Paper Rubs Against The Printhead - Canon 2163B002 User Manual

Problems with the printing quality

Paper rubs against the Printhead

The paper type as specied in the printer driver does
not match the type loaded in the printer. (*1)
Paper has been loaded incorrectly, causing it to
wrinkle.
The Printhead is set too low.
You are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
*1: Always make sure the loaded paper matches the media type setting on the printer.
742 Troubleshooting
Cause Corrective Action
Load paper of the same type as you have specied
in the printer driver.
(→P.182)
(→P.212)
Make sure the same type of paper is specied in the
printer driver as you have loaded in the printer.
1.
Hold down the Stop button for a second or more
to cancel printing.
2.
Change the paper type in the printer driver and
try printing again.
Reload the paper.
(→P.182)
(→P.212)
In Head Height , choose Automatic . (→P.654)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong , or Strongest . If the paper is still
scratched, try setting the Printhead level in Head
Height to Highest . (→P.661) (→P.654)
When printing on CAD Tracing Paper or other
lm-based media, choose a VacuumStrngth setting
of Standard , Strong , or Strongest . If the paper is
still scratched, try setting the Printhead level in Head
Height to Highest . (→P.661) (→P.654)
When printing on paper 0.1 mm (0.004 in) thin
or thinner, choose a VacuumStrngth setting of
Weakest . If the paper is still scratched, try setting
the Printhead level in Head Height to Highest .
(→P.661) (→P.654)