Troubleshooting; Overview; Installation Problems - Brother NC9100H - NC 9100h Print Server Network User's Manual

13

Troubleshooting

13

Overview

This chapter describes procedures for troubleshooting problems you
may encounter with a Brother Print/Fax server, it is divided into the
following sections:
1

Installation Problems

2
Intermittent Problems
3
Protocol-Specific Troubleshooting
4
Internet FAX Troubleshooting
Installation problems
If you cannot print over the network, check the following:
1
Make sure that the machine is powered on, is on-line and ready
to print.
Verify that the machine and the configuration are good by
printing the machine configuration page. For more information,
see Resetting the Print/Fax Sever back to factory settings (Test
Switch) on page 13-4. If the test fails, check:
a
If the LED is not blinking after connected to the network, then
the network firmware settings may be corrupted.
b
In this event, try to restore the factory default settings of the
Print/Fax server. To learn how to reset the print server, see
Resetting the Print/Fax Sever back to factory settings (Test
Switch) on page 13-4. Once you have done that, switch the
machine off and then on again, and try to print out the
configuration page.
13 - 1 TROUBLESHOOTING