Frequently Asked Questions - HP Mv2120 - Media Vault Network Drive User Manual

Frequently Asked Questions

Where are my Webshare photos and videos stored on my HP Media
•
Vault Server?
The files and photos for Webshare are stored in a separate location on
the server. This location is not available through network shares to help
ensure that the correct file management aspects are enforced.
When I'm browsing to a location on my computer to add photos and
•
videos to a Webshare album, I can't see all of my files. Where are they?
Only photo and video file formats are visible when browsing to add files
to albums. Other file types, such as documents or spreadsheets, are not
displayed for selecting.
What do I do if I forgot my Webshare user name or password?
•
For visitor accounts: Open the Webshare logon page. Type your email
address in the Forgot your user name or password? box and
click Send.
For Server accounts: Use the Server user management tool(s) to reset /
change passwords for user accounts.
What happens to the albums / files for accounts when they are deleted?
•
When an account is deleted, all of the content remains and is the
responsibility of the Webshare manager to either keep the remaining
albums and photos and manage the sharing, or delete these items.
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