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Error messages in the Status Monitor
The Status Monitor will report problems with the printer. Take the necessary action by referring to the
following table.
If you want to turn the status monitor on, see Status Monitor on page 45 (For Windows
Monitor on page 60(For Macintosh users).
Error message
Cartridge Position
Error
Drum End Soon
Replace Drum
Duplex Disabled
Drum Error
Front Cover is Open
Fuser Cover is Open
Incorrect paper size
for auto DX
Jam MP Tray
Jam Tray 1
Jam Tray 2
Jam Tray 3
Jam Inside
Jam Rear
Jam Duplex
Memory Full
No Toner
Put the drum unit assembly back in.
The drum unit is near the end of its life. Buy a new drum unit to replace the current one.
See Replacing the drum unit on page 97.
See Replacing the drum unit on page 97
Close the back cover of the printer and put the duplex tray back in.
See Cleaning the corona wire on page 108.
Close the front cover of the printer.
Close the fuser cover located behind the back cover of the printer.
Press Go or Job Cancel. Set the correct paper that you want to use, or load the same
size paper that you selected in the current driver setting. The paper size you can use for
automatic duplex printing is A4, Letter, Legal or Folio.
Clear the jammed paper from the indicated area. See Paper jams and how to clear them
on page 115.
Press Go to print the remaining data in the printer memory. Cancel the print job if you
want to delete the remaining data in the printer memory. See Control panel buttons on
page 79.
Reduce the complexity of your document or cut the print resolution.
Add more memory. See Installing extra memory on page 86.
Open the front cover, then install the toner cartridge.
Action
Troubleshooting
7
®
user) or Status
111
7
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