The Surface Of The Paper Is Dirty; The Back Side Of The Paper Is Dirty; Banding In Different Colors Occurs - Canon 2163B002 User Manual

Problems with the printing quality

The surface of the paper is dirty

The Paper Retainer is soiled.
You are using a paper that does not dry easily.

The back side of the paper is dirty

The Platen has become dirty after borderless printing
or printing on small paper.
The Platen has become soiled due to printing on the
Platen because width detection is deactivated.
The Paper Retainer is soiled.

Banding in different colors occurs

The paper feed amount is not adjusted correctly.
Printing does not proceed smoothly because print
jobs are interrupted during transmission.
In the printer menu, Print Length is specied in
Feed Priority .
The Printhead is out of alignment.
Streaks may occur if you set the Print Quality too
low.
744 Troubleshooting
Cause
Cause
Cause
Corrective Action
Clean the Paper Retainer . (→P.720)
Specify a time of about a minute in Roll DryingTime .
Corrective Action
Open the Top Cover and clean the Platen .
(→P.720)
Set CarriageScanWdth to Fixed .
Activate width detection, and open the Top Cover and
clean the Platen .
(→P.720)
Clean the Paper Retainer . (→P.720)
Corrective Action
Adjust the feed amount.
(→P.655)
Exit other applications and cancel other print jobs.
Selecting Band Joint may improve printing results.
Adjust the feed amount in the printer menu by
specifying Band Joint in Feed Priority and try
printing again.
(→P.655)
Adjust the Printhead alignment.
(→P.650)
Choose a higher level of Print Quality in the
Advanced Settings of the printer driver and try
printing again.
(→P.243)