Before Beginning WyreStorm recommends visiting the product page before installing this product for updates to this Installation Guide as well as other information about this product. Read through this document in its entirety.
Flashing Blue: Unit does not have an active sync to a source. Solid Red: Unit is powered on Power LED Indicator Press down for 5 seconds to reset the NHD-000-CTL back to factory default settings. Reset Button 10/100Mbps LAN port. Default IP configuration set to 169.254.1.1 with a subnet mask of AV/POE LAN Port 255.255.0.0.
This product should be installed on a solid, flat, level surface. The location should be dry, well ventilated, and out of direct sunlight. It is not acceptable to stack multiple products one atop of the other without a ventilation space between the units. WyreStorm recommends that if using more than two of this product, an empty space at least 1 rack unit (1.75 in) in height is used between every...
WyreStorm NetworkHD is built to run over a standard network infrastructure, however the quality of this infrastructure is critical. We have tested many brands of switches all of which perform well in small system configurations of around 10 Encoders and Decoders.
In order for the app to have the ability to both matrix switch A/V and provide preview streams from the encoders, ALL devices on the LAN need to exist in the same IP subnet range. This includes the wireless router, NHD-000-CTL and both encoders and decoders. The below diagram represents a NetworkHD Touch installation.
√ Preview Streams The NHD-000-CTL also features a WebUI for simple control of a NetworkHD 100 or 200 series system. To access the WebUI of the NHD-000-CTL perform the following. Connect either the AV or Control port of the CTL to an approved network switch.
From the Management Suite Menu select the Maintenance Tool. When prompted, select Network and the connection method. Firmware updates for NetworkHD can always be found at WyreStorm.com in the Downloads tab of any NetworkHD product. Once any applicable firmware updates have been downloaded perform the following.
The progress of the upgrade can be seen as it is performed. Repeat this process for any other devices. To update the firmware on the NHD-000-CTL perform the steps below. Open a web browser and log into the WebUI of the CTL. The default IP addresses are 192.168.11.243 (Control Port) or 169.254.1.1 (AV Port).
Creating Aliases Aliases can be set to encoders and decoders. If using a third-party control system driver from WyreStorm alias names should start with “INX” or “OUTX” where X is a number 1 or higher. The alias names can also include a “ - “ followed by display or source information. For example, a complete alias could look like IN1-AppleTV or OUT1-ConferenceTV.
Note: The WyreStorm Management Suite is only available on Windows OS. If using a Mac computer, network scanning software can be used to find encoders and their IP addresses. The NetworkHD Console is required if adjusting IP addresses. Choose an encoder from the list and note its IP address.
X in the CTL matrix to remove its record from the CTL. Contacting Technical Support Should further clarification of the content of this manual or assistance on troubleshooting be required, please contact WyreStorm technical support.
Obtaining Warranty Service Prior to returning a WyreStorm product for factory service, a service authorization must be obtained from a WyreStorm technical support representative. At the time of contact an address for shipping and an authorization number will be supplied. Refer to...
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