive in MAG6610 or MAG6611.
Installing the Integrated Access Service Modules Overview
Overview of installing service modules (SM160, SM360, SM161, SM361).
Installing a MAG-CM060 Chassis Management Card
Procedure for installing the MAG-CM060 CMC into MAG6610/MAG6611.
Rack Mounting
Installing the Pulse Secure Gateway in a Rack
General instructions for mounting the gateway chassis into a 19-in. rack.
Using the MAG-RK1U Mounting Kit
Detailed steps for installing the MAG-RK1U mounting kit for MAG6610.
Using the MAG-RK2U Mounting Kit
Detailed steps for installing the MAG-RK2U mounting kit for MAG6611.
Using the MAG4610 Rack-Mounting Kit
Instructions for using the included rack-mounting kit for the MAG4610.
Using the MAG-RK1U2 Mounting Kit
Steps for using the MAG-RK1U2 kit to mount two MAG4610 gateways side-by-side.
Using the Mid-Ear Mounts
Instructions for using mid-ear mounts included with RK1U and RK2U kits.
Mounting on Four Posts in a Rack or Cabinet
Procedure for mounting the gateway on four posts in a rack or cabinet.
Mounting in a Recessed Position in a Rack or Cabinet
How to mount the gateway in a rack or cabinet recessed by 2 inches.
Installing the MAG2600 on a Desk
Guidelines for installing the MAG2600 gateway on a desk or level surface.
Installing the MAG2600 in the MAG-RK1U4 Tray
Steps for installing the MAG2600 into the MAG-RK1U4 mounting tray.
Connecting and Configuring
Tools and Parts Required for Grounding and Power
Lists tools and parts required for grounding and providing power to the gateway.
Grounding the Pulse Secure Gateway
Procedure for properly grounding the gateway chassis to earth ground.
Connecting Power to an AC-Powered Pulse Secure Gateway
Steps for connecting AC power cords to the gateway's power supplies.
Connecting to a Management Console
How to connect the gateway to a management console or server via the console port.
Connecting to the Network
Port assignments and network connection details for MAG series gateways.
Powering On an AC-Powered Pulse Secure Gateway
Step-by-step instructions for powering on an AC-powered Pulse Secure Gateway.
Powering Off
Procedures for gracefully or immediately powering off the gateway.
Using the Reset Button on the Service Modules
How to use the reset button for unresponsive service modules.
Configuring the MAG2600, MAG-SM160, and MAG-SM360 Service Modules
Initial setup and configuration of service modules via serial console.
Changing the Service Module Personality
How to change or reconfigure the personality of service modules.
Replacing and Monitoring Components
Removing the MAG6610 and MAG6611 AC Power Supplies
Procedures for removing AC power supplies from MAG6610 and MAG6611.
Removing the Fan Tray on the MAG6610 and MAG6611
Instructions for removing the fan tray from MAG6610 and MAG6611.
Removing the Hard Drive
Steps for removing hard drives from the MAG-SM360 and other models.
Removing an Integrated Access Service Module
Procedures for removing integrated access service modules.
Maintaining Hardware Components
Routine maintenance tasks for optimal gateway performance.
Monitoring Components Using LEDs
Explanation of status LEDs on the gateway components.
Audible Alerts
Information on audible cues for errors like fan tray or power supply failure.
Pulse Secure Technical Assistance Center
How to get help for troubleshooting issues.
Return Procedure for the Pulse Secure Gateway
Process for returning faulty units for repair or replacement.
Packing for Shipment
Tools and Parts
Lists tools and parts needed for removing components and packing the gateway.
Packing the Pulse Secure Gateway
Step-by-step instructions for packing the gateway chassis for shipment.
Packing Components
Guidelines for packing and shipping individual components securely.
Power and Cable Guidelines
Electrical Safety Guidelines and Warnings
Essential safety information and warnings for electrical hazards and proper usage.
General Electrical Safety Guidelines and Warnings
General precautions for electrical safety and compliance with codes.
Grounded Equipment Warning
Warning regarding the necessity of grounding the Pulse Secure Gateway.
Midplane Energy Hazard Warning
Warning about high electrical energy levels in the midplane.
Multiple Power Supplies Disconnection Warning
Warning regarding safe disconnection of multiple power supplies.
Power Disconnection Warning
Warning regarding safe power disconnection procedures.
DC Power Electrical Safety Guidelines and Warnings
Guidelines and warnings specific to working with DC-powered equipment.
DC Power Wiring Sequence Warning
Proper sequence for wiring DC power connections.
DC Power Wiring Terminations Warning
Approved wiring terminations for DC power connections.
Cable and Wire Guidelines
Guidelines on signaling distance, RFI, and EMC compatibility.
Console Port Cable and Wire Specifications
Specifications for the console port cable used for management.
Certification Statements
Japan Certification
FCC and VCCI compliance statements for Japan.
Israel Certification
Class A product warning and radio interference information for Israel.
Saudi Arabia Certification
Compliance statement for Saudi Arabia's CITC Technical Specification.
South Korea Certification
EMC registration and usage notes for Class A and Class B devices in South Korea.
Taiwan Certification
Class A product warning regarding radio interference in Taiwan.

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