Troubleshooting; I Forgot My Password - McAfee ANTI-THEFT FILE PROTECTION User Manual

C 5
H A P T E R

Troubleshooting

I forgot my password

This section will help you solve occasional problems that may
occur.
In this chapter
I forgot my password ..................................................19
I cannot find my vault.................................................20
My vault is read-only ..................................................20
Uninstalling Anti-Theft...............................................20
If you have forgotten the password for a vault, you can reset it
and gain access by answering the security questions specified
during the First-Use wizard.
Note: If you share a computer with other users and you did not
create the security questions in the First-Use wizard, then the
user who created these security questions must reset your
password for you.
1
Open McAfee Anti-Theft by double-clicking the McAfee
Anti-Theft icon on your desktop.
2
Click the vault you want to open.
3
On the toolbar in the right pane, click Unlock.
4
Click the I forgot my password
my password wizard. The wizard contains the security
questions created in the First-Use wizard.
5
Enter the answers to each question in the respective answer
boxes, and then click Next.
6
Enter the new password and re-enter it in the
Password box.
7
Click Next.
8
Click Finish.
Note: The Password Strength
your password is; that is, if it contains just alphabetic characters
then it may be considered weak, and if it contains alphabetic and
numeric characters then it will be considered strong.
option to start the
Confirm
indicator denotes how strong
19
I forgot